No. 156 Fufei South Road, Gulou District, Fuzhou, Fujian, ChinaView hotel details
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Guest Reviews of The Pujing Hotel
9.3/10
Very Good
1637 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(1637)
Positive reviews(1587)
Reviews with photos/video(266)
Friendly front desk staff(238)
Classy environment(166)
Relaxing hot springs(117)
Well designed(81)
Well decorated(57)
Perfect for business trips(16)
Located downtown(11)
Easy to call taxis(8)
Negative reviews(50)
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Nov 5, 2024
We enjoyed our stay. Very convenient location close to all the attractions.
Breakfast has good varieties and fresh.
Response from Property: 尊敬的賓客:您好!感謝您與我們分享您的入住體驗。本酒店交通便利,距火車北站僅十分鐘車程,距三坊七巷景區、西湖景區、五四北商務區等15分鐘車程,距鼓山風景區20分鐘左右車程。酒店擁有便捷的地理位置卻又鬧中取靜,出行方便的同時也能體驗都市中難得的一方靜謐。我們努力為賓客們提供細緻熱情的服務,致力於營造有格調、有質量、有性價比的入住體驗。榮幸為您服務,期待您的下次光臨!
Guest User
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Apr 2025
Solo traveler
7 review
4.0/10
Posted on Aug 3, 2025
no hot springs - bit of a rip off
Response from Property: Dear guest: Thank you for choosing to stay at Pujing Hot Spring Hotel and sharing your stay experience. Regarding the room type with hot spring water inlet you mentioned, we have clearly marked the relevant facilities and service content on all booking platforms, and ensured that the price is open and transparent so that guests can fully understand the room details when booking. We always adhere to the principle of honest operation and are committed to providing every guest with a real and high-quality stay experience. If you have any questions about the facilities or services during your stay, our customer service team will provide you with assistance 24 hours a day. Since your feedback was nearly three months ago, unfortunately, we were unable to receive your feedback in time to properly handle it for you as soon as possible. We deeply apologize that this stay did not fully meet your expectations. Your feedback is the driving force for our progress. We look forward to the opportunity to provide you with more satisfactory services in the future. Wish you a happy life!
203876****
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Dec 2024
Business traveler
5 review
10/10
Outstanding
Posted on Feb 24, 2025
William very good hotel services
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並收到您的五星好評;非常感謝您對 William 酒店服務的高度讚揚呀!能讓您滿意是我們不斷追求的目標,我們會繼續保持並不斷提升,為您和其他客人帶來更優質的服務體驗。期待您再次選擇我們酒店,祝您生活愉快,萬事順遂!
Ting Chee Yon
Superior King Room
Stayed in Mar 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Apr 13, 2025
Everything good for me
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並收到您的好評,同時也感謝您給予我們服務您的機會,酒店位置交通便利卻鬧中取靜,新中式裝修營造東方靜謐的氛圍,非常適合情侶、家人度假的需求。酒店全體同事將一如既往為賓客們提供優質的設施與貼心的服務,期待您的下次光臨!
Biyaweisituokeyangxuangan
Superior King Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jan 17, 2025
william very good hotel very good
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並與我們分享您的入住體驗;看到您對 William 和酒店的高度認可,我們心裏滿是歡喜🥰!William 一直以熱情周到的服務,努力為每一位賓客打造美好入住體驗,您的稱讚是對他工作最大的肯定。而酒店能獲得您的青睞,也是我們團隊共同的驕傲。我們會繼續努力,不斷提升,期待您再次光臨,祝您新年快樂,蛇年大吉!
Guest User
Superior King Room
Stayed in Jan 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 3, 2025
William very good hotel
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並與我們分享您的入住體驗,很開心能得到您對酒店以及威廉服務的高度認可呀!威廉的出色表現離不開您的支持與鼓勵,我們會讓他繼續保持這份熱情與專業。同時,酒店也會不斷提升各方面的品質,為您提供更優質的服務和體驗。期待您下次再來,我們定不負所望!祝您生活愉快,事事順心!
Guest User
Pu Yun Executive Double Bed Room (Private Hot Spring)
Stayed in Dec 2023
Couple
1 review
10/10
Outstanding
Posted on Jan 25, 2024
Excellent place of stay to relax. Service was simple and smooth. Thank you, Trip.com, for making this getaway an easy success.
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並予以五星好評,何其有幸,被您認可,今日的美好瞬間,就是看到您的好評了,您的鼓勵是我們前進的動力,向您發送一顆感恩的心~~~前進的腳步永不停歇,為了您的信賴,我們將更加努力,璞璟温泉酒店永遠屹立於這個城市,等候着您的光臨~祝您生活愉快!
320069****
Deluxe Queen Room
Stayed in May 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jul 1, 2024
Very good William good good hotel
Response from Property: 尊敬的賓客:感謝您選擇福建璞璟温泉酒店並收到您的五星好評,每場相逢都有意義,總有一場相逢是相互喜歡,聽到您如此的肯定與鼓勵,原來那個最好的客人就在身邊,承蒙您的喜歡,有一個被風吹過的夏天叫做曾經,您的好評是仲夏夜的白月光,再次感謝您的選擇與肯定,願您在這個七月,所念皆所願,我們期待您的再次光臨!
Guest User
Pu Yun Executive Double Bed Room (Private Hot Spring)
Stayed in Dec 2023
Couple
1 review
10/10
Outstanding
Posted on Jan 21, 2024
Great service by Doris and all other staff!
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並予以五星好評,何其有幸,被您認可,今日的美好瞬間,就是看到您的好評了,您的鼓勵是我們前進的動力,向您發送一顆感恩的心~~~前進的腳步永不停歇,為了您的信賴,我們將更加努力,璞璟温泉酒店永遠屹立於這個城市,等候着您的光臨~祝您生活愉快!
Guest User
Superior King Room
Stayed in Nov 2023
Couple
10 review
10/10
Outstanding
Posted on Jan 21, 2024
Can’t expect more
Response from Property: 尊敬的賓客:感謝您選擇入住璞璟温泉酒店並予以五星好評,何其有幸,被您認可,今日的美好瞬間,就是看到您的好評了,您的鼓勵是我們前進的動力,向您發送一顆感恩的心~~~前進的腳步永不停歇,為了您的信賴,我們將更加努力,璞璟温泉酒店永遠屹立於這個城市,等候着您的光臨~祝您生活愉快!
_WeChat307334****
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Apr 2025
Couple
2 review
3.0/10
Posted on May 12, 2025
This is the first time I give a bad review to a hotel. The facilities in the whole room are not worthy of this price. There are many problems. When I first arrived at the hotel and went to sleep, the roller blind was broken, so I came to repair it temporarily. When I wanted to wash my hair at night, I found that the shower head was broken and they didn't even repair it. I went there to take a hot spring bath and found that it was just like the bathtub at home. The water was particularly dirty, and the water outlet was broken and rusty. The facilities of the whole hotel were rotten. The hair dryer in the hotel was also rotten. I don't know what brand it is. I have to keep pressing the switch to make the air flow, which is very difficult to use. This is the first time I have seen a hot spring hotel that does not provide slippers and needs to charge. The floor of the hotel is also black and moldy. It's too bad. I stayed at Hilton for the first two nights and came to eat at Xiyue Building. I saw that the environment of this hotel is ok and I can take a hot spring bath, so I changed here to live. I searched for other people's photos and it was ok. I didn't expect it to be so rotten that I was in a bad mood. I was not interested in taking photos. The water was too dirty and I didn't dare to soak. There was a hotel staff member with an attitude that was ok. He came to show us in the middle of the night and helped us install a bath mat, but the water that came out was still black. Thunderbolt, thunderbolt, I will never go again
Original textTranslated by Google
6/8
Response from Property: Dear guest, thank you for choosing to stay at the Pujing Hot Spring Hotel and sharing your valuable feedback with us. We always value every guest's stay experience and deeply apologize for the inconvenience you encountered during your stay. Regarding the facility maintenance issue you mentioned, we have immediately conducted an investigation and inspection to ensure the normal operation of the equipment. The natural hot spring water has a high mineral content and may produce color differences due to geological changes. However, we guarantee that the water quality meets hygiene standards and is regularly professionally inspected and maintained. The hair dryers provided by the hotel are of a safe and compliant brand. The operation method may vary depending on the model. If you have any questions about their use, our staff will be happy to assist you. Regarding slippers, in response to environmental protection initiatives, we provide both free disposable slippers and take-away non-slip slippers (chargeable). You can choose according to your needs. We are pleased that you have expressed your appreciation for the service of some staff members. This will become our driving force for continuous improvement. We have noted the parts that did not meet your expectations and will seriously improve them. Providing high-quality service to our guests has always been our top priority. This mistake has made us reflect deeply. We have implemented a series of improvement measures to prevent similar incidents from happening again. We apologize again for the inconvenience this incident has caused you and wish you a happy life and all the best!
Moli🌳
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 11, 2025
As a luxury hot spring hotel with the core concept of "urban seclusion", Fuzhou Pujing Hot Spring Hotel (Sanfang Qixiang Branch) is amazing from design to service. This time I stayed in the private room, and the experience exceeded my expectations. The following is my true feelings from multiple dimensions:
#1. Private hot spring experience: natural healing in the city
The biggest highlight of the private hot spring room is the hot spring pool in the room! The hot spring water is directly introduced into the room. The water quality is clear and warm. When you take a bath, you can smell a faint mineral scent. With the jasmine tea provided by the hotel, your body and mind will relax instantly. What's more intimate is that the hot spring water can be used at any time. You can enjoy a pool of warmth alone late at night or in the early morning, completely getting rid of the time limit and crowds of public hot springs. The marble bathtub and the black-themed bathroom design complement each other, with soft lighting and excellent privacy.
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#2. Design aesthetics: Oriental charm in dark tones
The hotel is dominated by black as the main color, combining the new Chinese style with modern minimalist style, and the details are full of craftsmanship. The functional areas in the room are cleverly divided, and the layout of the cloakroom and hot spring pool is both independent and coherent. I especially like the design of the smart control panel at the head of the bed - one-button control of lights and curtains, a sense of technology and convenience coexist. The dim lights in the corridor create a quiet atmosphere.
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#3. Service details:
-Welcome gift: The mandarin oranges given upon check-in are fresh and juicy, with full sweetness.
- Smart convenience: Takeaways are accurately delivered to the room by robots, and you can enjoy delicious food late at night without disturbing the staff.
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#4. Geographic location: A quiet oasis in the downtown area
The hotel is located on Fufei South Road, Gulou District, within walking distance of Zhenhai Tower and West Lake Scenic Area, and a taxi takes 5 minutes to reach Sanfang Qixiang. Although it is in a bustling area, the courtyard is isolated from the hustle and bustle, and it is convenient to enter and exit while maintaining privacy, which perfectly balances the needs of travel and vacation.
Disadvantages:
- There are soft drinks in the minibar in the room, but there is no price tag. I don’t know if it is free to drink. I saw someone in the review area said it is free. I hope this can be reminded when checking in.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Pujing Hot Spring Hotel and sharing such a thoughtful stay experience with us. We are delighted that you have experienced the tranquility and healing of "urban seclusion" here. We are honored to have experienced the private hot spring experience and the professional interpretation of everything from space design to service details. Regarding the warm reminder about the mini bar, we have recorded and optimized the check-in instructions to ensure that future guests have a clearer understanding of the first round of free soft drinks. We look forward to your return and finding a leisurely place in the bustling city!
四月雨生花
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on Apr 22, 2025
Fuzhou is great, Pujing is also great❤
I had originally booked another hotel for the next three days of the trip, but I was so scared that I checked out after just one night, and rebooked Pujing XD
Thank you William for your warm and friendly reception twice. It really makes people feel kind and warm.
All other service staff were also smiling and very friendly!
The only two suggestions are that the dry and wet separation of the bathing space is not good enough. After taking a bath, the water will overflow onto the wooden floor outside and will not subside, which is quite troublesome.
Secondly, the hair dryer provided in such a good hotel is really disappointing. The line is a bit old and peeling. After blowing my hair on the bed, the sheets will have black rust. The wind power is not strong enough. I hope it can be improved.
Apart from the minor shortcomings, there is really nothing to complain about. I will stay here again next time I come to Fuzhou❤
Original textTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing Pujing Hot Spring Hotel and sharing your thoughtful stay experience! We are delighted to have provided you with a warm and comfortable stay. Thank you especially for your enthusiastic recognition of William and the entire service team. Your satisfaction is our unwavering goal. Regarding the issues you mentioned regarding the dry and wet separation in the bathing area and the hairdryer, we have immediately reported this to the relevant department for optimization and improvement, striving to provide you and all guests with a more perfect stay experience. Your valuable suggestions are an important driving force for our progress! We look forward to providing you with even better service and facilities on your next trip to Fuzhou. We wish you a pleasant journey and a happy life!
Chan Fai Mark
Pu Yi Cozy Double Bed Room (Private Hot Spring)
Stayed in Mar 2025
Family
25 review
9.0/10
Great
Posted on Apr 20, 2025
This hotel is next to the West Lake Park in Fuzhou City, with lots of greenery and a quiet environment. It is not far from the Three Lanes and Seven Alleys, and the rooms are large and decorated in a unique way. In addition, there is a supply of hot spring water, making it an ideal place for a relaxing vacation.
Original textTranslated by Google
Response from Property: Dear guest, Hello! Thank you for sharing your stay with us. Our hotel is conveniently located, just a ten-minute drive from the North Railway Station, a 15-minute drive from the Three Lanes and Seven Alleys Scenic Area, West Lake Scenic Area, and the Wusi North Business District, and approximately a 20-minute drive from the Gushan Scenic Area. Our convenient location offers a tranquil escape amidst the bustling city, offering convenient transportation while providing a rare tranquility in the city. We strive to provide guests with attentive and warm service, creating a stylish, high-quality, and cost-effective stay. It is our honor to serve you and we look forward to your next visit!
Wujie_L
Superior King Room
Stayed in Mar 2025
Family
28 review
9.2/10
Great
Posted on Apr 13, 2025
Environment: Very convenient for travel, not far from Sanfang Qixiang, recommended for those who bring children
Service: The hotel staff is very good, helping with luggage, and also taking me to pick up the courier I sent, thumbs up
Hygiene: The sanitation is not bad, I didn't use the bathtub, and I was basically satisfied with the cleaning of the room I stayed in
Facilities: There is an open-air terrace on the fifth floor, which is beautiful~(˶╹ꇴ╹˶)~ But I have to complain about the design of the washbasin in the house, which is a bit of a waste of space and tasteless, and the floor is full of water when washing your face
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Pujing Hot Spring Hotel. We are pleased to learn that our prime location has made your trip convenient for you and your family. We are also pleased to learn that the luggage assistance and express delivery services provided by our team have satisfied you. The cleanliness of our guest rooms met your expectations, and the fifth-floor terrace provided a pleasant leisure experience. Your positive feedback is our greatest encouragement. We have noted your facility suggestions and will continue to optimize them to provide a more complete accommodation experience. Thank you again for your recommendation. We look forward to continuing to provide you with excellent service on your next visit. We wish you all the best!