Aloft Glendale at Westgate

Stay was great. Very close to Westgate Entertainment District (5 mins walk). Room was very clean an very modern. Will continue to stay with ALoft in the future.

Really had a tough check-in experience along with the five people in line with me while the person working the front desk was on the phone with their supervisor who was trying to manage the fact that the site was overbooked. One gentleman could not access his room, I could not check in due to rooms being moved and others just waited. Overall it was a poor experience and the condition of the rooms, that I assume are newly built, are already showing wear and tear. Additionally one of the two beds looked soiled. I was too tired to address it and opted for the cleaner of the two beds. I will not be staying here again.

Attractive and modern exterior, functional room with coffee machine. Staff were very nice but we had many issues with the room. 1st day the toilet wasn't flushing properly, 2nd day the shower backed up due to hair build-up in the under-floor drain, 3rd day our very noisy AC unit started squealing loudly and crapped out. We had to pack everything up and change rooms. You would think a room upgrade would be in order after this many issues in this practically empty hotel but we did not get one. The location is super handy but I would not stay here again.

Our stay was great. The bed was a little too hard for me but the room was clean and lovely.

The room wasn't cleaned well. The previous persons hair was still all over the bathroom floor. They didn't come in to tidy the room or provide clean towels.

The staff (with one expectation) were rude and treated us as if we an inconvenience. Our room did not get serviced and when I asked for coffee and towels for our room, you would have thought I was asking the man to build me a new room. While it was convenient to stay there for game, we will not be staying there in the future. I would rather pay more for a different hotel, than to be treated so poorly.

The hotel was fine appearance wise, but I disliked the paid parking and the paid breakfast. The shower heads in the showers were also very cheap and did not really feel good (way too much pressure). It is in a good location though with plenty of places near it to go eat or have fun.

It’s conveniently located near the Desert Diamond Arena and the Westgate Entertainment Center. Though, it’s $15 per night to pay for parking.

The guy at the front desk was, well, meh. Quite dry and while not rude, definitely not friendly; he was basically just doing the minimum. I was driving a Tesla and there are two great complimentary chargers out front but one was blocked by a non-EV car that apparently belonged to an employee. While this is a First-World Problem, c'mon. There are a ton of other spaces for everyone to park and allow EV's to charge overnight. Front desk didn't seem to care about this. I had never stayed in an ALoft hotel and wasn't sure what to expect. The room has a curtain separating the bathroom from the area where the beds are. So if you're going with friends who may slap you with a wet towel like in a high school locker room you may want to stay in a place that actually has a door in order to go in the bathroom. I thought this part was a little funky. Now the toilet IS in fact separate in a little nook and does have a pocket door. But if you're in the shower and the other person in the room is not your intimate partner (like your brother or your little nephew or next-door neighbor or your kid's English teacher) they can definitely sneak a peek when you're in the shower. But if you live the free lifestyle then by all means, tempt away.