Hampton Inn & Suites Dallas-DFW Airport N/Grapevine

Only 10 mins by car from airport. There is free shuttle bus

Good stay overall, wish I got up early to check out the breakfast

It was a nice place to stay. Clean rooms, friendly staff. The breakfast was ok on Saturday but was a lot better on Sunday. The beds were not that comfortable.

The bad review is due to no shuttle. My travel plan was to arrive on Sat, return my rental car, then take the shuttle early to the airport on Sun. I was told the shuttle was not running due to driver illness. No backup driver available in the entire DFW metroplex? And the person at the front desk was so unsure of themself that I didn’t trust the offer of Lyft rides paid for by the hotel. The extra day rental cost nearly as much as the lodging fee.

Bed was awful. I’ve never slept on a bad hotel bed, until our stay here. Hair was left in the shower and on the floor under the skin. Gross!

We atayed 4 nights. Our check in Emmilin(?) was wonderful welcoming which was a nice surprise. Everytime we interacted with a staff they were smiling and helpful. Esmeralda (?) served b’fast hot fresh and offered w a smile. The best I will reserve for David (Shah Ji) a former soldier, retired, who was born and grew up in Karachi, Pakistan, as a normal white haired white person when she spoke to another guest in Urdu, it did not compute for a minute. The next sentences are not biased at all, he’s the most sweetest, happy, content person with a wicked sense of humor. He gave us splendid restaurant advice and rental car return advice. He shuttled me to convention center. Amazing person. He was the highlight of this trip. Coming back to the property … all well, just renovate air conditioners 🙂 a bit (they work though). Since we booked via ******* our Hilton reward was ineligible (this is why don’t use ******* much now), plus due to ******* were given first floor across the gym. Again we were busy with conference so so not mind. In overall, we have had no complaints at all.