Ramada by Wyndham Jacksons Point

The staff was very good. My only problem was: with so vacant rooms, why did we get "up-graded" to a room that was on the second level at the end of the building which was a very long distance from the main building? Using the main buildings' facilities ie: pool, hot tub, etc. was very inconvenient from where our room was located (it's a very big resort).

One thousand percent different from photos. The gentleman was great but the lady at the desk was rude. Super dated. Not at all like photos.

Staff was a little underwhelmed, the receptionist gave me attitude for no reason. Than apologized At first got a room full of spider and dirty washrooms.

Dirty room. Horribly loud neighbours. Bad stay. Only saving grace were the staff. Although only two out of three staff interactions were good.

Sorry to say very disappointed receptions staff and restaurant staff rude, attitude not answer my questions terrible service, rushing on us, cockroaches in room plus ants, of course pool in maintenance I have pictures of both. I am travelling for work and business often so I’ve been in hotels a lot but this escape which was a family long weekend celebration and my wedding anniversary Horrible memories Never put my foot there again! They were not busy at all so they had time to welcoming us and treat us like humans,but unfortunately NOT! Not recommended!

Room was comfortable and clean; pool and hot tub were very nice, clean and set at a comfortable temperature. The included breakfast was a nice touch. Overall value was great.

Jenna at the check in counter was kind to check us in earlier because we booked a couple massage at the spa for 4pm. Our room was spacious and clean.