We have selected NG Phaselis following some friends’ recommendation and spend last week there, on a family vacation. In the following lines I will briefly share my experience: Location: The hotel has a unique , stunning view. Fantastic mountain on the back, sea in front. In a word, amazing. Hotel overall aspect: Very impressive, well done! Nice combination of stone, wood and iron, modern, cozy, all ingredients are there :). Facilities: We used the tennis court, SPA (pool) and Games Centre. The SPA area is unique. Huge Turkish bath, Hamam, Finnish SPA, nice pool, a small bar for fresh juices, coffee….amazing. Tennis court, fairly maintained (ground could be cleaner), but with access to water and , as said, fair for a pair of amateurs like us , we have enjoyed it 6 times :). Game center: basic, but it is there :). A small suggestion, as I noticed you like details :) - the equipment is hosted in the Fitness area, which is in the opposite site of the tennis court. Even if I am a keen achiever of 15k steps per day, I would still prefer it to be closer, like at the reception :). The other facilities we din not use, so I cannot give feedback. Reception/:Welcoming and farewell area: Very nice, also. Super nice personnel, helpful, proactive, nice welcoming buffet with sweets and Prosecco :). Well done! Food and drinks: We ate and spent lots of time at Nautilus, Main Restaurant, Enjoy, Beach Restaurant. Nautilus serves for the purpose. You are hungry, you eat there, you are fine. A bit of a view, so, as said, serves for the purpose. Thank you guys for the service! Main restaurant: stunning omelette done by a nice lady! Very good food, in general,. We have enjoyed all breakfasts and dinners and one lunch there. Keep doing the right thing! Beach restaurant-ok-ish…. but they are also overwhelmed by huge traffic in the afternoon. I would say it is ok, but can be improved. And I hope you will revive that back area, including the rusty logo on the back :). Enjoy Patisserie: here we spent a lot of time. And , with small “situations”, we can say it was one of our favorite place to spend time. Special thanks to the Kurdish guy, whose name, I am afraid I forgot, because I am worse with names:). Excellent, thanks! Pool area: super ok! Nice and prompt personnel, adequate pool food , a**osphere, Room: ok, as design and space management. But VERY POOR insulation. And it becomes annoying, at some point to hear showers and hole talks of neighbors. Last, but not least, quite POOR room service. Clean-yes. But no order making, probably from the internal policies. In Asia, they pack your pijama, as comparison :). Forgetting bringing clean coffee cups, Not supplying coffee. Forgetting to take some empty bottles. So, poor. Other considerations: Whatsapp Personal Assistance Service-thanks Nezir and Emre! Very prompt and problem-solving guys. In general,very nice personnel, good job HR! :) Airport “Skip the line” service- outstanding! Overall, ver