Heirloom Hotels - the Librarian

天氣那麼冷，入住洗澡都是冷水，房間WiFi密碼也沒有，空調製熱也不給力

The room is spacious and equipped with TV and Dolce Gusto machine. The bed was large and pleasant. Plenty of towels and spacious bathroom, but the rubber shower is not really clean. Terrace was dirty and cigarette butts were in a corner.

If you look at most of the good reviews on Google, it's strange that so many praise the staff - in a hotel that doesn't have one! And the reviews sound so similar. You wonder if these are bought reviews, because once you've been there everything turns out differently: We stayed at The Librarian for one night. On the booking website, someone asked if breakfast was included, and the answer was yes and it was included. That's why we booked. We arrived at 9 p.m., the hallway was full of laundry bags. The motion detector in the otherwise dark corridor only works from bottom to top. To go out, it only turns on when you have already groped your way down the narrow stairs. The idea of ​​trying a hotel without staff is nice. But when the first impression is this: the walls are scuffed and the hallway is full of dirty laundry, dark and everything is anonymous, what is clearly missing is the person. In addition, the shock when entering the room: there is a bed with oversized pillows, that's all ok, who needs it. Otherwise: no chair, table or armchair, just two small hooks for hanging a small towel. The room has extremely little space. There is a shower and toilet, each with a sliding door, when one is used the other part slides shut. It is not possible to use both when occupied by two people. The motion detectors in the shower or toilet go out after 5 seconds. This gives a nice light-on-and-off flicker, especially when one needs to go to the bathroom at night…. The plaster is flaking off everywhere, the seals are moldy or torn off, and there are disgusting deposits around the ventilation system. This looks really completely different from the photos on the website. And now for breakfast: in the morning we asked via WhatsApp where we would find the breakfast room. They said the hotel didn't offer one. After a short back and forth, the person responsible said that he should probably have the comment deleted on booking. Yes, that would be a really good idea! She is still there. Financial compensation for the lack of breakfast was refused. Our recommendation after this experience: stay away from this hotel! It's not worth the money! And sometimes good service needs people.