Hotels near CRETA CAMPING, Gouves

What can I say, from the moment we arrived we felt like family members, the staff treated us so well. The room was absolutely stunning, with spectacular sea views. The food was amazing in all restaurants. Our favourites were the Pan Asian, Meditteranean, Fish restaurant and the Brunch. The staff were always so lovely in all of the restaurants, especially the Brunch. The staff absolutely make this hotel, always helpful, always friendly, always smiling and always go the extra mile to help with any request. We have to say a huge thank you to Anna in guest relations, who was always there to help, gave us advice on places to see when we rented a car and made our holiday extra special. We are so grateful. Thank you, Anna x Thank you also to Rula, who always made sure our room was spotlessly clean. We have stayed in all three premium Mitsis Hotels and this hotel is as good, if not better. We highly recommend Mitsis Royal Mare and cannot wait to come back! Thank you. Love Melanie & Martin xx

Hotel is located in an excellent position for the 2 villages, just inside Koutouloufari and straight into Piskopiano where there are plenty places to eat of good quality including shops for provisions, not all were open as just at start of season. Hotel offers free mini bus from top of stairs into Hersonissos resort, 3 times a day. Arrival – booked with Jet 2, dropped off at top of stairs, next to restaurant (this is where you will eat your evening meal if booked half board), leave luggage here, hotel will take it to your room, by van. One of 2 ways down to reception, yes very steep, some rooms located either side of steps, limited privacy, can be noisy, overlooked by restaurant, late/dearly arrivals/departures, general footfall. Parking opposite hotel, or on road, or at bottom of hotel, if parking inside hotel, some cars stalled when coming up bank, be aware if using this to leave hotel if on foot, there are some steps. Pay up front for safety deposit located in room 2 Euros a day, and room tax 7 Euros per room a day ( personally do not think the hotel warrants 4 star rating, also effects tax price). Others have already commented on rating being too high. Staff are pleasant. Room Cleaned every day very basic clean, bedding towels changed every second day. Rooms spread out in blocks, if you get one near the top of road, you don’t have to deal with steep decline unless using bar/reception (which has library to leave/take books, rep’s board and information books, Jet2 rep did visit), pool, or looking at small church next to pool. Rooms are noisy, can hear neighbours, be aware of this, already mentioned. Food Breakfast all buffet, not best quality food, plenty of choice, including fresh fruit, not fresh juice, served next to bar. Evening meal choose from Al-la carte menu same as offered to passing customers, service slow even when restaurant is empty, you get starter, main course and dessert, not a large amount of choice, fine for 7 days, but any longer could be a bit repetitive, it is good value if upgrading to half board from self catering. Did not buy drink at bar, restaurant prices not too bad. While it was term time for schools, there were still more school age children of different nationalities at hotel, another thing to be mindful of if trying to get away when the children are supposed to be back at school. Issues Noise from other guests, included damage to rooms, hotel and private property in and around hotel. Hotel said was one off, but happened again on second week, and they were not British. While there were apologies from staff, they acknowledged that there were several complaints, already made, what we would call ant-social behaviour in the UK. Jumping in pool, in middle of night leaving a mess, damage, drunken behaviour, noise, loud music, throwing rubbish around, gathering around one room to party, kicking footballs around, encroaching on other people’s balconies, but they were allowed to stay. The second incident

WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K

The sea view outside the window is first-class, facing the historic site. Although it is facing the street, the sound insulation effect of the door and windows is very good. Free parking lot is rare. It is about 500 meters away from the hotel. The linen in the room is relatively old. European hotels basically do not provide toothbrushes

The location is very good, just next to the archaeological museum, you can stay in the museum after visiting the museum, and you can go to the Knossos site by bus at the door. The room is quite big and there is a kettle for hot water.

Booked for two nights either end of our Cretan road trip Great location for airport buses and for heraklion nightlife Standard room set up Okay buffet breakfast Friendly staff Let us leave our bags after check out until late evening when we headed to airport Second booking which we did the day before we arrived was more $$ due to only a triple room being available .When we checked in they tried to put is a double ,we said we've paid for triple .When we went to the room it was the exact room from the week before so that peeved us a bit .Shame really

I don’t know who gives hotels in Greece their star ratings, maybe themselves? This hotel is definitely not 4 star! I would give it a 2 at best! It looks nothing like the pictures, it is old and just ugly. The lobby looks like a backpackers lodge, it smells of cigarettes even! The rooms are just old and disgusting. The toilet doesn’t have enough lights and the drain in the shower doesn’t even work properly! How can this be a 4 star hotel honestly??? Will never be coming back!