Protea Hotel Gaborone Masa Square

The hotel staff was very friendly and helpful. They ensured that my wife and I had a pleasant and comfortable stay. Highly recommended.

We stayed at the this hotel 3 times in the space of a month. We returned here for many reasons, the location and the food. But what stood out for me the most was the staff. They were all so friendly and approachable, always willing to help when they can. Thank you to all the staff and in particular Bame, Thabile, Arnold, Babedi, Sharon and Keikantse. Roof top sunset bar is a really nice spot to relax and take in the sunset.

Very friendly staff and always ready to support you at any time. 

Been here as long term resident for around 4 months now, went home for 2 week break, returned to find they had extended someone in the room which i had already booked. Now they stuck me in a terrible disgusting room until the original is free again. The view outside the window is highly disgusting full of birds nests and piles of bird poop everywhere. Shocking way to treat a long term guest , I will be looking over at the Hotel 430 again, a little more expensive but at least they do not give your booked room out to anyone else while your gone for a break.

Nothing to say just that my time pass there was so perfect 👌 and I hope i will be back anytime soon 🔜

I recently stayed at Protea Hotel by Marriott Gaborone Masa Square in Suite 288 and unfortunately had a very disappointing experience. The level of noise during the night was unacceptable, especially for a hotel of this standard. Loud music from Soya continued late into the evening, and this was followed by extremely loud talking and shouting from patrons at World of Wine, which went on until around 3:00am. As a business traveler, a good night’s rest is essential, and this was simply not possible due to the disturbance. The expectation when booking a suite is a quieter, more comfortable environment, which was not the case. While the location is convenient, the noise levels significantly impacted my stay. I would strongly recommend the hotel address sound management between nearby venues and guest rooms to ensure a better experience for future guests.

Perfect city location close to the mall and supermarket. Beautiful room and bathroom with all amenities. Good breakfast and excellent housekeeping. Excellent check in and checkout by Keikantse, Tomelo and Tshephang. I was upgraded for being Titanium Elite.