177, Jalan Macalister, George Town, Penang, 10400, MalaysiaView hotel details
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Guest Reviews of One Pacific Hotel and Serviced Apartments
9.0/10
Great
153 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness9.3
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All reviews(153)
Positive reviews(149)
Reviews with photos/video(32)
Clean and tidy(30)
Awesome rooms(30)
Friendly host(17)
Awesome stay(13)
Large rooms(13)
Convenient location(9)
Too noisy(7)
Near shopping area(6)
Negative reviews(4)
Guest User
Deluxe Triple Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 5, 2026
The room is clean, we always stay here when we go to penang, the service was good.
Xingchenliming
Standard Room 2 Single bed
Stayed in Oct 2025
Traveling with friends
27 review
8.5/10
Very good
Posted on Jan 30, 2026
The hotel facilities are clean and bright, and the hygiene is excellent. Overall, it's a good place. You need to pay a few hundred Malaysian Ringgit as a deposit upon check-in, but if you don't have it, other currencies are also accepted!
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Garfieldtang
Executive Room 2 Single bed
Stayed in Jun 2025
Solo traveler
52 review
10/10
Outstanding
Posted on Jul 28, 2025
A clean, comfortable room. Spacious bathroom equipped with hairdryer and toiletries. Security guards were friendly and helpful. 7-11 convenient store and pharmacy just next to the hotel. Strategic location along Macalister Road, which accessible to Northam Beach, New Lane, Komtar and First Avenue Mall. Plus point is famous, delicious chicken rice shop besides the hotel. Highly recommended for travellers to Georgetown.
Soo Lee Lo
Standard Room 2 Single bed
Stayed in Jun 2025
Other
3 review
10/10
Outstanding
Posted on Jul 11, 2025
This hotel is very easy for me go to hospital Loh Guan Lye to follow up my health treatment 👍and the breakfast is good 👍one thing bad is my room in 2nd floor is too much noise for me to rest😮💨😮💨
The 1st floor room is suitable for me like the photo i upload 🙏
Anonymous User
Executive Room 2 Single bed
Stayed in Dec 2025
Family
1 review
6.5/10
Posted on Jan 5, 2026
when check in staff is unfriendly, need to wait too long but no people that time…….and so slow working …..bad attitude…..
Guest User
Executive Room 1 King Bed
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 14, 2025
Nice Hotel and staff friendly. Everything was good
Mugdho
Executive Room 2 Single bed
Stayed in Nov 2025
Business traveler
2 review
7.0/10
Posted on Dec 29, 2025
Overall experience was average.Room was clean,didn't take breakfast,so don't know about breakfast.But overall it can considered average.
Loueyy
Executive Room 1 King Bed
Stayed in May 2025
Family
23 review
10/10
Outstanding
Posted on Sep 6, 2025
Everything is good....but since this hotel location is good its high demand so if you plan to stay quite long, just booking the room as you planning otherwise you can't get you room again.
Guest User
Deluxe Triple Room
Stayed in Nov 2025
Family
27 review
9.5/10
Amazing
Posted on Dec 8, 2025
They can give face towel. Hand wash soap and one tissue box to improve the service.
The receptionist and staff are highly helpful.
Guest User
Executive Room 2 Single bed
Stayed in Dec 2025
Family
3 review
9.5/10
Amazing
Posted on Jan 26, 2026
the location very strategic and the service that provided very good
Guest User
Deluxe Super King Room
Stayed in Aug 2025
Family
1 review
9.0/10
Great
Posted on Sep 14, 2025
Location, location, location.. Just across Loh Guan Ye Hospital, they got 7-11 and Wellings (one of the cheapest place to buy most of your medical supplies) at the left side of the hotel, at the right side? chicken and pork rice restaurant that should be in Michelin Guide because its damn good. A must try for breakfast in the morning. As Penang is not big this place is still max 30 minutes from all major hospitals in Penang. You walk a bit, you find Macalister Rd. One of the most famous road to eat.. Eat.. And eat.. Lots of great hawker stall and resto.
Okay now the room. Room is big by any standard. Service is okay, a bit dated but well maintained. TV is new as it is a Google TV, wifi is intermittent unfortunately.. But aircon is Daikin so you're sure its damn cold..
All in all one of the best place to stay in Penang
Nerissa alviana
Executive Room 1 King Bed
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 3, 2025
If you visit penang for medical purpose this is the place. The location is right accross the Loh Guan Lye Hospital. And a lot of food places. Room is very spacious. I booked standard and executive room. It’s kinda looks old building but well maintained and clean
Guest User
Standard Room 1 King bed
Stayed in Oct 2025
Couple
7 review
8.0/10
Very good
Posted on Nov 28, 2025
Clean spacious room. If can provide a water dispenser will be excellent
Anonymous User
Standard Room 2 Single bed
Stayed in Dec 2025
Family
10 review
10/10
Outstanding
Posted on Jan 30, 2026
Good trip, convenient for medical check up. Good location
Guest User
Executive Room 2 Single bed
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 29, 2025
Overall, big and clean room, good location and friendly staff.