To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service9.0
Cleanliness8.7
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All reviews(553)
Positive reviews(518)
Reviews with photos/video(113)
Offers pick-up/drop-offs(160)
Close to airport(75)
Easy to get around(70)
Convenient location(63)
Delicious breakfast(41)
Friendly front desk staff(41)
Average sound insulation(16)
Perfect for business trips(4)
Negative reviews(35)
Guest User
Business Double Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 21, 2026
Our stay far exceeded expectations. It was quiet, clean, and the service was excellent. This hotel is definitely our top choice for future trips and stopovers.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Guest User
Business Double Room
Stayed in May 2026
Other
1 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The room was quite clean and spacious, the surroundings were quiet, and it was close to the airport. Recommended!
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Guest User
Standard Double Room
Stayed in Apr 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 21, 2026
Very clean and it is convenient for those arrive late and depart early. Free pick ip and dropped off Good breakfast is provided.
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Guest User
Standard Double Room
Stayed in Apr 2026
Business traveler
2 reviews
9.0/10
Great
Posted on May 5, 2026
The hotel location is good in tes of accessible to shop and near city center. Staff are well behaved, pickup and drop up service is available.
Response from Property: 非常感謝您選擇入住我們的酒店,並留下寶貴的評價。您的滿意與支持是我們服務的最大動力。在此,我們全體員工向您表示衷心的感謝!
Anonymous User
Business Room (2 Beds)
Stayed in Mar 2026
Other
1 reviews
3.7/10
Posted on Apr 10, 2026
If you're feeling lonely, you'll have three big staff members and three small staff members to keep you company while you sleep. Unfortunately, the small staff members were squashed by me. What a shame.
Original textTranslated by Google
Response from Property: We sincerely apologize for this. Due to the recent rainy and humid weather in the south, the presence of trees nearby makes it easy for mosquitoes to breed. We have notified our pest control team to carry out pest control. If you find any problems with your room, please contact us promptly, and we will actively address the issue for you.
Anonymous User
Business Room (2 Beds)
Stayed in Jun 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jul 7, 2026
Great atmosphere and excellent service.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Guest User
Business Room (2 Beds)
Stayed in Aug 2026
Family
7 reviews
6.0/10
Posted on Sep 27, 2026
The room was fairly clean and tidy, the facilities were functional, and it offered good value for money.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住我們的酒店,並留下寶貴的評價。您的滿意與支持是我們服務的最大動力。在此,我們全體員工向您表示衷心的感謝!
Anonymous User
Elegant Queen Room
Stayed in Aug 2026
Family
16 reviews
3.0/10
Posted on Sep 4, 2026
Bathroom yellowish stain. No floor mat in bathroom. Cigarette smell on towels although we choose no smoking room. Only plus point is they provide transport to airport.
Response from Property: 感謝您的反饋。對於浴室衞生、地墊缺失、毛巾異味等問題給您帶來的不適,我們深表歉意。我們會立即加強清潔管理,並檢查毛巾更換流程。關於機場接送服務,很高興能為您提供便利。我們會認真改進,努力提升住宿體驗。
Guest User
Standard Double Room
Stayed in Jan 2026
Business traveler
2 reviews
1.0/10
Posted on Feb 27, 2026
I've never seen such a terrible hotel.
Facilities: Extremely old and run-down. Everything except the bed looked like it was picked up from a junkyard. The headboard had what looked like burn marks from cigarettes, and there were no screens on the windows, leading to lots of mosquitoes. The shower, especially, had such low water pressure, it was practically useless. The body wash and shampoo had a pungent smell, so I didn't even bother using them.
Hygiene: The floors and corners were dirty with years of accumulated dust.
Environment: The room was less than 10 square meters and was an oddly shaped room. The paint was peeling off the walls, and the breakfast was unappetizing.
Service: The front desk staff seemed indifferent. The driver's attitude was勉强 (barely acceptable). The restaurant staff, however, were extremely rude; when I asked for a plastic bag, they didn't even bother to reply.
24-hour private shuttle service: Non-existent. This was pure false advertising. They only had a shuttle bus that ran once an hour.
Overall, it was a very upsetting experience. This is the worst hotel I've encountered at this price point.
Original textTranslated by Google
Response from Property: Thank you for your message. There may be some minor imperfections in the hotel, which we will re-inspect and fix. The showerhead in the bathroom leaked because it wasn't properly tightened after cleaning; we're very sorry T.T. The hotel shuttle provides airport pick-up and drop-off service every hour, 24 hours a day – this is not false advertising! If it were available every hour, other passengers wouldn't be able to board. If you find any problems with your room, please contact the front desk at any time, and we will do our best to resolve them. If you have high room requirements, you are welcome to choose a standard room, which is also very cost-effective ^.^.
Yitouaishangtuzidexiong
Business Triple Room
Stayed in Jan 2026
Family
10 reviews
10/10
Outstanding
Posted on Feb 21, 2026
The room was very comfortable and clean, perfect for our family of three. It was great value for money, and the breakfast buffet was delicious. The hotel's 24-hour airport shuttle service was a thoughtful touch, and the front desk staff, especially the lady, was very kind and provided excellent service!
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Guest User
Standard Double Room
Stayed in Jul 2026
Solo traveler
7 reviews
10/10
Outstanding
Posted on Sep 29, 2026
Amazing stay close to the airport everything was clean and booked an easy transfer to the airport!
Response from Property: 非常感謝您選擇入住我們的酒店,並留下寶貴的評價。您的滿意與支持是我們服務的最大動力。在此,我們全體員工向您表示衷心的感謝!
Guest User
Business Room (2 Beds)
Stayed in Dec 2025
Couple
30 reviews
10/10
Outstanding
Posted on Jan 27, 2026
Great hotel for a tranzit in Guangzhou. For a good price you have a big room, decent and substantial breakfast and free airport transfer! Wonderful! Highly recommended!
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
KA EE
Standard Double Room
Stayed in Dec 2025
Family
4 reviews
9.0/10
Great
Posted on Jan 19, 2026
Overall, Hua Hang Hotel Guangzhou is a good choice, especially for travelers transiting through Guangzhou. The location is convenient, very close to Baiyun Airport, and the free airport transfer service is a big plus. However, the cleanliness and in-room facilities are just average and could be improved. Despite that, it’s still a decent option for a short stay near the airport.
Response from Property: Thank you so much for choosing to stay at our hotel and for leaving such a valuable review. Your satisfaction and support are our greatest motivation. All of us at [Hotel Name] would like to express our sincere gratitude!
Zhayne Tropia
Standard Double Room
Stayed in Aug 2026
Couple
2 reviews
7.5/10
Posted on Sep 30, 2026
The amenities is not really good but the staff is so nice and accomodating
Response from Property: 非常感謝您選擇入住我們的酒店,並留下寶貴的評價。您的滿意與支持是我們服務的最大動力。在此,我們全體員工向您表示衷心的感謝!
Maynee
Business Triple Room
Stayed in Dec 2025
Family
16 reviews
8.0/10
Very good
Posted on Jan 13, 2026
Good that hotel offer free airport pick up service and drop off at metro. It's very convenient. Good bed, hot water and breakfast.
Response from Property: 非常感謝您選擇入住我們的酒店,並留下寶貴的評價。您的滿意與支持是我們服務的最大動力。在此,我們全體員工向您表示衷心的感謝!