Plaza de Gamboa, s/n esquina, C. Escudo del Carmen, Granada, Andalusia, 18009, SpainView hotel details
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Guest Reviews of Sercotel Palacio de Los Gamboa
9.1/10
Great
117 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.8
Service9.0
Cleanliness9.3
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All reviews(117)
Positive reviews(114)
Reviews with photos/video(37)
Awesome stay(23)
Delicious breakfast(17)
Located downtown(15)
Convenient location(11)
Easy to get around(9)
Large rooms(8)
Average sound insulation(8)
Great value for money(8)
Negative reviews(3)
Marco
Classic Twin
Stayed in Jul 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on Oct 17, 2026
Been here twice and its very good hotel and nice staff. Clean and very well located.
CarrierSherry
Classic Twin
Stayed in Apr 2026
Solo traveler
31 reviews
10/10
Outstanding
Posted on May 3, 2026
Fantastic location and great value for money. The hotel's interior design is beautiful, and the rooftop terrace is an absolute gem, offering amazing skyline views of Granada's main attractions. Highly recommended! I'd definitely stay here again on my next visit. It's less than 100 meters from City Hall, making it super convenient for all the Holy Cross festivities!
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6/8
Guest User
Classic Twin
Stayed in Aug 2026
Family
2 reviews
10/10
Outstanding
Posted on Sep 21, 2026
A wonderful hotel with so much character and beautiful Arabic-inspired details — it really feels like Granada. Excellent location, spotlessly clean, and all the staff were incredibly friendly and helpful.
A special thank you for arranging my sister’s birthday surprise so beautifully, including the lovely fruit and birthday card from the hotel. It made her birthday extra special. We had a fantastic stay and would definitely come back!
Anonymous User
Superior Twin
Stayed in Jan 2026
Family
11 reviews
9.7/10
Amazing
Posted on Mar 18, 2026
This hotel in Granada is truly charming and rustic. Tucked away in a narrow alley, walking on the cobblestone streets felt like stepping back into medieval Spain. The chandeliers in the lobby, the antique cabinets, and the paintings on the walls all whispered tales of times gone by. The hotel's ambiance gave us a taste of old-world European elegance. The room size was perfectly adequate; we could easily open two suitcases. The small balcony with its floor-to-ceiling window allowed the sunlight to stream in, and the white curtains gently swayed in the breeze, adding a touch of sophistication. Although the bathroom had a bathtub and the facilities felt a bit dated, experiencing such a distinctly European hotel made these minor imperfections fade into the background. Being close to the street, there could be some noise, but earplugs easily solved that. The only thing I found a bit unusual was that the duvet insert was placed between two sheets. I heard many hotels in Europe do this; I even encountered this bedding style in a 5-star hotel in Barcelona. Despite these small quirks, I still fondly remember this historic hotel.
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NeNeLLL23467
Classic Twin
Stayed in Jan 2026
Family
3 reviews
7.5/10
Posted on Feb 19, 2026
The hotel's location is excellent; you can walk everywhere. However, the drive in involves a very narrow road. Parking is available at the hotel, but the soundproofing is terrible – you can clearly hear both the street and the next room.
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Guest User
Classic Twin
Stayed in Jul 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Aug 19, 2026
A very good hotel. The room was clean and tidy, and the space was quite large for European standards. The building has a very distinctive Granada style, and it offers great value for money. The front desk staff were very enthusiastic and helpful. The location is excellent, within walking distance to the Alhambra and Albaicín quarter, with plenty of restaurants, shops, and supermarkets nearby, making it very convenient.
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Guest User
Classic Twin
Stayed in Jun 2026
Family
6 reviews
10/10
Outstanding
Posted on Sep 7, 2026
The hotel's location is fantastic. The room was spacious with AC and uniquely decorated. Breakfast was also very generous. Highly recommended!
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Mengmengren
Classic Twin
Stayed in Nov 2025
Family
39 reviews
5.7/10
Posted on Dec 25, 2025
The hotel was quite clean, but the soundproofing was terrible. I could hear everything: people talking outside, chairs being moved in other rooms, and even the staff cleaning with the vacuum. Unless you're absolutely exhausted, it's really hard to sleep through the noise. Also, I noticed tea bags and toothbrushes on the housekeeping cart before check-out, but they weren't in my room. It took several calls to the front desk before anyone finally picked up.
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Alis L
Classic Twin
Stayed in Mar 2026
Family
3 reviews
9.5/10
Amazing
Posted on May 4, 2026
Very good hotel, good location, quiet, clean, good breakfast. Walking distance to the main attractions,
Dr Muhib
Superior Double
Stayed in Apr 2026
Couple
7 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Truly an Amazing place to stay, Extremely convenient to walk around.
安娜堡的ojibsan
Superior Twin
Stayed in Jan 2026
Couple
58 reviews
8.5/10
Very good
Posted on Feb 13, 2026
This hotel has a lot of history and I really enjoyed my stay. Location is excellent—very close to the C50 and C52 lines, and within easy walking distance to restaurants. It’s right next to the Palace of Seville and not far from the Seville Cathedral either.
The breakfast was good, and overall I was quite satisfied with my stay.
My only small issue was that the towels looked and felt quite old and worn out. They seemed a bit unclean and could really do with being replaced.
Guest User
Basic Room
Stayed in Oct 2025
Traveling with friends
8 reviews
9.5/10
Amazing
Posted on Nov 26, 2025
A lovely hotel close to the city center and the main attractions. It was super clean and the reception staff was helpful.