SureStay Plus Hotel by Best Western Gatlinburg
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SureStay Plus Hotel by Best Western Gatlinburg

Experience SureStay Plus Hotel by Best Western Gatlinburg, a 2-star hotel in Gatlinburg. Highly rated at 7.4/10 from 100 guests, it delivers exceptional comfort at a great value, with rates from $52.

Rooms

Suite with River View(SofaBed)

Suite(Whirpool)

Suite with River View With Balcony(SofaBed)

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

The Gatlinburg Tram: 0.28 km away

Gatlinburg Trail Trailhead: 0.21 km away

Gatlinburg Convention Center: 0.51 km away

Hotel Features

Pets policy: No pets allowed.

Dining & Drinks: Restaurant, Lobby bar

All prices shown are for stays within the next 7 days, as listed on Trip.com.

SureStay Plus Hotel by Best Western Gatlinburg

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Highlights
Delicious breakfast
Suite
Outdoor pool
Ideal location
Hiking
+3 more
Amenities
All amenities
Property Description
Show more
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
Surroundings
Airport: Mcghee Tyson Airport
(27.5 miles)
Landmarks: Gatlinburg Trail Trailhead
(700 ft)
Landmarks: The Gatlinburg Tram
(900 ft)
Landmarks: Gatlinburg Convention Center
(1650 ft)
Landmarks: Hollywood Star Cars Museum
(1800 ft)
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6

King Suite with River View and Balcony

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

King Room with River View and Balcony

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Two Queen Room with River View and Balcony

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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6

Two Queen Suite with River View and Balcony

2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Mobility Accessible King Room with Balcony and Bathtub

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Mobility Accessible King Suite with Balcony and Bathtub

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Average for similar properties in Gatlinburg
Zhangjunyan
June 25, 2025
The bed sheets in the room were not changed. I asked the front desk for new bed sheets and quilt covers. As a result, there were big cockroaches moving freely in the room, and there were small bugs on the bed. It was really unbearable to stay there and I asked to check out. The hotel said it was just bugs, not cockroaches, and the room would not be refunded. Ctrip also negotiated to no avail. I lost more than 700 room fees as a lesson. The big picture is too disgusting, so I won't upload it.
Original TextTranslation provided by Google
HSU Huiling
October 17, 2023
The hotel is located by the river in a quiet area. It only takes a few minutes to walk to the city center, saving you the trouble of driving and parking while shopping. As soon as we entered the door, we found that the toilet and sink were blocked. We immediately contacted the front desk, but they immediately sent us tools to deal with it ourselves. We were given another room after insisting on changing rooms or leaving the hotel. Without this unpleasant experience, this would be a nice place to stay! Breakfast is also delicious!
Original TextTranslation provided by Google
Guest User
August 27, 2023
The room is large and clean. The lobby is a bit small. The accommodation is cost-effective when traveling.
Original TextTranslation provided by Google
Diana
April 20, 2026
Room was clean. Breakfast was a continental breakfast with the addition of scrambled eggs and bacon or sausage (eggs and meat were cold). Do not do reserve now pay later with the plan of paying at the hotel. They charged the room to the card on file before i even arrived so i did not have the opportunity to charge it to the card i wanted to use.
Deb
April 17, 2026
Yes. Excellent
Ji
March 5, 2025
Close to the town, it is easy to take a walk and explore.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-09:30 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: SureStay Plus Hotel by Best Western Gatlinburg
  • Renovated: 2022
  • Number of Rooms: 52
Phone:+1-865-3251516

You might be wondering

What landmarks are near SureStay Plus Hotel by Best Western Gatlinburg?

Nearby attractions to SureStay Plus Hotel by Best Western Gatlinburg include Gatlinburg Trail Trailhead, just 700 ft from your search (straight-line distance) away.

Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

Yes, SureStay Plus Hotel by Best Western Gatlinburg has a swimming pool for guests.

Where is SureStay Plus Hotel by Best Western Gatlinburg located?

The hotel is located at 218 Ski Mountain Rd.

Are pets allowed at SureStay Plus Hotel by Best Western Gatlinburg?

No, pets aren’t allowed at SureStay Plus Hotel by Best Western Gatlinburg.

How much does it cost to stay at SureStay Plus Hotel by Best Western Gatlinburg?

Room rates at SureStay Plus Hotel by Best Western Gatlinburg vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Gatlinburg?

Check-in at SureStay Plus Hotel by Best Western Gatlinburg starts at 15:00, and check-out is at 11:00.

About This Property

Average Price FromUSD152
Hotel Star Rating2
Recommendations

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