Ibis Genève Centre Nations

After checking in, I inspected the bed sheets and duvet covers. As the pictures show, there was disgusting body hair and extremely wrinkled duvet covers. The front desk service was very cold. After I called to explain the situation, they ignored me. They hung up before I even finished speaking. I thought they would change my room, but after waiting a while, no one came. I called again, and the second time, a woman answered and skeptically said, 'What?' I thought to myself, 'Are you serious?' Later, a man called me back and said he'd switch me to a new room. That's when the nightmare really began. The new room's bathroom and bed were permeated with an incredibly strong, foul body odor (Chinese people will understand the smell). It was so bad I had to hold my nose. At first, I thought someone had inspected the bed before me and it was their body odor. But after two hours, I still couldn't get used to it, even at 1 AM. So I didn't even shower and just slept in my outdoor clothes. And to make things even more ridiculous, the air conditioner was acting crazy and wouldn't turn off. With Geneva's temperature around 11 degrees Celsius, I had no choice but to cover myself with the stinky duvet. It was a nightmare all night long. I had planned to stay in Geneva for two nights, but I was so furious that I booked a train out of Geneva in the early morning. From now on, I will permanently blacklist Ibis.

The hotel's location is very close to the UN office in Geneva. The supermarket next to the hotel is great for picking up daily necessities, which is very convenient. The breakfast at this hotel is excellent for its category!

The hotel's location is extremely convenient for those traveling to Geneva by train, as it's only about a 10-minute walk from the train station. Guests staying in Geneva can also use their free public transport pass. You'll need to ask for the pass at the front desk upon check-in and provide your email address. They will send you a link to register. Once registered, take a screenshot of the QR code. You can directly board public transport in Geneva without anyone checking tickets, but make sure to keep your QR code in case an inspector comes to verify it. This trip was with my family of three, and the front desk staff were excellent. When checking in, the front desk staff informed me that they had given us two connecting rooms, even though we had originally booked a room with one king bed and a sofa bed. I really appreciate their thoughtfulness. Before checking in, I had already consulted with the staff about our needs.

The location is quite far from the station, but it was nice to have a supermarket nearby. If you opt out of room cleaning, you get a 5-pound voucher, which allowed me to grab a coffee on my way out.

Overall, this hotel is pretty good. The breakfast spread is generous, and the rooms are significantly larger and much cheaper than those in the city center. However, getting a taxi to the city center can be quite expensive.

I booked a family room, which consisted of two separate rooms with a connecting door, offering both privacy and security, which was very convenient. The rooms were clean and tidy. Parking downstairs requires a room card for entry, making it very secure! It's not too far from the UN!

Very good hotel, well-located 15 minutes from the pier, and the staff are very friendly!

The place was very clean, the air conditioning was nice and cold, and the facilities were pretty comprehensive. It's conveniently located, just a few stops from the UN and the train station. I was also able to check in early, which was a bonus.

The hotel staff provided excellent service, even thoughtfully offering a transportation card, which was a very nice touch. The room facilities were modern, and the room was tidily kept with no strange odors, very clean.