Casona Alonso 10- Hotel Boutique

Said there was a shuttle for the airport and upon arriving the driver was arrested, so we were stranded and had to find another way to get to the hotel. We checked in and they said there was a fully stocked bar, nothing. There was also supposed to be a roof terrace and there was not one. I do not recommend this place.

A Memorable Stay The staff were good, efficient and friendly, with one major exception - when we expressed concerns about noise in our room, we were switched to a room they said would be quieter. In reality, that room was 10 times louder, so they agreed to move us back to the original room. The location is very central and close to everything, which made it easy to explore the area without hassle.

The property is beautiful and the staff were all friendly and helpful. We really appreciated the offer of tequila upon check-in. The only downside at check-in was that our room was on the fourth floor with no elevator, and lugging our luggage up the stairs after a long day of travel was not fun. The woman who showed us to our room offered to help, but I wasn't going to ask HER to lug my luggage... We also wished we could have had a place to enjoy a drink while we awaited our car service, but we were told the restaurant was undergoing a shift change (at 1:00 p.m. on a Sunday afternoon, right during the lunch hour...) and that would be impossible. Otherwise we recommend this hotel!

Property was lovely. Room was spacious, clean, and beautiful. The staff were helpful, professional, and fantastic. The restaurant was top notch, the food was incredible, presentation beautiful, wait-staff were the best of the best - so kind, helpful, patient, and just the very best!

Highly recommend this hotel.

Was very noisy. Not the weekend only Thursday night, but there was club music with a deep face in the middle of the night even 2-3am! Couldn’t sleep

I loved it was close to shops and restaurants

Excellent

perfect