NH Graz City

NH Graz City Reviews

NH Graz City

Karmeliterpl. 4a/4b, Graz, Styria, 8010, AustriaView hotel details
NH Graz City
NH Graz CityNH Graz CityNH Graz City
Check available rooms for your travel dates
We Price Match

Guest Reviews of NH Graz City

9.3/10
Great
133 reviews
Verified reviews
Location9.4
Amenities8.8
Service9.3
Cleanliness9.5
Filter by:
Sort by:
All reviews(133)
Positive reviews(33)
Reviews with photos/video(9)
Great location(16)
Clean and tidy(7)
Friendly host(6)
SeWe
Standard Room
Stayed in May 2026
Business traveler
11 reviews
9.5/10
Amazing
Posted on Jul 2, 2026
I had a great stay at the NH Hotel Graz City and would definitely choose it again. The location is excellent, making it equally convenient for business travellers and tourists. I could easily see myself staying here for either another work trip or a city break. The staff were exceptionally friendly, welcoming, and always happy to help, which made the whole experience even more enjoyable. The rooms were very clean, the beds were comfortable, and the air conditioning worked perfectly - something I really appreciated during my stay, especially considering the hot outside temperatures. Overall, it's a reliable, comfortable hotel with great service, and I would happily recommend it to anyone visiting Graz.
Response from Property: Dear Guest,Thank you for your wonderful review and recommendation. We are delighted to hear that you enjoyed our central location, comfortable and clean rooms, and especially the friendly service provided by our team.It is great to know that the air conditioning helped make your stay comfortable during the warm weather. We truly appreciate your kind words and look forward to welcoming you back to NH Hotel Graz City for either business or leisure in the future.Kind regards,Yannah C.Assistant Front Office ManagerNH Graz City
Guest User
Standard Room With View
Stayed in Mar 2026
Solo traveler
50 reviews
8.0/10
Very good
Posted on Apr 11, 2026
The NH hotel chain is in a great location on a hillside in the old town, just a few minutes' walk from the city center square, with many restaurants nearby.
Original textTranslated by Google
Response from Property: Dear Guest,thank you very much for sharing your review and rating your stay as very good. We are pleased to hear that you appreciated our excellent location on the hillside in the old town and the close proximity to the city center and nearby restaurants.We are especially happy to see your high score for cleanliness and positive feedback regarding our service. At the same time, we take note of your remarks on the amenities and will certainly consider this as we continue working on improving the overall guest experience.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Kind regards,Yannah C.Assistant Front Office Manager
Guest User
Standard Room
Stayed in Nov 2025
Family
3 reviews
9.5/10
Amazing
Posted on Jan 6, 2026
The location is perfect. Close to Altstadt and other sightseeing spots. Lots of good restaurants nearby. The staff are nice and helpful. Just that cleanliness can be a bit better. And you have to order room service one day before, otherwise room service will not come.
Response from Property: Dear Guest,Thank you for sharing your feedback and for highlighting our convenient location and the many nearby attractions and dining options. We are also delighted to hear that our team made a positive impression.We are sorry to learn that aspects of cleanliness and the room service scheduling did not meet your expectations. Our aim is to provide a consistently comfortable and seamless stay, and your comments are valuable in reflecting the standards we strive to uphold.We appreciate your visit and hope to have the opportunity to welcome you back for an even better experience.Best regards,Yannah C.Assistant Front Office ManagerNH Graz City
Guest User
Standard Room
Stayed in Jan 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Mar 18, 2026
Good location, good service, good breakfast. It also has a bar for a night drink. Five stars.
Response from Property: Dear Guest,Thank you for sharing such generous feedback. We are delighted to know our location, service, and breakfast contributed to a five-star experience.It is also wonderful to hear that you enjoyed a relaxing nightcap at our bar. Providing thoughtful comforts that enhance each stay is central to our service philosophy.We appreciate your recommendation and look forward to welcoming you again soon.Best regards,Yannah C.Assistant Front Office ManagerNH Graz City
Guest User
Standard Room
Stayed in Feb 2026
Business traveler
19 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Chain hotel, great environment, and the price is good for a small city hotel.
Original textTranslated by Google
Response from Property: Dear valued guest,Thank you so much for sharing your valuable feedback. We are delighted to learn that you appreciate our overall environment and believe it offers excellent value for money in the local area.Providing a comfortable and reassuring stay for every guest is our goal, and your positive feedback is the greatest encouragement for our team. We will continue to maintain consistent standards to bring you a stable and enjoyable experience.Looking forward to serving you again in the near future.Kind regards,Yannah C.Assistant Front Office ManagerNH Graz City
leonlee0318
Standard Room With View
Stayed in Apr 2025
Business traveler
3 reviews
10/10
Outstanding
Posted on Jul 28, 2025
Very clean hotels, is luxurious level hotel at Graz local. I'm satisfied for this stay.
Response from Property: Dear Leon,It's heartening to hear about your satisfying stay at our hotel in Graz. We're delighted that our commitment to cleanliness and luxury met your expectations. Your positive experience truly captures the essence of what we strive for. We hope to serve you again in the future. Best Regards.Yannah C.Assistant Front Office Manager
Guest User
Standard Room
Stayed in Feb 2025
Couple
11 reviews
7.5/10
Posted on Apr 2, 2025
Excellent hotel with friendly staff but needs more attention to services specially refilling coffee and water every day, we asked several times on second day the answer was ok but no action.
Response from Property: Dear Guest,Thank you for staying with us and for sharing your feedback. We are delighted that you had a pleasant stay and appreciated our service, staff, and location. At the same time, we regret that you experienced issues with the room service. Guest satisfaction is our priority, and we apologize for any inconvenience caused. Please be assured that we will review this with our housekeeping team to ensure Improvements are made. We value your input and look forward to welcoming you back again soon. With kind regards, Yannah C. Assistant Front Office Manager
Tommi 2024
Family Room With View 2Adults+1CHild
Stayed in Jun 2024
Family
1 reviews
10/10
Outstanding
Posted on Jul 29, 2024
Great location near the Old town. Everything's within 5-10 min walk. Clean, quiet hotel with varied breakfast. Big park alongside. Friendly service.
Response from Property: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
Guest User
Standard Room
Stayed in Jan 2025
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Feb 22, 2025
Stayed for a night, not much to review. But it’s definitely clean and location is good too.
Response from Property: Dear Shishi, thank you for taking the time to share your opinion with us. We are so pleased to hear you had a pleasant stay. We look forward to welcoming you back again soon. With kind regards, Yannah C. Front Office Supervisor
MJ98
Standard Room
Stayed in Jun 2024
Traveling with friends
58 reviews
8.5/10
Very good
Posted on Jul 18, 2024
Nice and clean room, pretty spacious and enough for two people. The negative was that it was not clear that you must pay an additional €20+ euros per person for breakfast (which we declined) and that the items in the mini bar are not free (I suspected as much so I did not consume anything, however there were no prices listed on the items so I wouldn't blame anyone who assumed they were complimentary).
Response from Property: Dear Guest, Thank you very much for your stay and your review. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
Zhizhuodeniuniu
Standard Room With View Extrabed 2 Adults + 1 Child
Stayed in Feb 2026
Business traveler
47 reviews
10/10
Outstanding
Posted on Mar 28, 2026
A very nice hotel.
Original textTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to share your positive feedback and support for our hotel.We are delighted to know that you were satisfied with your overall experience. This encouragement is the best recognition of our team's dedication to service and quality.We look forward to providing you with a comfortable and pleasant stay again in the near future.Best regards,Yannah C.Assistant Front Office ManagerNH Graz City
Guest User
Standard Room
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Nice :)👍🏽
Berlin Germany
Family Room With View 2Adults+1CHild
Stayed in Jul 2023
Family
22 reviews
8.5/10
Very good
Posted on Aug 13, 2023
The hotel is clean and new.Centrally located in a quiet area.The bathroom was small, but serviceable.Staff were friendly and efficient. Breakfast was fine with a good selection
Response from Property: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
Massimiliano Caiumi
Standard Room
Stayed in Nov 2023
Couple
102 reviews
9.0/10
Great
Posted on Jan 2, 2024
Veri good hotel very near the centre of the city. Parking is beside the hotel. Structure is very new and well equipped. Breakfast very good
Response from Property: Dear Guest, Thank you very much for your stay and your review. We are very pleased that you were so satisfied with our service. Such words are motivation enough for us to stay on this path and give our best to our guests. We hope to have the chance to welcome you again and remain with best regards, Lejla Puric Rooms Division Manager
Abdullah sal
Standard Room With View
Stayed in Oct 2025
Solo traveler
6 reviews
9.0/10
Great
Posted on Nov 7, 2025
Beautiful location, friendly staff, stunning views from the room, excellent sound insulation
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing such thoughtful feedback. We are delighted that the setting, welcoming team, and the panoramic views from your room made a strong impression. It is wonderful to know the sound insulation contributed to a restful stay. Providing comfort and genuine hospitality is central to our service philosophy. We appreciate your kind words and look forward to welcoming you back for another relaxing visit. Best regards, Your NH Graz City Team