TownePlace Suites Galveston Island

Worst experience ever

We had a wonderful stay at TownePlace Suites Galveston Island! The hotel is tucked back off the main road, which gave it a nice sense of privacy and quiet. We especially appreciated the covered parking garage under the hotel — a big plus in the Texas heat! From the moment we walked in, everything was clean and updated. The front desk staff were friendly and helpful, even accommodating our early check-in without issue. Our room was spacious, with a kitchen, a large table, and firm, comfortable beds. The bathroom was spotless and free of any mildew, which is always a great sign of a well-kept property. The pool area was amazing — clean, well-maintained, and perfect for relaxing. Breakfast in the morning was great, too! They have a bistro menu available at the pool and a full bar but we didn’t eat from there this time. There were a couple of minor issues: our floor had some slumping spots, and the cable wasn’t working properly (though they mentioned this at check-in). We requested a new remote for the TV but never received it. That said, we didn’t make a big fuss — we weren’t there to watch TV anyway, just wanted something to wind down with before bed. I’m not someone who needs a super fancy hotel, but I do like a clean, safe, and comfortable place to stay — and this hotel checked all the boxes. It was the perfect balance of affordability and quality. The view from our room at sunset was beautiful, and I’ll definitely be recommending this spot to others!

Good not Great The hotel was really good. Loved the pool and the breakfast was good. It changed the first 3 days we were there in the beginning but then they stopped and it was the exact same thing over and over again. the last 6 days we were there. The room was amazing except the tv didnt really work. The picture would go in and out. The front said they werw having problems with their provider. It ****** not having a TV with a toddler. I loved having a kitchen to cook in. We made lunch and went out for dinner.

The location was really clean and seemed renovated. The room especially the bathroom could use some updates. The lighting was ugly and the painting near the toilet paper holder was peeling. The restroom was clean just seemed dated. The door to the restroom wouldn’t latch so it was impossible to lock it. The cable didn’t work, it was really bad signal. It was frustrating because we have small kids.

Summer vacay The bathroom smelled like sewage. the refrigerator barely cooled. The internet/tv provider was not working.. We had to service our own room with towels. No trash liners unless requested. I enjoy the area of the hotel but service was not good.. The beds were very comfortable and the AC worked great…