Hezhizhou Hot Spring Hotel

Hezhizhou Hot Spring Hotel Reviews

Hezhizhou Hot Spring Hotel

No. 63 Xiushan Road, Xindian Town, Jin'an District, Fuzhou, Fujian, ChinaView hotel details
Hezhizhou Hot Spring Hotel
Hezhizhou Hot Spring HotelHezhizhou Hot Spring HotelHezhizhou Hot Spring Hotel
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Guest Reviews of Hezhizhou Hot Spring Hotel

9.3/10
Very Good
760 review
Verified reviews
Location9.3
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(760)
Positive reviews(738)
Reviews with photos/video(99)
Large rooms(83)
Friendly front desk staff(69)
Delicious breakfast(68)
Relaxing hot springs(59)
Easy to get around(47)
Perfect for business trips(16)
Close to train station(15)
Negative reviews(22)
Guest User
Executive Hot Spring Double Bed Room (Yuantai Hot Spring Bathtub + Latex Pillow + Large Tea Area)
Stayed in Dec 2025
Other
29 review
10/10
Outstanding
Posted on Jan 23, 2026
The room was spacious and clean, and the bed and pillows were really comfortable – I slept great! The breakfast offered a wide variety of options and tasted excellent. On a cold day, a dip in the hot springs was perfect, ensuring a good night's sleep.
Original textTranslated by Google
Response from Property: 尊敬的賓客：您好~感謝您入住我們和之洲温泉酒店，我們温泉水泡澡有舒緩，美容的作用，經常泡還可以祛濕，有空可以經常過來泡哦~
Guest User
Premium 2-bed Room
Stayed in Dec 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 4, 2026
It was a pleasure to experience the water spring decor in the hotel and its spectacular spaciousness. I really enjoyed it. Should cost more.
Response from Property: 尊敬的賓客：您好~感謝您入住我們和之洲温泉酒店，我們酒店有提供免費停車場，以及自助洗衣房。早餐營養豐富，種類齊全。每位員工力求為每位賓客提供最為貼心的服務，衹為給您帶來超值的體驗。期待您再次入住我們的酒店，祝您生活愉快~
Guest User
Discount Twin Room
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 9, 2025
The hotel room was quite spacious and the environment was very pleasant. It's really close to the train station, and the breakfast selection was extensive. The front desk staff, especially the lady, had excellent service, and they even offered complimentary fruit. Really, really good!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel. Our hotel offers free parking and a self-service laundry room. Our breakfast is nutritious and offers a wide variety of choices. Every staff member strives to provide the most attentive service to every guest, aiming to bring you exceptional value. We look forward to your next stay and wish you a pleasant stay!
Guest User
Premium Queen Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 1, 2025
It seems like the hotel was fully booked, so we got upgraded to a room with a hot spring. The hotel itself is pretty good, I'd say. The rooms are quite spacious and decent. The main thing for me was its proximity to where I needed to be, making transportation super convenient. Plus, there are tons of food options downstairs, perfect for late-night snacks. The breakfast was also alright.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for your support of our hotel. A good reputation stems from genuine guest satisfaction, and we are honored to provide you with excellent service. Whether you are traveling for business or leisure, we sincerely look forward to your next visit!
Guest User
Discount Twin Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 30, 2025
The hotel's location is excellent. I forgot my charger, and the front desk staff was very helpful, bringing one directly to my room. The room itself is spacious, with a great wet/dry separation in the bathroom, and the cleanliness was good. Definitely worth a visit!
Original textTranslated by Google
Response from Property: 尊敬的賓客：您好~感謝您入住我們和之洲温泉酒店，感謝您對我們前台人員的誇讚，能得到您的五星好評，也是對我們工作的認可，我們會繼續努力做好我們的服務。期待您的下次光臨~
Guest User
Discount Twin Room
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 26, 2025
I booked a special offer twin room and got a free upgrade, which was a pleasant surprise! The breakfast spread was quite varied, with local specialties like Laohua and Guobian, which were very unique. This randomly picked hotel turned out to be full of great surprises. Thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您選擇入住我們和之洲温泉酒店並分享您的入住感受。如果您在住期間遇到任何問題，可以隨時反映到前台，我們24小時全天候為您服務，會第一時間盡力解決您的問題。我們致力於為您提供親切周到的入住體驗，真誠期待您的再次光臨！
Anonymous User
Discount Twin Room
Stayed in Sep 2025
Family
15 review
10/10
Outstanding
Posted on Oct 6, 2025
The breakfast was plentiful and offered local specialties. The picture shows a bowl of 'Laohua' (a Fuzhou noodle soup) with 'Rouyan' (Fuzhou swallow dumplings), which made it doubly delightful. The hallway smelled wonderful from the smoked tea stems, creating a very pleasant atmosphere throughout.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at our Hezhizhou Hot Spring Hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Guest User
Premium 2-bed Room
Stayed in Sep 2025
Family
4 review
9.0/10
Great
Posted on Oct 6, 2025
The room was clean and tidy. The bathroom and shower area being separate was a great feature, and quite spacious too. They even provided complimentary fruit. Breakfast was quite substantial, with local specialties like 'Guobian' (pot-side paste) and 'Laohua' (noodles in soup) freshly made, as well as 'Rouyan' (meat swallow). It's also conveniently located close to Fuzhou Station and Sanfang Qixiang. I already ate one of the welcome fruits before taking the picture, haha!
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for your support of our hotel. A good reputation stems from genuine guest satisfaction, and we are honored to provide you with excellent service. Whether you are traveling for business or leisure, we sincerely look forward to your next visit!
Anonymous User
Discount Twin Room
Stayed in Sep 2025
Family
15 review
5.7/10
Posted on Oct 4, 2025
The lighting was dim, and the air conditioning blew strongly right at my face. The front desk staff had a bad attitude. I extended my stay for a few days for convenience and casually asked for a few bottles of water, but the front desk said they had already given them to me and couldn't give more, with a really bad attitude. [Bad review for the front desk] The laundry room also has limited hours; you can't use it after 10 PM. *shrugs*
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel. We will take your suggestions seriously and actively improve upon them. Regarding your complaint about the front desk not providing water, we have already reprimanded the staff on duty and sincerely apologize for the unpleasant experience. We will rectify this issue promptly. We look forward to your next visit and wish you a pleasant stay!
Guest User
Discount Twin Room
Stayed in Sep 2025
Family
8 review
10/10
Outstanding
Posted on Oct 4, 2025
Great value for money, excellent service. They offered a free room upgrade and even included an extra children's breakfast. The breakfast selection was extensive.
Original textTranslated by Google
Response from Property: 尊敬的賓客：您好~感謝您入住和之洲温泉酒店，旅途本就是耗體力的事情，我們酒店致力於讓客人吃好吃飽，為了免除客人的後顧之憂，都是會按人數贈送早餐票，能得到您的好評，我們心裏十分感動。期待您的再次入住~
Shitianguqugaiyan
Premium Family Room Animal Series
Stayed in Sep 2025
Family
9 review
7.5/10
Posted on Oct 3, 2025
This is a hotel with excellent service. When I pointed out that the toilet wasn't clean, a housekeeper immediately came to address it. When I thought there were stains on the bed sheets, the housekeeper promptly changed them for me. The floors were also clean. The only downsides are that the hotel facilities are a bit old, and downstairs is full of restaurants, so it's a bit noisy during the day with the hum of exhaust fans, which usually only stops after 9 PM.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at our Hezhizhou Hot Spring Hotel and for your valuable feedback. We will carefully review any shortcomings and actively make corrections to ensure your satisfaction. Please feel free to monitor our service at any time. Thank you!
Guest User
Premium Queen Room
Stayed in Sep 2025
Traveling with friends
1 review
8.0/10
Very good
Posted on Oct 7, 2025
The room is quite spacious, and the hygiene is good. The transportation is very convenient; you can get to Sanfang Qixiang directly by taking a bus and then transferring to the subway. It's also very close to the train station. The separate wet and dry areas in the bathroom are a nice touch.
Original textTranslated by Google
Response from Property: 尊敬的顧客，感謝您對我們酒店的支持。好的口碑源自於客人的真誠滿意度，我們很榮幸能為您提供優質的服務。無論是商務出差還是旅行，我們都真誠期待您的再次光臨！
Erick
Discount Twin Room
Stayed in Aug 2025
Family
62 review
10/10
Outstanding
Posted on Oct 1, 2025
The hotel room was very spacious and clean, with warm service. The breakfast was plentiful and included most of Fuzhou's local snacks. It's very close to the train station, offering great value for money. The transportation is also convenient, making it easy to get to the train station and other places.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel and for giving us the opportunity to serve you. We offer a variety of room layouts to meet the needs of different guests. We hope our sincere service will bring you a more comfortable experience.
Guest User
Deluxe Hot Spring Double Bed Room (Yuantai Hot Spring + Tatami Tea Area + Smart Toilet)
Stayed in Jul 2025
Other
4 review
10/10
Outstanding
Posted on Aug 5, 2025
The room was spacious, and both check-in and check-out were very efficient. The soundproofing was excellent, making for a pleasant stay. The hotel's WiFi was incredibly fast, which was convenient for both work and entertainment.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel. Our hotel offers free parking and a self-service laundry room. Our breakfast is nutritious and offers a wide variety of choices. Every staff member strives to provide the most attentive service to every guest, aiming to bring you exceptional value. We look forward to your next stay and wish you a pleasant stay!
HuainanVladimir
Deluxe Hot Spring Double Bed Room (Yuantai Hot Spring + Tatami Tea Area + Smart Toilet)
Stayed in Jul 2025
Couple
58 review
8.0/10
Very good
Posted on Aug 5, 2025
They call it a hot spring hotel, but the facilities are actually quite mediocre. The room door is so tight you have to slam it shut. The air conditioning isn't cold enough and it's incredibly loud; if you turn the fan up even a little, it's deafening – you'd think it was raining outside. But what's most off-putting is that everything in the room, except water, costs money. Herbal bath sachets, disposable towels – fine, I guess, but tea for five yuan a packet? Even the cups are one yuan each? At least provide disposable paper cups! The bed, however, was decent and spacious, quite comfortable for sleeping at night. Breakfast had a limited variety but tasted good, and the 'lao hua' (noodle soup) was quite authentic.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Hezhizhou Hot Spring Hotel. First of all, thank you for your honest review. Regarding your feedback on room amenities, since the hot spring rooms include a bathtub, the bathtub liner is complimentary. We also provide some bath amenities for a fee, which are optional. Disposable paper cups are provided at the front desk, and the room is equipped with a high-quality airline-style cup that can be used multiple times. Two small bottles of water are provided in the room; you can call the front desk to request more if needed. Large bottles of water are chargeable. We sincerely apologize for any inconvenience these amenities may have caused. Thank you also for your praise of our breakfast. We look forward to your next stay!