The facilities seemed a bit dated, but it was clear they were well-maintained overall. The tatami room was spacious and lovely, and all the staff at the front desk were incredibly friendly. There were two types of hot springs: an indoor sauna and an outdoor one. While the facilities were on the smaller side, there were no other guests when I used them, so my sister and I could comfortably enjoy the onsen by ourselves. Although we don't have a dog, it seemed like there were various amenities for pet owners. It takes about 12 minutes to walk to Gero Station. Since it was snowing heavily and we had luggage, we wanted to use the shuttle service, but unfortunately, there was no driver available. However, they kindly hailed a taxi for us, so we were able to get to the station comfortably. The room had yukata and various other amenities. Right next to the accommodation, there were Gero Pudding, butter sandwiches, and several souvenir and trinket shops. A Lawson convenience store was also conveniently located within a 5-minute walk. Oh, but the noise from upstairs? The soundproofing wasn't great, and the whole room vibrated when people walked above us, haha! Aside from that one point, everything else was absolutely fantastic.
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