Fuzhou Mawei Mingzhu Yuefu Hotel Reviews

Response from Property: Dear guest, thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time on your trip.We are committed to creating a perfect accommodation experience that combines leisure and business. We look forward to your visit again and enjoy more exquisite services and comfortable time.

Response from Property: 尊敬的賓客，非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。給每一位來到明珠悦府酒店的客人最真摯最温暖和用心的服務是我們每天工作的使命，讓來酒店的每位客人都能有家的感受而努力，歡迎您隨時關注我們，希望下次來能夠給您帶來新的體驗，期盼與您的下次相見！祝：安好！

Response from Property: Dear guest, thank you very much for coming to the hotel to stay.The hotel is backed by the Luoxing Tower, facing the Minjiang River, and only a 15 minute taxi ride from Fuzhou South Station.We will constantly surprise every guest and look forward to your next stay.

Response from Property: 尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。明珠悦府大酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。期待您的再次光臨！

Response from Property: Hello, thank you very much for choosing our hotel to check in. It is our honor to get your satisfactory comments. I believe we still have room for improvement to bring you a better check-in experience. Looking forward to your visit again. I wish you a happy life.

Response from Property: Dear Guest, Thank you for choosing Mingzhu Yuefu Hotel. Mingzhu Yuefu features a European garden-style architecture, situated by the river and backing onto Luoxing Pagoda Park. It is close to the Shipyard Cultural City, boasting beautiful scenery and convenient transportation. The hotel offers comprehensive facilities, integrating dining, conferences, guest rooms, and entertainment, striving to provide guests with a high-quality and comfortable stay. Your positive feedback motivates us to maintain our high service standards. We look forward to your next visit and hope to provide you with more opportunities to stay with us. Wishing you a pleasant stay!

Response from Property: Dear Guest, Thank you for choosing Mingzhu Yuefu Hotel. We are deeply sorry to hear about your feedback regarding the lack of heating and hot water. This is like being without a warm fire in the cold winter, causing you great inconvenience, and we sincerely apologize. Regarding the heating issue, we informed you in advance on our website that the hotel was temporarily without heating due to equipment problems, and we tried our best to provide heaters for guests to alleviate the low temperature in the rooms. Our maintenance team was also working hard to repair and adjust the system, and the hotel has plans to further improve its guest room offerings. As for the hot water supply issue, we apologize for the slow hot water flow due to the large number of guests that day. We will comprehensively upgrade our facility maintenance system to prevent such problems from happening again. We look forward to providing you with a warm and comfortable stay with plenty of hot water again. We sincerely apologize once again. We look forward to your next visit and wish you a pleasant stay!

Response from Property: Dear Guest, First of all, please accept our sincerest apologies for the unpleasant experience you had due to our shortcomings in security services, which is something we would never have wanted to see. The security team is the guardian of the hotel's safety and order, and their image and attitude directly affect the experience of every guest. We take your feedback regarding the poor service attitude of the security guards very seriously, as this seriously violates our hotel's long-standing service philosophy of enthusiasm, professionalism, and friendliness. During the Spring Festival, due to the large number of guests and the congestion of parking lots, security personnel were working hard to maintain parking order. It is possible that in the process of coordinating, we were unable to provide you with a satisfactory service experience. This is our shortcoming, and we will investigate each case. If there were indeed serious communication problems, we have given the security guard involved a serious reprimand and imposed appropriate penalties according to hotel regulations. We have also organized special training for all security personnel on service awareness and communication skills, emphasizing that every employee must treat guests with the utmost enthusiasm, politeness, and patience, and we will never allow similar situations to happen again. Thank you for taking the time to give us your feedback; your supervision is the driving force for our growth. We are committed to continuously strengthening the management and training of our security team, regularly evaluating service quality, and constantly improving our service standards to ensure a safe, comfortable, and attentive stay for every guest. We look forward to you choosing our hotel again in the future, experiencing firsthand our changes and progress, and giving us the opportunity to regain your recognition and trust.

Response from Property: Dear guest, thank you for your appreciation of Fuzhou Mingzhu Yuefu Hotel. Your satisfaction is the direction of our efforts. We are committed to creating an accommodation experience that perfectly combines leisure and business. We look forward to your visit again to enjoy more exquisite services and pleasant time. Your affirmation every time is the greatest encouragement to us. Looking forward to your visit again~

Response from Property: Dear guest, thank you very much for your stay and praise! I am very happy to bring you a wonderful time. It is our daily mission to provide the most sincere, warm and attentive service to every guest who comes to Mingzhu Yuefu Hotel. We work hard to make every guest who comes to the hotel feel at home. You are welcome to follow us at any time. I hope that we can bring you a new experience next time. I look forward to seeing you next time! Wish you well!

Response from Property: Dear guests, hello! Thank you very much for choosing Mingzhu Yuefu Hotel. Mingzhu Yuefu adopts European garden architectural style, facing the river and backed by Luoxing Tower Park. It is close to the Shipbuilding Cultural City, with beautiful scenery and convenient transportation. The hotel facilities are fully equipped, catering, conference, guest rooms, and entertainment are integrated. It is committed to providing guests with cost-effective and comfortable accommodation environment. Seeing your good comments is the motivation for us to adhere to high service quality. We look forward to your visit again and give us more opportunities to accompany you. I wish you a happy life~

Response from Property: Dear guest, thank you for sharing your valuable praise. Your satisfaction is our unremitting goal. Fuzhou Mingzhu Yuefu Hotel, with its ingenuity, weaves comfort and convenience into your journey. We look forward to your visit again. We will continue the new chapter with our sincere service. I hope that Mingzhu Yuefu will become your spiritual harbor in the future journey.

Response from Property: Dear guest, thank you very much for your stay and praise! I am very happy to bring you a wonderful time. It is our daily mission to provide the most sincere, warm and attentive service to every guest who comes to Mingzhu Yuefu Hotel. We work hard to make every guest who comes to the hotel feel at home. You are welcome to follow us at any time. I hope that we can bring you a new experience next time. I look forward to seeing you next time! Wish you well!

Response from Property: Dear guests, hello! Thank you very much for choosing Mingzhu Yuefu Hotel. Mingzhu Yuefu adopts European garden architectural style, facing the river and backed by Luoxing Tower Park. It is close to the Shipbuilding Cultural City, with beautiful scenery and convenient transportation. The hotel facilities are fully equipped, catering, conference, guest rooms, and entertainment are integrated. It is committed to providing guests with cost-effective and comfortable accommodation environment. Seeing your good comments is the motivation for us to adhere to high service quality. We look forward to your visit again and give us more opportunities to accompany you. I wish you a happy life~