Name: Amaris Hotel Gorontalo
Address: Jl. Sultan Botutihe No.37, Ipilo, Kec. Kota Tim., Kota, Gorontalo City, 96114, Indonesia, Jl. Sultan Botutihe No.37, Ipilo, Kec. Kota Tim., Kota, Overseas, Indonesia
Rating: 4

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Very centrally location and opposite the Gorontalo Mall. Highly recommended

Bersih kamarnya, pelayanannya baik, next bakal nginep di sini lagi sih

The room is clean, the service is good, I will stay here again next time.

Okeee bangettt eplayanannya ramahh poolll. Lokasi juga pas di tengah kota jadi hampang mo ke mana2

OK, the service is really friendly, really. The location is also right in the middle of the city so it's easy to go everywhere

Pelayanan hotel bagus. Breakfast cukup lumayan. Lokasi nya bagus

Hotel service is good. Breakfast is quite decent. The location is good

Hotel di pusat kota sehingga dekat ke mana mana baik.ke pusat perbelanjaan maupun pusat kuliner, resepsionis yang ramah dan selalu siap membantu, kamar minimalis namun bersih

The hotel is in the city center so it is close to everywhere, both to shopping centers and culinary centers, the receptionist is friendly and always ready to help, the rooms are minimalist but clean

Restaurant

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

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I've stayed here for 5D4N on 23 to 27 Nov. Overall, its unpleasant experience during my stay. My goal is that management able to do conduct some improvement based on my review here, since Amaris name still under Santika big group  First is that the water smells very bad like sewage water, and the color is brown on the toilette. I thought is only for the flush toilette water, but it is also for the shower and on the wastafel. I don't know it is the water filtration system on the hotel not working properly or all the water of this area is a brackish water. But when I visited nearest mall, they have fresh water and not smell at all. With that bad water, I was forced to brush my teeth with drinking mineral water bottle. Please fix your water’s quality  The Housekeeping team is also very un-professional here. My room is not cleaned up yet when I return back to the hotel at 3.30 pm, even I’ve already ask to the receptionist in morning when I left the hotel for my diving activities (fyi that room hanging sign “do not disturb, clean up” is not provided in my room). And it is not only happen once or twice, I remember my whole stay here that I must ask request repeatedly to clean up my room at the afternoon when back from diving. While every morning I stated clearly that I need my room to be cleaned up before 2 p.m. It was so frustrating that they can’t accommodate simple request like that. As a diver, after my diving activity I required to take a shower immediately when arrived at the hotel, cleaning up myself, my diving computer and camera must be soaked into fresh water to prevent corrosion. Then I must wait again around 20 minutes when realized that the hotel didn’t made up my room when arrived back. Geezz…   Due to pandemic situation, the hotel’s staff already informed me that restaurant is closed for breakfast, and breakfast will deliver to each room every morning. Earliest delivery can be provided at 6.00 a.m., so I ask to be delivered at 6.30 a.m. each morning to my room. And guess what, it always late to 6.50 or even 7 am, while I must leave the hotel and go for diving at 7 sharp. I must called reception repeatedly every morning to ask my breakfast not to be late, bit it came always late. And the worst of all, that on my last day stay here, it happen that restaurant is re-opening for breakfast. I didn’t get any information at all and when waited till 7.30 I called reception and they just informer me. What a shame.   i know its a budget hotel class, but those 3 complaints are very basic requirement of every accommodation; water, housekeeping and meals. If the hotel failed to provide that, what do you offers then?   To be fair also, the pros about this hotel is strategic location, and I was helped by their accounting team, I made mistake when book this hotel via online booking app. It should be 23-27 Nov, but I mistakenly booked for 22-26 Nov. They solved it well without any penalty fees, Special thanks to accounting team.

I stayed 6 nights and enjoyed the excellent service. The staff were very kind and helpful. The hotel was well situated and my room was quite comfortable. The breakfast was quite varied and very different kind of foods. I enjoyed very much the Indonesian soup with a variety of ingredients that one could add. Very tasty.

in the center of gorontalo city. 30 mnt to the airport. Like other hotels in general. Bathroom std. Shower hot and cold wter. Small. clean room. ac indor. Glass. TV. Storage Box. Cheaper book through TA application. Dri on walkin. 2 minutes to Gorontalo mall. 2 minutes to pia saronde shop. There are many food stalls around the hotel. Beside the hotel there is an 24-hour indomare. Menu brkfst std. 5 variations of menu. Clean hotel. Friendly staff. Lobby seems small.

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Discover 11 Amaris Hotel Gorontalo reviews, rated 4 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Amaris Hotel Gorontalo Reviews: 11 Verified Reviews Latest 2024 | Trip.com

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