Canton Hotel Guangzhou, Tapestry Collection by Hilton

Choosing to stay at this hotel again was mainly due to its prime location, which makes getting around extremely convenient. A huge thank you to GRO BoBo. I reached out in advance to let her know about my early arrival and discussed the details with her. BoBo was responsive, attentive, and caring throughout the entire process. She proactively coordinated and properly arranged my room in advance, which gave me great peace of mind. The check-in service was warm, thorough, and very welcoming. Once again, I experienced Hilton's signature hospitality culture. 😊

Traveling with family during the National Day holiday, I was overwhelmed with hotel choices. I stumbled upon a great deal for a 3-night package at Hilton Garden Inn. The location seemed good and the hotel was relatively new, so I booked it. Unexpectedly, Lydia contacted me the night before check-in to ask about my specific needs. I was also very lucky to get a room upgrade! The hotel just opened this year, so the facilities are excellent. The breakfast selection is very diverse, and housekeeping responds quickly. Finally, I'd like to thank Allen and June for their enthusiastic service. Everything was very satisfactory!

Traveling with my parents, we found the hotel to be quite new. It's a great place to stay if you aren't planning to visit the major tourist hotspots, and it feels very peaceful and quiet. Sherry, who assisted us, was wonderful—very responsive and able to resolve almost any issue we had, which is quite rare in a bustling city like Guangzhou. The room was spotlessly clean, meeting a four-star standard, and the soundproofing was good, ensuring a great night's sleep. I would likely choose this hotel again next time. Great value for money.

The Hilton Garden Inn Guangzhou Railway Station is in an excellent location, within walking distance of Beijing Road and the Nanyue King Museum. The lobby features Lingnan design, and the rooms are new and clean, offering a quiet retreat from the bustling city. A special shout-out to Angel at the front desk for her efficient and smooth check-in process, her gentle and patient demeanor, and for proactively explaining local sightseeing routes. The hotel also has a swimming pool, making it a great choice for a trip to Guangzhou. Most importantly, the hotel is newly opened, so all the hardware facilities are brand new.

Overall, I was quite satisfied with the room—after all, it's newly renovated. Hopefully, they maintain it well, though there’s still a slight smell from the renovation right now. The overall service and environment were pretty good. Xiao Jie at the service center and Julie, the housekeeping manager, were both very responsible; they made a welcome call in advance, and the room upgrade/change was handled smoothly and comfortably. The only issue was the concierge on the ground floor—completely inflexible and spaced out!! When I got out of the car, he just watched me handle my luggage, looked right at me twice, and didn't even lift a finger to help. He didn't even mention that check-in is at the 2nd-floor lobby. Most GPS navigations lead straight to the 1st floor, whereas the main 2nd-floor lobby isn't the usual drop-off point. For such a crucial post, please staff it with the right person.

For our first time visiting Guangzhou, we were incredibly lucky to stay at Hilton Garden Inn. The staff were very friendly and welcoming, patiently answering all our questions. The room was clean, hygienic, and very comfortable. It's within walking distance to Beijing Road Pedestrian Street and Guangxiao Temple. There are lots of great food options nearby, and public transportation is also convenient.