ProfilHotels Opera

Location: The hotel is situated in a prime location, conveniently positioned in the city center and very close to the train station, making it ideal for travelers relying on public transport.(based on 22 reviews)

We arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu board was still at the entrance door to the restaurant. We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday. The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests. In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg. Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it.

The location could not be more central in the heart of Gothenburg. The hotel is a stone's throw from both the train and bus stations and walking distance from tons of restaurants and shops. The service is impeccable and the cleanliness exemplary - high gloss is the word!. I am not a pet owner but this little detail will warm the cockles of any dog owner's heart - the doggo welcome corner by the lifts across the aisle from the reception, with a bit of water and some dry nosh. (see picture). Great experience. A heart-felt recommendation for the hotel ,and a rave review for the breakfast!!!