This was our过渡 hotel for the first night in Penang, and they offer 24-hour check-in. We arrived past midnight, but the Malay guy at the front desk was still very attentive. The room wasn't big but felt new with a modern design. Our room type faced the back street, so it was quiet, but it looked directly onto the building opposite, offering no view at all. If a view is important to you, I recommend booking a different room type. The hotel is very close to Toh Soon Cafe and the Peranakan Museum, both within a five-minute walk. The surrounding area is pretty quiet with not many shops.
Strictly speaking, it's just a villa converted into a hotel. Although it boasts over 100 years of history, century-old buildings are common throughout the city. The hotel's location is a bit out of the way. Compared to other hotels I've recently stayed at, like Dongjia and George Hotel, this one is flanked by residential buildings on both sides, and there are plans to build more behind it. It feels like it's being surrounded by tall buildings, which really takes away from the experience.
Furthermore, the windows aren't very soundproof, and it's really close to the road, making it quite noisy during the day. It truly bears no resemblance to a manor. There were also a lot of mosquitoes; we didn't even open the windows, yet somehow had four or five mosquitoes in the room overnight. The room decor is decent, but honestly, many hotels in China can achieve this level of design. Also, this hotel doesn't have a gym. During check-in, the manager (I couldn't tell if they were Indian or Malaysian) had a very strong accent, and I really struggled to understand every word they said. The bar also offered two complimentary drinks in the evening, but they were very simple and tasted mediocre. If you're going to offer free drinks, do it properly, or don't offer them at all.
The room's mini-bar was okay, and the complimentary snacks made the kids happy. The toiletries were Bvlgari. Breakfast was served in the hotel's ground-floor restaurant, which supposedly has been recognized by Michelin for two consecutive years. However, the breakfast was quite perfunctory. The apples and melon served were completely unsweetened and very stale; they clearly looked pre-cut, frozen for a long time, discolored, and had a terrible texture. When I ordered English breakfast tea, I wasn't asked if I wanted milk. The pepper in the pepper shaker wouldn't come out because the grains were too large. A salmon bagel was decent. Overall, the breakfast portions were average, and the taste was just so-so. After checking out, we immediately went to another restaurant to eat again.
All in all, this hotel's price was not cheap compared to other hotels on this trip, but the overall experience was just average. Of course, there were some positives, such as every staff member being very enthusiastic. The bed and pillows were incredibly comfortable, which I really appreciate.
Great
58 reviews
9.2/10
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