Melia Granada

It’s nice hotel , located in central area , easy to access to most of the tourist area

Very new and clean hotel.

Our reservation was for one night only because we have another reservation in another hotel. But for one night stay we have seen enough. They provide only 2 bottles of water (300 ml) for a day !! When we asked for another bottle they refused ! 😅 we’ve never faced something like this before ! We also forgot a phone charger in the room and called the hotel after maybe 6 hours of checkout and they asked us to call them again tomorrow. The next day we were crossing near the hotel and thought to go inside and asked and there was a woman in the reception who was not polite when talked to us !! I mean it is just 80$ charger it’s not a big deal !! If we were not close to the hotel we wouldn’t even bother. but to treat customers like this !! It’s really beyond expected !

If you don’t want to ruin your mood during your trip, don’t stay here. I chose several Meliá hotels during my Spain trip to experience a trusted Spanish brand. But after staying here, I canceled all my other Meliá bookings. The reason was simple — the reception was shockingly rude, especially a staff member named Elda. Everything else about the hotel was fine. The rooms were clean, the lounge was great, and the location was convenient. But the reception completely ruined the experience. Elda never greeted me. She didn’t confirm my booking details or explain anything about the room or hotel services. The first thing she said was that I needed to provide another credit card if I wanted to check in. Only after I asked did she mention it was for a deposit. Afterward, I checked Google reviews and saw that this issue has been mentioned for years, yet nothing has changed. It’s disappointing because all other staff members were kind and professional — except the reception. ⸻ Pros • Modern, newly renovated rooms • Great lounge with nice views, food, and service • Within walking distance of main attractions • Close to the airport bus stop Cons • Rude and unwelcoming reception staff • Poor soundproofing — earplugs recommended at night

Very convenient at Granada’s city center. Room is clean & cozy.

Everything about this was perfect. Hotel was next to a Carrefour too.