Originally booked a loft twin room, and I'd like to thank the front desk for upgrading us to a standard twin on the second floor, saving us from lugging our bags up to the fourth floor.
Location: Right in the heart of town, with autumn views visible from the back. There's a lot of major construction going on in the town right now, which creates a lot of dust, so we specifically asked them not to open the windows when cleaning.
Facilities: Being a newly opened hotel, the facilities are quite modern. I was happy with the wet-dry separation in the bathroom. The projector instead of a regular TV works pretty well, and there's a smart voice assistant to control the lights and curtains. There's also a laundry room.
Breakfast: A simple breakfast is provided. The dining environment could be improved—for instance, adding lighting to the food serving area so it's not so dark. The food quality could also be upgraded; for example, cold dishes should be tossed properly so you don't get a mouthful of seasoning all at once.
Cleanliness: This really needs work. Finding a bunch of hair on the newly changed towels was quite upsetting. From the elevator lobbies to the restaurant, I hope the hotel can pay more attention to details and staff training. After all, running a hotel isn't easy.
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