edit x seven FUJI GOTEMBA

The view of Mount Fuji from the front is truly magnificent and stunning. However, on the day I stayed, it was cloudy, so I could only see a small part of it. If the weather were good, the view would be absolutely incredible. It feels more like a guesthouse than a hotel. There's even a sauna in the room.

Our family of four had a wonderful vacation. The hotel exceeded our expectations in every way. Pros: * **Spacious Room:** The family room we booked was ample, even with all our luggage open, it didn't feel cramped. The wet/dry separation in the bathroom was also excellent. * **Great Location:** Very convenient for getting to major attractions. There's also a convenient supermarket nearby. * **Extensive Breakfast:** Self check-in & check-out, QR code/password instead of a room card.

There are many restaurants near the hotel, which is very convenient. We could also buy our favorite food from the supermarket and enjoy it back at the hotel, all while admiring the beautiful view of Mount Fuji, which was a unique experience. The only downside was that there was no room cleaning service for consecutive stays.

There's no phone in the room to contact the hotel, and the hotel's main line was unreachable despite numerous calls. They were also very inflexible; I was charged 5000 JPY just for inquiring about a 30-minute late check-out. I think the biggest issue is the complete lack of communication options from the room, and even Trip.com couldn't get a hold of them! For a hotel nowadays, their communication and flexibility are incredibly outdated and poor 👎🏻. To be fair, the Mount Fuji view from the hotel is indeed beautiful, but this whole experience left me very disappointed.

The hotel's location is great, relatively close to the bus stop and the outlet mall, and a taxi ride doesn't cost much. The hotel has a more American feel to it. The balcony is huge, and the room is quite spacious, plus it has a bathtub where you can relax with a nice soak. The balcony faces Mount Fuji directly. When I checked in in the afternoon, clouds were covering it, so I couldn't see it, but in the morning, with the sun out, the view was incredibly clear, making it feel very close. The hotel's breakfast also has an American style. Check-in and check-out are super convenient with QR codes, and they're very helpful with calling taxis! There are also hot spring spots nearby that offer discount coupons! I booked a double room, but there were actually four beds, enough for six people. I later checked the prices on Trip.com, and even for four people, it wasn't much more expensive, so this room type is a great deal for large families!