To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.0
Cleanliness4.1
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All Reviews(123)
Positive reviews(113)
Reviews with photos/video(8)
Awesome stay(7)
Awesome rooms(6)
Negative reviews(10)
Anonymous User
Executive Triple Room Non Smoking
Stayed in Apr 2024
Business travelers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
大家非常滿意
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Anonymous User
Executive Triple Room Non Smoking
Stayed in Apr 2024
Friends
5 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
滿意,住宿體驗非常好。
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Guest User
Classic Room Non Smoking
Stayed in Mar 2024
Friends
3 Reviews
3.5
/5
Posted on Apr 1, 2024
Beautiful hotel, however the rooms are not ultra clean, stained bath towels in the room….
Facilities: Not bad, everything you need is there
Hygiene: Cleaned every day
Environment: OK, very convenient
Service: OK, I lost the money in my pocket
I couldn't check in until 3pm, but at 3pm they said the room was not ready. After I protested, it was ready.
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Kathleenkkk
Classic Room Non Smoking
Stayed in Jan 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Feb 22, 2024
Breakfast is very rich!
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Mohammed
Stayed in Jan 2024
Business travelers
4.0
/5
Very Good
Posted on Jan 12, 2024
I stayed twice in this property. I like it. Very convenient
Bailo
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 11, 2024
Clean and the staff is nice
Erika
Stayed in Jan 2024
Family
5.0
/5
Outstanding
Posted on Jan 7, 2024
We had a junior suite with views of Mont Blanc, had a fridge, dining table & bathrobes. The hotel is close to the train station with tram and bus stop right outside. Travel is free around the city when you have checked in so I wouldn’t pay for train from the airport again. The lake is 5 mins walk away and you can get a free water taxi across the lake to the old town.
Staff were very friendly. We paid for breakfast as it was NY but there are lots of places to eat / buy food the area.
Shaunnah
Stayed in Jan 2024
Couples
5.0
/5
Outstanding
Posted on Jan 3, 2024
staff was so nice and the room was the most spacious on our trip. Great bathroom.
Kimberly
Stayed in Jan 2024
Other
4.0
/5
Very Good
Posted on Jan 2, 2024
The hotel is mirrored to an old Victorian house. It is located close to train which was a plus for my family. Would stay again.
Prodipta
Stayed in Dec 2023
Family
5.0
/5
Outstanding
Posted on Dec 30, 2023
Great location - try avoid the rooms facing the main road though - cars and HGV’s pass by all night. Nice hotel for our family as we passed through Geneva!
TAPIO
Stayed in Dec 2023
Other
4.0
/5
Very Good
Posted on Dec 29, 2023
The location of the hotel is perfect. Hotel staff at the reception was helpful and always ready to answer any questions! The room was really comfortable. Overall this 8 night stay at Royal was totally worth of every penny. The onky minus was the aircondition. It is loud and old.
Valentin
Stayed in Dec 2023
Couples
3.0
/5
Posted on Dec 18, 2023
First of all, the price of the room was good and the room was clean and spacious.
But...
a) Unfortunately the room did not match the pictures.
b) The Bathroom is very old and not very convenient (even dangerous for elderly people)
c) The decoration is very old and used.
d) On Monday the room was very noisy because of their maintenance work.
Check out is at noon, which is good.