Jalan Permai, Genting Permai Avenue, Genting Highlands, Pahang, 69000, MalaysiaView hotel details
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Guest Reviews of Windmill Premier Suites Genting Highlands
8.0/10
Very good
491 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities7.9
Service7.8
Cleanliness8.0
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All reviews(491)
Positive reviews(434)
Reviews with photos/video(165)
Clean pool(28)
Great swimming pool(28)
Strange smell in room(25)
Loved the view(20)
Convenient location(20)
Perfect for families(17)
Has facilities for children(16)
Family activities available(15)
Negative reviews(57)
Nick Yaw
Executive Two-Bedroom Suite
Stayed in Nov 2025
Family
114 review
2.0/10
Posted on Dec 21, 2025
Only location OK I stay at room 3106, pls change all the pillow very very smiley and all got black stain
Anonymous User
Premier Queen Suite
Stayed in Nov 2025
Family
28 review
10/10
Outstanding
Posted on Dec 14, 2025
The hotel is perfect for family gateway. The location near to GPO make of perfect spot for people who wanted to stay overnight after a day trip to genting. Pool facility was ok 41th floor and also restaurant on level 5.
Aaira_ammar
Deluxe Three-Bedroom Suite
Stayed in Nov 2025
Traveling with friends
19 review
9.5/10
Amazing
Posted on Dec 4, 2025
A superb location, 20 minute driving to skyworld , 20 minute to bukit tinggi . A good facilities around , well decorated, cozy, clean, spacious and economic home stay that is worth to rent and stay for a trip with family and friends.
zimzag cool
Premier One-Bedroom Suite
Stayed in Oct 2025
Traveling with friends
1 review
8.0/10
Very good
Posted on Dec 30, 2025
absolutely one of best my journey with my friend decide to go genting highland that right timing and right date as we planned also i really excited what we will expriences and never forget this memories forever by the way this is most satisfied and fascinating travel with my friend in my life
Lutfy Medusa
Deluxe Queen Studio- Without Parking
Stayed in Nov 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 7, 2026
Book a last minute stay. And everything is perfect, especially the view.❤️
Vanessa430
Premier Queen Suite
Stayed in Dec 2025
Couple
5 review
8.0/10
Very good
Posted on Jan 3, 2026
Not bad quite spacious, toilet have some odour
Sk lee34
Premier Two-Bedroom Suite
Stayed in Aug 2025
Other
1 review
8.5/10
Very good
Posted on Sep 15, 2025
Couldn’t find parking lots which only available L2.
Long waiting for time for tge lift even though there are 6 lifts at tge lobby . Suggest have to check out at least an hour earlier .
Bathroom’s basin choke . Slow water flow down from the pipe .
Master’s bedroom aircon controller not working.
Check in time acceptable. Good customer service by a Chinese male .
Overall satisfactory stay .
Guest User
Executive Two-Bedroom Suite
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 17, 2025
Stay for one night with good friends. During our stay we feel cozy and relaxing ,very quiet at night time ,you will have the best time to have a gathering with friends or family members. We have very good memories here.
Joanne12
Premier One-Bedroom Suite
Stayed in Jul 2025
Couple
8 review
6.0/10
Posted on Aug 24, 2025
Positive:
- Reasonable price
- Walking distance to nearby eateries and shops
- Small kitchen and fridge for simple cooking
Negatives:
- Long queue at the lift during check out, we took the stairs down from level 20 to level 6
- No kettle and drinking water in the room
- No aircond in the room
- No handheld shower
Terry2121
Premier One-Bedroom Suite
Stayed in Jul 2025
Couple
6 review
8.5/10
Very good
Posted on Aug 18, 2025
The stay and environment for the apartment is excellent , recommended to book this apartment although check in is different from the place we stayed, but is just nearby.
Guest User
Premier One-Bedroom Suite
Stayed in Jul 2025
Couple
2 review
6.5/10
Posted on Aug 3, 2025
The stay location was okay, but there were several issues that affected our experience. The lift access card was very insensitive, and we had to "gosok-gosok" it repeatedly just to get it to work — even the staff acknowledged this workaround.
The bathroom flooded whenever we took a shower, and the water heater didn’t work even after leaving it on for over 30 minutes, as instructed. How it affects if bringing kids or elderly.
There was no air conditioning, only a fan. Also, the hanging bed lamp kept swinging and hitting the wall when the fan was on, creating an annoying noise.
We hope these issues can be improved for future guests.
Steph0721
Premier Queen Suite
Stayed in Nov 2025
Family
1 review
8.0/10
Very good
Posted on Jan 12, 2026
Value for money
Pandajojo
Deluxe Two-Bedroom Suite
Stayed in Jun 2025
Traveling with friends
27 review
10/10
Outstanding
Posted on Aug 17, 2025
Nice and clean stay, have shampoo and towels at toilet, just need to bring toothpaste and toothbrush.
Guest User
Deluxe Queen Studio- Without Parking
Stayed in Oct 2025
Couple
9 review
7.0/10
Posted on Nov 25, 2025
Everything is ok..not bad
Guest User
Deluxe Queen Studio- Without Parking
Stayed in Nov 2025
Solo traveler
1 review
4.5/10
Posted on Dec 26, 2025
Good enough for an overnight rest and nothing else. No TV provided, No coffee/tea bags provided in the small room. If you had booked under 'Maple Homes', the Lobby Receptionist will tell you to walk uphill (few hundre metres away) to Geo 38 apartment to check-in. This is not stated in the booking details.