Cindy
January 29, 2024
We arrived tired after a long flight and after a painstaking check in we were given our room key. Upon arriving at our room the key did not work. The desk clerk also tried in vain to open the door. He left and said he was going to reprogram the key. It still wouldn’t open the door. He left again to get an actual key which he never did. After a third attempt and 25 minutes later, I asked to be given a different room. He replied they were all filled up. After much debate he offered us an old room that was not renovated which alarmed me so I declined. Finally after negotiating for another 15 minutes he finally gave us the room next to our original. The room was clean and smelled of lemon cleaner upon entering but it was dark with no windows so felt much like a closet. The bed was comfortable however, the walls thin so we could hear not only our neighbours talking and snoring but the sounds from the ****** as well. We discovered in the morning there was no hot water in the shower. There isn’t much choice so I suppose we would stay again if absolutely necessary. We enjoyed the views and service at the restaurant however, the prices were outrageous!!! Nearly fell over when presented with the bill of $150 US for 6 drinks and 2 appetizers!! Amy was a great bartender and host!!