Hotels near Naxos Frutta, Giardini Naxos

Excellent location along the sea of Naxos Gardens ; excellent cleaning ; staff courtesy , excellent breakfast .

We were in this structure two weeks in late August with my family for summer holidays. I was immediately affected by the quality of the structure, which, despite being in a maritime context, is new, fully efficient in everything that is present in the room that proves to be functional. The staff is extremely kind, always with a smile (non-banal aspect that is not so frequently found) and always ready to give advice or support in small organizational issues clearly resulting from the lack of We know the place. Only, summer holidays are an important moment of the year to load batteries and distribute with energy. The structure that hosts a family, as I see it, can be an important trampoline to start and continue with the right foot during the rest period and certainly this structure, of those I visited in the years, The costs are absolutely competitive, considering ourselves to the Naxos Gardens in Sicilia, a place of extraordinary beauty. We really wish you a congratulation, we hope we can come back soon!

Sadly, excluding a wonderful lady behind reception & a lovely cleaner, this hotel at best is a 2 star hotel. Our experience has just been horrific, and I feel it only fair to share our true honest happenings. We arrived and were upgraded to a larger room. Greatly appreciated. We asked for directions to the pool, which may I point out is NOT part of the hotel, it’s a lido on the beach only reachable by a 15/20 minute shuttle bus. So the advertising of this hotel having a pool onsite is very far from the truth. I filtered swimming pool & free cancellation & there is NO swimming pool. So please do not expect one. The hotel room was warn out & needed some tlc. The curtain rail fell and landed on my head on the first afternoon, and was left on the floor for our entire stay. No attempt to fix it for us. The shower cubicle doors would not open or close easily. In fact I’d shower with them open and put towels all over the floor so I didn’t create a huge mess. Sadly on our third day in the hotel, my partner showered & the cubicle door shattered all over him. Glass absolutely everywhere. In his feet on his legs and he was bleeding too. He has scratches left on his legs and glass was still in his feet. The cleaner in shock rushed in, and a gave my partner flip flops as you could barely see any floor without shattered glass. Between the cleaner and a staff member, they cleaned the mess as if it had never happened. And we were expected to continue our day. A lady behind reception offered us a small room which we declined, as worryingly it felt also in need of some help. We continued our stay, as Taormina is full right now and left the hotel today at 12pm. Our departure was nothing short of horrifying, we arrived at reception greeted by the grandson of the owner rudely & aggressively pointing at us, surrounding us by three further Italian men, we have been told are police to ensure we pay for our damages. We did immediately as felt somewhat threatened & forced, and it wasn’t until the police heard the whole story, that they agreed this was unacceptable behaviour from the hotel & an extremely aggressive way to treat two individuals. They apologised repeatedly but we had paid the hotel & were left without any choice. The police did all they could and eventually got us a 50% refund in the damages cost. Sadly it hasn’t actually been refunded.

We last stayed here 4 years ago for one night before our flight home the following day. We decided to do the same again this year and our stay was once again very good. Our room was overlooking the courtyard which was absolutely fine. It was spacious with a really nice bathroom and comfortable bed. The key card entry system to get into the room once again foxed us for a few minutes. We visited the roof top bar for a drink after eating out and were surprised at how quiet it was, I guess the hospitality industry is still suffering to some extent. This really is a fabulous spot and we very much enjoyed our drink. We payed extra for our breakfast to enjoy the view of Etna, which undoubtable is lovely. The last time we stayed we were offered table service and a great selection of hot food this time it was a self service buffet, there was a good choice and some hot options, however a little pricy. You clearly are paying extra for the view. All in all, we really enjoyed our stay and would highly recommend. When we are next in Sicily we will definitely return.