Natur & Spa Hotel Lärchenhof

Natur & Spa Hotel Lärchenhof Reviews

Natur & Spa Hotel Lärchenhof

Geigenbühelstraße 203, Gemeinde Seefeld in Tirol, AustriaView Hotel Details
Natur & Spa Hotel Lärchenhof
Natur & Spa Hotel LärchenhofNatur & Spa Hotel LärchenhofNatur & Spa Hotel Lärchenhof
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Natur & Spa Hotel Lärchenhof Guest Reviews

4.1/5
Very Good
54 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(49)
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Negative reviews(5)
Guest User
Stayed in Mar 2024
Couples
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
From the moment we arrived at the hotel for our 7 night break, we knew this was something special. Service and Staff - Professional, friendly and could not do enough for us. Room - We had a Chimnea suite and it was exceptional. The room was spotlessly clean and beautifully decorated and furnished. The most comfortable of beds and the view was breathtaking. Overlooking Seefeld and the snow covered mountains. Tea and coffee making facilities provided, along with pleasant toiletries. Food - We opted for half board, which surprisingly included a light lunch of soup, salads and bread, and an afternoon tea of the most delicious cake and pastry offerings. Dinner each evening consisted of a 5 course set menu (7 courses on a Sunday) which was beautifully prepared and presented. The food was very tasty, however not all offered were to our tastes. Not the hotels fault, we have quite basic food preferences. You are allocated a table in the beautifully decorated dining room, which is yours for the duration of your stay, we loved this. Our waitress Natalia was a darling and could not do enough for us. Spa facilities - Unfortunately we could not take advantage of the facilities as I had an eye infection and did not want to risk it. The facilities looked very lovely indeed. Hotel location - Positioned above Seefeld meant the views were breathtaking and the surrounding are very peaceful. Easy walk of about 10 minutes into the town. The town is a beautiful place to shop and take in the Tyrollean atmosphere. We were lucky to be there at the time of the Christmas markets, which is very special indeed. Plenty of bars and restaurants with a relaxed atmosphere. Plenty of walks from the village where there is plenty of nature to see. We were lucky to have been in Seefeld during the snow, which made the experience even more magical. Must Do’s - Horse drawn carriage ride; Innsbruck by train; Cable car ride to top of Alps This was one of the most enjoyable holidays we have experienced. We will be back next year x
6/16
Response from Property: Wow thank you so much for this wonderful review, we are so happy about it and already passed your words to the whole team which was really glad to read your lines. We are already looking forward to your next visit and wish you all the best until then. Kind regards from Seefeld the team Natur & Spa Hotel Lärchenhof****s
yxcvbnm2020
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 15, 2024
My worst hotel experience ever. It started with the arrival - receptionists were unfriendly. And this most of the time - from unfriendly to very unfriendly. We got exactly the room we did not want (the same category) Though I called upfront and clarified that this one room is the one we don’t want as it has very low ceilings (e.g. in bathroom shower/bath area it is not possible to stand if person is above 160cm, the bathtub is also very small. Also the room has partially very low ceilings. If they would have honestly told that we might be getting the room we dont want, we would have chosen another hotel. I must admit, we got an alternative offered. For extra charge. Never ever seen something like this.
Response from Property: What a pity that your feedback was so unfavourable for us. We are always praised for the friendliness of our employees, we are sorry that this was not the case for you. There seems to have been a misunderstanding about the rooms, for which we would like to apologise sincerely. With kind regards the team of the Natur & Spa Hotel Lärchenhof****s
Guest User
Stayed in Jul 2023
Other
0 review
5.0/5
Outstanding
Posted on Jul 11, 2023
Had a wonderful five night stay in one of the hotel's 'chimney' suites, a fabulous room, with great views. All of the staff were amazing and very helpful and attentive. The meals were also superb with a good mix of items every evening. Made use of the private spa facility which was a nice treat and the roof terrace was a great place to relax, take in the views and top up our tans before we left. Would definitely stay again.
Response from Property: Thank you so much for this review! We are very proud and happy about it and are already looking forward to your next visit! Best regards the team Natur & Spa Hotel Lärchenhof****s
Guest User
Stayed in Dec 2023
Couples
0 review
4.0/5
Very Good
Posted on Dec 3, 2023
Very good hotel, great stay to spend some quiet days in this small little town. Overall very satisfied especially the warm services from staffs, spacious room, well furnished, big bath tub, and big spa facilities. The half board option is highly recommended. Food is delicious and nice environment for dinners. Some missing details though: - spa can get very crowded on certain days. Spa etiquette (people reserved seats without being there). Staffs should clear towels from seats occasionally. - room temperature is centrally controlled. Can get real warm very fast. Also extremely dry air so sleeping is quite uncomfortable for many nights. Perhaps to install a centralized humidifying system if there’s such a thing? - car park can get full quickly. Suggest to officially share with the hotel next door. - breakfast is great but the egg station is not ideally positioned. Very crowded blocking path when long queue. Still, it’s an enjoyable stay!
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 6, 2023
We had a wonderful stay in one of the Chimney suites. The room was fabulous with a great view of the town and surrounding mountains. The food and service was excellent; we were glad we chose half board. In addition to the spa and the sun loungers in the garden there is sky deck on the roof which was a great space to sun bathe and relax after a hike. We will definitely be back.
Guest User
Stayed in Feb 2023
Other
0 review
5.0/5
Outstanding
Posted on Feb 21, 2023
Amazing experience. The room was very large and we had balcony. The spa is really relaxing. We've spent one night, but it was a real treat. Food was delicious and we had a Tirol traditional singers. Definitely recommend
Response from Property: Dear Guest, Thank you for your nice response and feedback after your stay in our hotel. For us, the opinion of our guests, is very important and we are happy, that you loved your vacation in Seefeld. Each day, we are trying to give our best for the satisfaction and relaxation of our guests. If we are getting such a recommendation, we are really proud to have you as our guest. Best regards from Seefeld, Yours Family Marcati and the Lärchenhof Team
maurice
Stayed in Aug 2023
Family
4.0/5
Very Good
Posted on Aug 3, 2023
We were woken up 3 mornings in a row with a fog barking below us. It’s a “dog friendly” hotel. Staff is clearly overworked and not the best atmosphere between the restaurant staff. Great cycles for rent! Front desk was very helpful and was overall satisfied with our stay.
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Had an amazing holiday. Such a fabulous hotel. We'd visited Seefeld to ski, but this was the first time for a summer holiday. It did not disappoint. The hotel was amazing as were all the staff. Reception, restaurant, bar and housekeeping. Food was amazing. Breakfast through to evening meals. A great range of food in a 6 course menu. When we did make lunch it was great. Afternoon cakes were a treat. Overall we loved it and would hope to visit again. Highly recommended
6/7
Response from Property: Dear Graham, Thank you for your nice response and feedback after your stay in our hotel. For us, the opinions of our guests, are really important and we are happy, that you loved your vacation in Seefeld. We are looking forward to welcome you again at our hotel. Your family Marcati and the team of the Natur & Spa Hotel Lärchenhof
Guest User
Stayed in Jul 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Had a pleasant summer stay here. Very friendly and helpful staff, lovely clean modern room and a good breakfast. Hotel is situated at a quiet place, but still very close to the city center. Seefeld/Tirol region is a lovely place to explore by foot, bike or car. Hotel also has good quality eMTB bikes for use Seefeld is very enjoyable for “active” people
Response from Property: Thank you so much for your excellet review! Nice, that you enjoyed Seefeld and the hotel so much! We would love to see you again! Best regards the team Natur & Spa Hotel Lärchenhof****s
Guest User
Stayed in Jun 2023
Couples
0 review
2.0/5
Posted on Jun 30, 2023
This was a mistake going to. The good news, the highest located hotel in Seefeld, overlooking the village. 15 minute walk to the center. Lot of parking space in front. Nice staff at reception. The bad news, for nearly €300 the smallest room, which is hardly decorated, so feels kind of cold. The bed was good, but, no airconditioning, which made it uncomfortable on a hot Summernight. We had a small porch, which looked at a carparked in front at 5 meters. Also, and this says it all, still an old fashioned real roomkey… shower in a small bath, unable to even stand flat when you shower. No coffeemaking facility in the room. Poolarea is good, but the idea of an indoor pool in a skiresort is that it is heated. It was not. Restaurant area just ok, with breakfast table seating. Why? I really like to decide myself whether I sit on a couch or a chair. Breakfast options ok, just average quality food. and then the most interesting thing. Waiter asked, “ can I get you something to drink?” A tea please, “you have to get that yourself”. What? Is this candid canera? Oh the Romnian bartender was really nice, poured some great cocktails, thanks. For the rest, I would advise you to look for another place. Cant be difficult to beat this
Response from Property: Thank you for taking the time to write a review. We are pleased that you were so satisfied with the location as well as our reception. As far as the room is concerned, we are of course very sorry that it did not meet your expectations. You will be informed in advance about the furnishings of the rooms, and it is also easy to see on our homepage how the rooms are furnished. Unfortunately, we were not told in advance which table you prefer. Of course, we would have been able to accommodate your request. There are several reasons why the tea was not served but was available at the buffet: - With a selection of more than 16 different teas (open and in bags), it is difficult to describe the complete range at the table. - In addition to the various types, there is also a selection of honey, lemon, ginger, sugar, etc., here you can also get a better overview at the buffet - The brewing time of the tea can be determined at the buffet, each guest has his or her own individual wishes. I hope that you can understand this and that, despite the tea and the room, beautiful impressions from your holiday have remained with us. With kind regards the team of the Natur & Spa Hotel Lärchenhof
Rebecca
Stayed in May 2023
Other
4.0/5
Very Good
Posted on May 23, 2023
Wonderful location nestled on the edge of the village in the spectacular Tirol mountains with comfortable rooms, a beautiful spa and delicious cuisine. Two things that the hotel must address are: 1. provide serious customer service training for its front desk staff who are frosty, curt and rude to guests. 2. Extend the opening times of the sauna area (limited to 14-19:00 each day). If you are prepared to overlook the attitude problems and you do not want to relax in the spa all day, then this is a gem of a hotel for you! Tip: explore the village and surrounding nature on the free e-bikes (albeit you still have to overcome the surly front desk staff to hire them, fill forms etc).
Guest User
Stayed in Mar 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Mar 15, 2023
To organise high end meeting in this hotel could not be easier, excellent services, facilities, dedicated and friendly staff on all levels and gourmet cuisine contributed to our international meeting`s success. Highly recommended.
Response from Property: Dear Mrs Nielsen, thank you so much for your review. It was a pleasure to have you as a conference guest in our house. We would be happy to welcome you again soon, privately or for business. Best regards from Tyrol, Yours family Marcati and the Lärchenhof Team
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 30, 2023
We spent one night at the Laerchenhof hotel, Seefeld as a treat after a short tour in our campervan. It was a lovely luxurious stay. All staff were friendly and helpful. I made a mistake with our booking, (booked the wrong Laerchenhof) but Reception gave us a junior suite with fantastic mountain views, at a very good rate. Thank you! Everything about the hotel was just wonderful - the room, spa, dinner, swim before a delicious breakfast and of course the staff. Thank you again.
Response from Property: Dear Becky, many thanks for your very good review. We are happy, that you enjoyed your stay at our hotel and hope to see you again at Seefeld! Kind regards, Yours family Marcati and the Lärchenhof Team
Guest User
Stayed in Jan 2023
Other
0 review
4.0/5
Very Good
Posted on Jan 12, 2023
This hotel is located on the outskirts of Seefeld, so if you are not a fan for walking better to come with a car. Nice room, balcny quite small. Good breakfast with plenty of choice. The spa is also nice but not too big and it is divided to 2 diffrenet areas - one on the 4th floor and the other on ground floor. We were staying around Easter so it was quite crowded.
Response from Property: Dear Guest, thank you for your nice response and feedback after your stay in our hotel. We are not a big hotel, so the facilities are just right for a cozy vacation in stunning surroundings. We would be pleased to welcome you again in our hotel. Kind regards, Yours family Marcati and the whole team
Erik
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 12, 2023
Best in class service. ! We were so Happy.