We stayed here one night out of three and moved to another hotel.
Neighborhood: It's fairly close to the port—a 10-minute walk with suitcases—but it's a very noisy, active area, with some questionable cafes and hotels. If you're looking for a fun night out, it's a great choice within walking distance. If you're looking for a chilled-out, tranquil atmosphere and a luxury atmosphere, I recommend the western part.
Room: The grounds seem well-maintained and okay. There's a patio. The room is tired, with white walls that aren't white anymore. The furniture consists of a bed, a wardrobe, and one nightstand. There's no safe, refrigerator, glasses, or kettle. There's a water dispenser at the reception desk. The soundproofing in the room is very good—we woke up early in the morning to the staff cleaning the grounds and their loud conversations, and before that, we woke up earlier to the singing of a mosque, apparently very close by. The towels are on their last legs and need to be replaced. And by the way – no blanket! Just a sheet. So we woke up at night to turn the air conditioner on – it was too hot without it, but too cold with it, blowing on the bed. There was also an umbrella in the room, which was nice.
Housing: there wasn't any for the entire three days (we left our suitcase there and came back). Even the ashtray on the patio hadn't been cleaned since the first day. I mentioned the towels above – they need replacing urgently; they're all threadbare. The bathroom, by the way, is beautiful and relatively clean, considering the overall cleaning situation in Bali.
The staff is friendly, and the guy at reception was very nice. The hotel has its own area on the beach, free for guests.
Overall, I definitely wouldn't return here even for a big discount, but I had my own expectations for my stay in Gili, plus we'll be significantly less comfortable. Perhaps someone will like the hotel for its location, price, or for those who are very light sleepers and aren't squeamish :)
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