Mercure Altay Fuyun Keketuohai Hotel

The hotel's overall environment is excellent; the lobby felt very comfortable as soon as I walked in. The room was clean, well-equipped, and had consistent hot water. The front desk service was attentive, and both check-in and check-out were smooth. It's convenient for getting around and dining, quiet, not noisy, so I had a great rest. I'll definitely book this hotel again next time I'm in the area!

The room was great, and the service attitude was excellent. The breakfast was very rich. They thoughtfully provided a simple meal when I had to catch a flight. The young lady at the front desk was gentle, considerate, cute, and generous.

Excellent hotel with a great location, just over 500 meters from Pit No. 3. The restaurants around the hotel are also very good, making dining incredibly convenient. The hotel breakfast was decent, and the pastries were delicious. The female staff were very friendly, but the service quality could use some improvement.

The first stop of our Northern Xinjiang trip. We had dinner in Fuyun before driving to Koktokay. Although we arrived quite late, the check-in process was smooth. The rooms at the Mercure Hotel are quite spacious, and the facilities are also good.

The combination of 'brand standards + wilderness location + new hardware' at Koktokay was a real winner. We booked two rooms, one king and one twin, for our group of four, and here's our combined review: The location is excellent, very close to Pit No. 3, the Mining Park, and the Geological Park. It was super convenient to check in directly after our day of exploring, saving us time and effort. Being a new hotel, it had a great feel, blending a French ambiance with the rugged beauty of northern Xinjiang. The rooms were spacious, clean, and the bedding was incredibly comfortable. The duvet felt like a cloud wrapping around you – after a long day of travel, a hot shower followed by that comfort was just what we needed to feel completely refreshed. The front desk staff were very welcoming and provided great service. Thoughtful details like the laundry room with a dryer and a robot for deliveries really stood out. We visited in autumn to see the white birch forests, the Grand Canyon, and Pit No. 3, and Mercure was an excellent choice for our stay. The breakfast offered a perfect blend of Chinese and Western options. A bite of baursak with salty milk tea instantly transported us to Xinjiang.

Great atmosphere and very new. Staying at a chain hotel gives you peace of mind.

The hotel is great, very convenient, easy to find, and well-equipped. Keep up the good work!

The hotel boasts an excellent location with convenient parking. The front desk staff were friendly and efficient. Our room was spacious, well-equipped, and very modern. The bathroom had a separate wet and dry area. Breakfast was delivered to our room and was very generous.

The hotel's facilities are excellent. The soundproofing in the rooms is very good, making them quiet and comfortable. After a long day of travel, you can truly relax and rest here. The service is thoughtful and prompt, and one detail particularly stood out: when my two children were playing chess in the lobby, the front desk proactively brought them water. These little touches are very heartwarming. The breakfast is exquisite and plentiful, and the taste is spot on – we ate until we were full and satisfied. Overall, the stay was fantastic and highly recommended for families traveling with children!