La Quinta Inn & Suites by Wyndham Galveston West Seawall

Stay was overall good however the room was a bit dirty. Bedding was fine but along the walls there was black streaks and below the desk it looked like there was mold forming. In addition the restroom door was difficult to close and did not lock. Little things but it did have an impact on my stay. Pool was very nice. Breakfast was average.

So clean and so perfect! The breakfast in the morning is so fresh and so t get me started on those fluffy eggs! They even have a cute small pool and hot tub that bubbles up at night for the late swimmers and kids. The beds are fresh and so is the towels. Everything is clean. This hotel is more like a 5 star hotel not 4.

I called the hotel several times in the morning to find out whether rooms have microwaves and fridges but no one answered the phone. Check in went smoothly. Found comforter soiled with food stains. Called front desk to get a new comforter but I was told there is housekeeping staff and we have to bring the comforter down to the front desk ourselves. We did that but we had to prove that we were telling truth about stains - had to show the stains before we got a new comforter. We also had to bring luggage cart back to lobby so that front desk guy doesn’t have to leave the front desk. For their defense, they did have notices in the elevators asking guests to bring the luggage carts down. Hotel was short staffed. We travel a lot but never had hotels telling guests to bring the luggage carts down or having to prove that bedding is actually soiled by carrying it to the front desk. Terrible customer service

Family get away We got a double queen beds, my husband and granddaughter thought they were uncomfortable. They were a bit squeaky when you tried to get out of bed in the middle of the night. The room was clean, the AC worked great. Lots of food option close by. The only down side was you had to go down to front concierge to get more towels, coffee and anything else you were needing for your room if you stayed more than one night. We would stay again, even having to do the extras. The staff is super friendly and courteous.

The property was very clean, the morning breakfast was wonderful, and the staff was so friendly !

Probably won't stay there again Hotel had a strange smell when entering the lobby. Not terrible just strangely unfamiliar. Sand all over the entrance mat which immediately gives you the crunchy feet beach feeling. Check in advised that hotel staff will not enter your room during your stay so if you need towels or anything else you must visit the front desk. Advised that trash can be put in the hallway along with dirty towels. But cleaning is only for empty rooms. Had a difficult time when entering the room figuring out how to turn on the lights. There isn't wall switches but each lamp has to be turned on individually. Immediately had to go back downstairs and ask for a light bulb for the desk lamp which didn't have one. Hallway carpets are stained in various places and in some spots concrete floor is showing and carpet is gone all together. The down elevator button doesn't work on either elevator and you have to push the up button to call the elevator regardless of which direction you're going. Bathroom door doesn't lock so don't expect any privacy if you have children. Tiny shampoo, conditioner and body soap for 1x use. There is bar handsoap and a makeup remover wipe. Room is pretty clean and beds are comfy. However, one bed sounded like it was going to come crashing down with even the slightest movement. It didn't effect comfort or sleep but it was loud and a little scary. Not sure what was going on there. Nice selections on the TV. There is Netflix as well as other channels like Paramount etc T