Hotel Baia Azul Reviews

We loved this hotel, the room was amazing with a gorgeous view, the breakfast was delicious with a wide variety, and the pool area was great. Would definitely recommend!

Grievously overrated! I arrived at the hotel around 12:30 PM. Check in time is 2 PM. I ask if they have a clean room available. They said they can have one shortly, and to come back at 1. I come back at 1, and they tell me it's not ready yet, despite what they previously said. And now they say to come back at 1:30. I return at 1:30 and it's still not ready! They tell me to come back at 2, which would have been the normal check in time anyhow. I was informed by hotel staff through email that parking is 10 euros at night. But the front desk tells me its 13. Then they tell me they surcharge for EVERYTHING other than breakfast. If you want towels or robes, they charge you to rent those. They charge you each night to use the in room safe. What is it they don't charge for? A matter of fact... they offer me a complimentary welcome drink at the bar. I ask if I can get bottled water, and the bartender says the welcome drink can only be alcoholic! ***? You mean to tell me that water is a more expensive overhead for the hotel than alcohol? The final straw for me was when overcharged me for using the sauna. Yes, they charge for using the sauna or Turkish Bath too... It was supposed to be 5 euros per person, so we should have paid 10. And they charged me 14 instead. There is an older woman at the front desk who is particularly not helpful. I don't know why anyone would want to stay here when they nickel and dime you A la carte for EVERYTHING. The only positive thing I can mention about this place other than the location, is the breakfast. I will give them credit for serving very healthy and tastey food in the morning, but that's about it.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

Hotel has great location, amazing view and pretty good rooms with balconies. The only thing is some problems with ventilation system in the kitchen so in lobby and in the main restaurant you can smell everything they cooked.

Great hotel The room we booked was not the basic room as shown on your site, but when we arrived at the hotel they said it was due to the price. So paid 24 more for nothing.

The hotel is conveniently located for traveling by car. Almost across the street is a shopping center. There are many shops nearby. Spacious rooms, huge balconies. Cool varied breakfast with champagne. The hotel has many beautiful photo zones with views of the ocean and the sunrise! Luxurious terrace! Outdoor pool and jacuzzi are not with ice water, we went in the winter without any problems. In the indoor pool, the water is much warmer, but there is a strong smell of chlorine. Upon arrival, they give out cards for a welcome drink at the bar located in the lobby. It was nice. Once we went to dinner, which is served as a buffet. But we did not like it. It was not as tasty as we would have liked. The only negative we found was paid parking in the underground garage! Why not make parking free for guests? But, I must admit, for a 4 - go stars Hotel is very good! I recommend!

Very satisfied, good service, good welcome, beautiful swimming pool and beautiful view from the room

There is a balcony in the photo when booking, but in reality there is not. I am very disappointed. If there is no balcony, I will not consider this hotel! But other facilities and services are very good. You can listen to music and drink in the lounge or lobby at night, which is very atmospheric. The restaurant environment is very good, and you can have breakfast while looking at the sea. The food is also delicious, and the staff is very friendly.

We liked everything, thank you!

Lovely immaculate hotel it’s beautiful inside and the views are excellent. Our room was comfortable and cleaned daily. The breakfast buffet was very good with lots of choice. There is a shuttle bus to the town centre but there are also lots of things to see and places to eat and drink right on the doorstep. Reception staff were really helpful.

My daughter and I have just returned from staying at this wonderful hotel, we had an amazing stay. Extensive breakfast, lovely staff, great location. Highly recommend. We loved this hotel and Madeira and plan on returning. Definitely book a room with a sea view if you can.

Beautiful hotel, friendly staff, clean, great food, stunning location. 10/10! All of the staff were amazingly welcome and great with our 4 year old. Marisa (on reception) went above and beyond to make our holiday perfect. We can’t thank her enough. This was our second stay as a family and we will definitely be back again!

Stayed 24th August. Had another great stay at Baia Azul staff very friendly room was cleaned to a high standard will return on December thats our 2nd visit this year Breakfast was really good Andrew Margaret room 1131

We stayed for 7 nights (family of four, two rooms). The hotel was impeccably clean, the staff were all really friendly and helpful, the food was excellent - I'd go back there any time!