CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)

CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch) Reviews

CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)

4F, No. 352, Binjiang Middle Road, Haizhu District, Guangzhou, Guangdong, ChinaView Hotel Details
CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)
CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)
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Guest Reviews of CityNote S Hotel (Guangzhou Beijing Road Jetty Tianzi Branch)

9.4/10
Outstanding
2726 review
Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(2726)
Positive reviews(2683)
Reviews with photos/video(1011)
Friendly front desk staff(259)
Delicious breakfast(231)
Fantastic river view(199)
Large rooms(157)
Would stay again(83)
Perfect for business trips(76)
Awesome gym(54)
Negative reviews(43)
Alice LIM B.C
S3 Deluxe City View King-size Room
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 14, 2025
Friendly counter and lovely area, clean and friendly .. will book and stay again soonest.
Response from Property: 尊敬的賓客, 非常感謝您對我們前台服務和優美環境的喜愛!得知您對房間的乾淨整潔感到滿意,並已計劃再次入住,我們真的特別開心。酒店近賞珠江美景,夜晚更有迷人珠江夜景可盡收眼底,深受住客喜愛;您的認可是對我們團隊最好的鼓勵,我們會繼續用心保持高標準。期待很快再次歡迎您,繼續帶給您舒適愉悦的入住體驗!
BFer
S2 CityNote City View King-size Room
Stayed in Sep 2025
Business traveler
19 review
10/10
Outstanding
Posted on Oct 16, 2025
Iam European stayed in GZ in this hotel . Came for fair. I feel the value of the service is very high compared to cost. So I recommend . My room was great . Service very nice . Amenities great such as free coffee , drinks and snacks everyday in lobby .
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們酒店致力於為您提供親切周到的入住體驗。為每一位住店客人提供熱情周到的服務是我們酒店全體員工的職責,同時我們也很榮幸能夠為您提供最優質的服務。感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,非常歡迎您無論是出差還是旅行再次選擇我們酒店。真誠期待您的再次光臨,祝您生活愉快哦!
Ivykim
S3 Deluxe River View King-size Room
Stayed in Aug 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Nov 16, 2025
I stayed at CityNote Hotel Guangzhou and had a very pleasant experience. The hotel is modern, clean, and well-designed, making my stay comfortable from the moment I checked in. The room was bright, tidy, and thoughtfully arranged, which made it easy to relax after a full day in the city.
Response from Property: Dear Guest, We’re absolutely thrilled to know you had such a pleasant stay with us! It’s wonderful that our modern design, spotless cleanliness, and thoughtful room layout made you feel comfortable from the moment you arrived. Many travelers love unwinding in our rooms overlooking the beautiful Pearl River night view, and our convenient complimentary shuttle to the Canton Fair B Zone makes city exploration even easier. Your recognition means a lot to our entire team, and it truly motivates us to continue delivering warm, seamless hospitality. We can’t wait to welcome you back for another relaxing and inspiring stay in Guangzhou!
Rob Smith 16384
S1 Selected River View King - Size Room
Stayed in Aug 2025
Business traveler
43 review
9.5/10
Amazing
Posted on Sep 10, 2025
Very new hotel on the river. Rooms are big, and since it's a new hotel, everything in the room in very new, clean and works. I did find 2 idiosyncracies that I think most Westerners will find 1) The air conditioner has a hidden "on" switch that you must press (see picture) Oddly you can press all the other buttons and it looks like it is on from the display but it will do nothing until you press the hidden "on" switch. 2) There is no flush on the toilet, you wave your goot on the front/right side (see picture) Hope this helps!
Response from Property: 尊敬的客人,太感謝你細緻分享酒店的入住體驗啦!這份反饋真的超實用 —— 新酒店的優勢太戳人了,寬敞的房間、嶄新乾淨又功能齊全的設施,光是聽着就覺得住得會很舒服~另外想補充個關鍵細節幫大家更精準操作:關於馬桶沖水,其實不用揮動馬桶蓋,而是腳踢右下方的感應區域就能觸發沖水,這樣後續入住的朋友找對操作方式,就能更方便啦~不管是酒店的亮點,還是這些貼心的 “操作指南”,都幫大家提前避開了小困惑、少走彎路,再次感謝你的用心分享!
Yunduoerfei
S2 CityNote City View King-size Room
Stayed in Jul 2025
Business traveler
10 review
10/10
Outstanding
Posted on Aug 28, 2025
This was my first time staying at Hino S Hotel, and I was pleasantly surprised by the outstanding service – truly commendable. The parking staff were highly professional and skilled at guiding vehicles, and upon checking out and retrieving our car, they even reminded us to ask the front desk for our complimentary parking voucher. The hotel lobby was spotless, featuring tastefully arranged floral displays that immediately made us feel comfortable and welcomed upon entry. The front desk staff provided a gracious and professional reception, while the housekeeping team offered excellent service with gentle voices and warm smiles. Our room was immaculate. A definite highlight is the hotel's location directly opposite the Pearl River, making boat tours incredibly convenient. It's truly rare to find a hotel offering such great value for money and exceptional service in Guangzhou. Highly recommended! I sincerely hope they maintain their excellent standards.
Original textTranslated by Google
Response from Property: Dear guest, we are delighted that you recognized our hotel's comprehensive and high-quality service! We consistently prioritize professional training for all staff members, focusing on security, front desk, and housekeeping staff. We also strive to create a welcoming atmosphere in the lobby layout. We also maintain strict standards for guest room cleanliness. Your praise fills our team with a sense of accomplishment. We look forward to welcoming you with an unforgettable stay soon!
Mint Trip
S1 Selected River View King - Size Room
Stayed in Sep 2025
Business traveler
21 review
10/10
Outstanding
Posted on Oct 28, 2025
Best location, the room clean. Staff Nice. Breakfast OK.
Response from Property: 尊敬的賓客, 鬧中取靜藏佳處,窗外繁華入畫圖。 素潔客房清若玉,笑迎賓客若春雩。 晨光伴饌香猶在,味暖心柔啟好途。 感謝君言添我志,再憑真意奉勤俱。
didadee
S1 Selected River View King - Size Room
Stayed in Jul 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Aug 23, 2025
The main lobby is located on an upper floor, and the ground floor area feels a bit like wasted space – it could easily house a small reception desk. The hotel is quite well-decorated; for a business hotel, it’s exceptionally appointed. Cleanliness was excellent, and the facilities were comprehensive, providing everything one would expect. However, the breakfast was a bit of a letdown. It wasn't that the variety was too limited, but it just felt a bit low-end. For example, beverages were often sparsely available and not adequately refilled, giving the impression that something was missing. While it did offer standard Lingnan breakfast items like noodle soup, Cantonese dim sum, cakes, fruits, cold dishes, and hot dishes, the cups and tissues were of the basic, single-use type, feeling rather simple.
Original textTranslated by Google
Response from Property: Dear Guest, Hello! Thank you very much for your support and recognition of our hotel. Everything we do is dedicated to providing each guest with a unique stay experience. We are deeply touched by your satisfaction and affirmation. We will also listen to your suggestions and strive to do even better. We will continue to work hard and be ready for your return at any time.
Klairee
S2 CityNote City View Twin Room (2 Beds)
Stayed in Jul 2025
Family
8 review
8.0/10
Very Good
Posted on Aug 21, 2025
Generally it was a good stay! Very clean room with nice city view. There were a lot of eateries and shops as well!
Response from Property: Dear guest, thank you very much for your recognition! We are delighted to hear that you enjoyed your stay, that the room was clean, and that the city view was beautiful. This is the highest recognition of our sanitation and environmental integrity. Regarding the 3 points for service, we are deeply sorry that we fell short of your expectations. We have shared this feedback with our service team, and we will strengthen training and improve our response efficiency, striving to provide you with even more attentive service next time. We are also pleased to know that the nearby dining and shopping areas provide you with convenience. We look forward to welcoming you again and giving you an even better experience!
M299374****
S1 Selected River View King - Size Room
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 19, 2025
My stay this time was absolutely fantastic! I wouldn't hesitate to choose this place again if I'm traveling solo next time. First off, the hotel front desk kindly upgraded my room to a larger river-view room, free of charge. The room itself was spacious, clean, and decorated in the minimalist style I love, with no strange odors. The bathroom, with its separate wet and dry areas, had the best and most practical design I've encountered in any hotel. The shower offered excellent water pressure, and hot water was instantly available. The hotel's location right by the Pearl River is perfect. In the evenings or mornings, you can enjoy a leisurely stroll downstairs, taking in the beautiful river views. The only minor drawbacks are that the hotel is a bit far from the subway station – about a 20-minute walk, or 5-10 minutes by bike. Taxis are also an option. Additionally, the soundproofing wasn't exceptional; I could hear people walking by or doors closing outside the room. However, this seems to be a common issue in most hotels.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for your strong support of our hotel. Your satisfaction is the driving force behind our progress. We will continue to improve and strive to do better. We look forward to seeing you again! I wish you good luck in your work and a good mood every day O (∩_∩) O~
NikkiOo
S2 CityNote City View King-size Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 28, 2025
Clean & nice hotel, view very nice. Staff very friendly 👍🏻1 not good , lift very slow .
Response from Property: 尊敬的賓客: 您好! 感謝您的光臨, 同時也真誠感謝您對我們的喜愛和認可, 您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸, 同時我們也更有動力繼續前行, 希望能有更多為您服務的機會!
Guest User
S3 Deluxe City View King-size Room
Stayed in Sep 2025
Other
3 review
10/10
Outstanding
Posted on Oct 20, 2025
Fancy and through the high for us,very good OK
Response from Property: 親愛的賓客,非常開心您能給予如此熱情的稱讚呀,您的認可就是對我們最大的鼓舞呢,我們會繼續努力,期待未來能再次為您帶來超棒的體驗喲。
Pockatmz
S1 Selected River View King - Size Room
Stayed in May 2025
Business traveler
7 review
8.5/10
Very Good
Posted on Jun 24, 2025
This is my first time to stay here,they got cool art light in the first floor before you take the escalator and the hotel is very clean and big room, KFC in the next door but i have tried the chinese restaurant in the another side from hotel.it’s very delicious food,i saw alot of local old people come this restaurant.
6/14
Response from Property: Dear guest, Hello! Thank you for choosing to stay with us and sharing your experience. ✨ The artistic lighting on the first floor is a thoughtful touch, and we're delighted to have captured your imagination. Our spacious and clean guest rooms are the foundation of our commitment to quality. We hope you enjoyed a relaxing time here. I heard you explored the Chinese restaurant next door—you're so knowledgeable! That old-fashioned establishment boasts local flavors, beloved by local grandparents. Their wok-fried stir-fries and traditionally cooked soups are truly authentic. We look forward to welcoming you back again, whether to enjoy the vibrant lights or discover more local delicacies. We've prepared a cozy corner for you to return home to. We wish you a smooth life and may you visit again often!
DanCan99
S1 Selected River View King - Size Room
Stayed in Apr 2025
Couple
39 review
10/10
Outstanding
Posted on Jun 3, 2025
The hotel was nice and in a good location! Right in front is the river which is very nice! They upgraded us for free. There are restaurants under the hotel and great for walking around. It’s big and clean with everything one needs! The bed is comfortable and big.
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,我們酒店致力於為您提供親切周到的入住體驗。為每一位住店客人提供熱情周到的服務是我們酒店全體員工的職責,同時我們也很榮幸能夠為您提供最優質的服務。感謝您的入住並在百忙中對我們進行點評,很高興您能住的愉快,非常歡迎您無論是出差還是旅行再次選擇我們酒店。真誠期待您的再次光臨,祝您生活愉快哦!
Guest User
S3 Deluxe River View King-size Room
Stayed in Oct 2025
Family
35 review
9.0/10
Great
Posted on Nov 18, 2025
Overall was good. The front staffs are very kind and helpful. From the hotel you can have the best night view of River….
Response from Property: Dear Guest, Thank you so much for sharing your experience with us! We’re thrilled to know that you enjoyed our friendly and helpful front office team — they always love creating a warm welcome for our guests. It’s also wonderful that you appreciated the stunning Pearl River night view, one of our hotel’s most admired highlights. We’ll keep delivering heartfelt service and unforgettable views to every guest. We can’t wait to welcome you back soon for another beautiful stay by the river!
Guest User
S2 CityNote City View King-size Room
Stayed in Sep 2025
Family
1 review
8.5/10
Very Good
Posted on Nov 8, 2025
The location was perfect, away from the noise from the city, but close enough with a quick didi ride. My elderly parents stayed comfortably and enjoyed the breakfast buffet.
Response from Property: Dear Guest, It’s wonderful to hear that you and your parents enjoyed a peaceful stay while still finding our location convenient for visiting the city. We’re especially delighted that the breakfast buffet left a great impression and that your parents felt comfortable throughout their visit. Many guests also love our serene river-view rooms and the complimentary shuttle service to the Canton Fair complex, making travel effortless. Your recognition is a real encouragement for our team! We will keep delivering heartfelt hospitality and look forward to welcoming you and your family back soon to enjoy more of the Pearl River scenery.