Hotel Fonzari

Generally to all considering this hotel - try to avoid. It's not worth the money, try any other hotel in the area. 1. Check-in / check-out - reception was good and smooth. 2. Parking service - very helpful, thank you very much! 3. The location is good: the city center. That's it for the good part, now the bad part. 1. Rooms are old and outdated. Beds are old, sofa was old, everything is 2000. Got no issues with the old style hotel but, some furniture is simply broken or extremely used. In my room there was a boiler installed in the closet. Was generating heat and noise. The bed frame was broken... Was twice fixing it myself, last time I gave up. Lots of drilled tiles, glue and cracks all over the bathroom. Like someone was doing repairs (which is understandable, and appreciated) but did not try to make it look nice after repair was done. 2. Last night before departure some strange insect appeared in the room. Felt like a radioactive cockroach from fallout or cockamouse from how I met your mother. It went back to the ventilation so I had to sleep with the lights on. I am not joking - it was huge, not a small bug. 3. The pool was closed. Yup. That's it. The hotel that has a pool has closed the pool because it's not ready for the season yet. No notice on the website or at any booking services. Talked at the reception, they advised me to write an official complaint... Did that - 3 weeks of silence. That brings me to the conclusion that hotel staff do not care about their reputation - they care only about income. If so one more reason to stay away. 4. Breakfast was so so. One morning we decided to have breakfast at the restaurant nearby :) Overall, guys seriously pick another hotel in the area. Do not bother with this one, there should be better options from the owners that care about their hotel, customers and reputation. This one does not, which is sad because it feels like the hotel was great 20 years ago.

They were very nice as we got a bigger room than we ordered. Very nice gift in the room (panettone, champagne). Unfrtunately this hotel is a little bit old and poor quality for everything, everywhere... The room is old quality, so basic hotel... 3 star hotel rather than 4. The bar and restaurant were closed during this Chris**as period. Breakfast was of excellent quality and generous. Once we kept him for a few nights but he was not our favourite...

The location is superb, the view was gorgeous from the room and even better from the pool. The room was clean and comfortable. Breakfast is also nice and plenty of variety. Overall a remodel would do magic, but we were happy.

Very poor quality hotel for everything. I had to stay there for one night since my house in Grado had some issues with the heating. We are a family of 5 and requested to stay in one room and they refused it, so we had to take 2 rooms and me and my wife had to stay in separate rooms. The rooms are small, cold and full of very ancient and broken staff, including the heating system (we had less than 20 degrees in the room). Blankets are from the ‘80s, carpet is dirty. Breakfast is of lower quality than a 2 stars hotel everywhere else. Very bad experience overall (except for the kids who enjoyed staying in one bed in 3 for warming each other). We complained and the reply was even worse. Not to recommend.