I've stayed in so many hotels, but this is the first time I've felt compelled to write a review – it was just that outrageous. When I first arrived, I thought the surroundings were pretty good. It's next to the Huangpu District Library, there's a tram stop right out front, and the area is quite peaceful, so I expected a good experience. However, checking in was absolutely dreadful:
1. In the first room, the air conditioning wasn't working. After half an hour, the room temperature still showed 25 degrees Celsius, and no cold air was coming out. I reported it to the front desk, but after someone came to check, they still insisted there was no problem and implied it was my issue. I asked to switch rooms, and the front desk staff were incredibly unhelpful, only agreeing to move me after repeated requests.
2. When I got to the new room, the sliding bathroom door was broken and couldn't close properly. There were also a lot of mosquitoes in the room.
3. The anti-slip mat in the bathroom was completely moldy and hadn't been replaced – absolutely disgusting.
4. The most revolting part was when I flushed the toilet seat; several curly hairs and some orange-yellow foreign objects came out. There were also water stains on the seat itself.
5. Behind the shower gel rack, there was a used toothbrush left by a previous guest.
If a hotel can't even guarantee basic hygiene, it's only a matter of time before it goes out of business.
Original TextTranslation provided by AI