Shangde Hotel Reviews

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share your experience. Located next to Exit C of Huashi Station, a major interchange station on Guangzhou Metro Lines 3 and 11, our hotel offers convenient access to major business districts such as Zhujiang New Town and Tianhe CBD, saving you valuable time during your business trip. We are always attentive to the needs of business travelers, providing a smooth and efficient travel experience through our quiet rooms, efficient work facilities, and flexible check-in and check-out arrangements. Thank you again for your recognition, and we look forward to providing you with comfortable and professional service on your next trip! We wish you a successful trip and a pleasant journey!

Response from Property: Dear guest, hello! We are both grateful and perplexed to see that your "good" review, with a rating of only 3.7, reminds us that perhaps some of your concerns have not met our expectations. We deeply value your "good" words, as they indicate that at least some aspects of your stay were satisfactory, which is encouraging. However, the 3.7 rating serves as a further reminder that perhaps some details in the room are not perfect? ​​Perhaps the service response was not timely enough? Or perhaps there are other minor issues that we have overlooked. Thank you for your tolerant review, which allows us to see both the strengths and the areas for improvement. We look forward to the opportunity to provide you with a more complete "good" experience. We wish you a happy stay!

Response from Property: Dear guest, thank you for sharing your stay experience! We deeply value your feedback and apologize for the inconvenience caused by the language barrier. We have taken note of your suggestion and will soon add English translations to guest room guides, signage, and other areas for the convenience of our international guests. Thank you for your generosity and recognition. Despite the language barrier, you still noticed the friendliness and hospitality of our staff, which is a great encouragement to us. We will continue to maintain this enthusiasm and strive to transcend language barriers to provide more attentive service. We are currently optimizing our multilingual services and hope to provide you with a smoother experience next time. Thank you again for your valuable feedback! We wish you a pleasant and happy trip!

Response from Property: 尊敬的客人：非常感謝您選擇入住我們酒店並抽出寶貴時間分享您的入住體驗！酒店坐落於廣州地鐵3號線與11號線交匯的C出口旁，始終致力於為賓客提供便捷的出行體驗。您的肯定將激勵我們持續優化服務，期待在您下次光臨時，能再次為您打造更臻完美的入住體驗！祝您一切順意！

Response from Property: 尊敬的客人，非常感謝您選擇下榻我們酒店，並抽出寶貴時間分享您的真實入住體驗。您對我們酒店優越地理位置和員工服務的認可，對於您提到的“有點舊”的反饋，我們同樣高度重視並完全理解。 目前酒店確實存在部分設施未能完全達到最新標準的情況，我們對此深表歉意。酒店管理層正在積極制定中長期的優化方案，我們一直致力於進行日常的深度維護和局部升級，以確保所有設施均處於良好、安全的使用狀態，努力為客人提供舒適安心的住宿環境。您的反饋對我們至關重要，是我們持續改進的動力。我們真誠地希望，憑藉我們便利的交通、熱情的服務和極具競爭力的價格，能再次贏得您的信任，給予我們一個在您下次光臨時為您提供更完美體驗的機會。祝您生活愉快！

Response from Property: Dear guest: Hello! We are very happy to see your good comments. Thank you for your recognition and support of our hotel. We will continue to provide considerate service to every guest and make you feel the warmth of home here. We look forward to your next visit and we will do our best to create a better experience for you.

Response from Property: Dear guests! Thank you for staying at Shangde Hotel. Our hotel was renovated and upgraded in 2021. The decoration style of our hotel tends to be business-oriented. Everyone likes slightly different styles, and many guests also expressed their liking for our decoration style. I'm sorry that I couldn't provide you with a perfect stay experience. Shangde Hotel is located at the entrance of Huashi Subway Station in Tianhe District. It is in a bustling area, with first-class convenience for transportation, shopping, and business travel. Cleanliness, comfort, and friendliness are the service quality we always pursue. We treat every guest with a sincere, enthusiastic, friendly and smiling service attitude, so that every guest can experience a warm "home"! Welcome to visit again, and I wish you a happy life

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Suntec Hotel! Cleanliness, comfort and friendliness are the service quality we always pursue. We treat every guest with sincerity, enthusiasm, friendliness and a smiling service attitude, so that every guest can experience a warm "home"! Welcome to visit us again and wish you a happy life.

Response from Property: Hello dear guest! Thank you for staying at Shangde Hotel. It is our honor to have your recognition. Shangde Hotel is located at the entrance of Huashi Subway, in a prosperous area, with first-class convenience for transportation, shopping and business travel. We look forward to your visit again. We will serve you wholeheartedly and wish you a happy life!

Response from Property: 尊敬的客人您好！感謝您入住尚德酒店，能得到您對我們的認可是本酒店的榮幸。尚德酒店位於華師地鐵口，處繁華地段， 交 通、購物、商務出行都是一流的方便，期待您的再次光臨，我們將竭誠為您服務，祝您生活愉快

Response from Property: 尊敬的賓客：您好！感謝您選擇入住尚德酒店！酒店位於廣州地鐵3號華師地鐵站，距離華南師範大學西門直線距離100米。交通便捷。潔凈，舒適，友好，是我們永遠追求的服務品質。我們以真誠、熱情、友好、微笑的服務態度對待每一位賓客， 讓每一位賓客都能體驗到一個温馨的“家”！歡迎您的再次光臨，祝您生活愉快