Grand Hyatt Guangzhou
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guangzhou

Grand Hyatt Guangzhou

No. 8 of Top Premium Hotels in Guangzhou
No.12 West Zhujiang Road, Tianhe District, Guangzhou, Guangdong, 510623, China
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Located in the CBD of Pearl River New Town (Zhujiang New Town) of Guangzhou City, Hotel's Sky Lobby offers panoramic views of Canton Tower, East & West tower, easily visit Guangzhou Opera House and central park (Mall of City). Hotel is 15-minute drive to Guangzhou East Train Station (train station to HKG) and a 15-minute drive to Pazhou International Convention Centre which hotel offers complimentary shuttle service to buyers during the annual Spring & Autumn Canton Fair. 5-star Grand Hyatt Guangzhou offers 368 luxurious rooms with free Wi-Fi access to international websites and social media.Show More
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hotel overview picture
Last booked 26 mins ago
4.5/5Great·Cleanliness: 4.6
Delicious breakfast86% Recommended
All 2,951 Reviews
Amenities
Indoor Swimming PoolFreeSaunaSpaMassage RoomExecutive LoungeFitness RoomPublic ParkingFreeBarRestaurantCafé
All Amenities
Surroundings
Metro: Guangzhou Women and Children's Medical Center
(230m)
Metro: Zhujiang New Town
(490m)
Airport: Foshan Shadi Airport
(38.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Grand Executive Suite King
5

Grand Executive Suite King

1 Queen bed
135m² | Floor: 12-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Tower View Room
6

Tower View Room

1 Queen bed
45m² | Floor: 5-19
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand Park View Twin Room
5

Grand Park View Twin Room

2 Single bed
45m² | Floor: 6-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand Suite
4

Grand Suite

1 Queen bed
55m² | Floor: 4-21
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand Club King Room
6

Grand Club King Room

1 Queen bed
45m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Premier Suite
4

Premier Suite

1 Queen bed
90m² | Floor: 11-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Hybean Theme Room
6

Hybean Theme Room

1 Queen bed
55m² | Floor: 15,16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Guestroom - Garden-View
6

Guestroom - Garden-View

1 Queen bed
45m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Grand Park View King Room
5

Grand Park View King Room

1 Queen bed
45m² | Floor: 6-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Themed Deluxe Room
11

Themed Deluxe Room

1 Queen bed
55m² | Floor: 4-10
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Themed Deluxe Suite
11

Themed Deluxe Suite

1 Queen bed
90m² | Floor: 4-21
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Themed Family Friendly Room
12

Themed Family Friendly Room

1 Queen bed
55m² | Floor: 4-10
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand Deluxe Suite King
4

Grand Deluxe Suite King

1 Queen bed
90m² | Floor: 4-21
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Themed Family Friendly Suite
11

Themed Family Friendly Suite

1 Queen bed
90m² | Floor: 4-21
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand King Room
4

Grand King Room

1 Queen bed
45m² | Floor: 4-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Grand Club Twin Room
5

Grand Club Twin Room

2 Single bed
45m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Grand Twin Room
4

Grand Twin Room

2 Single bed
45m² | Floor: 4-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Parent-child connecting Room
4

Parent-child connecting Room

90m² | Floor: 4-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Room Details
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Guestroom

Guestroom

1 Queen bed
45m² | Floor: 5-19
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Presidential Suite

Presidential Suite

2 Queen bed
270m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Guest Reviews(2951)

4.5/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.6
  • Service4.5
Guest User
March 10, 2024
Always a great stay at the Grand Hyatt in Guangzhou. Staff are super friendly! Dinner and drinks in the club lounge is great and the breakfast fantastic! Swimming pool is very nice and was great for the family over this rainy weekend.
SimoneMF
December 23, 2023
Hotel has a wonderful position in the middle of the park with pedestrian road that leads to the tower. The view from the room is magnificent, but I personally do not like the room displacement of Hyatt. It tries to be contemporary, but it ends up to be uncomfortable. The breakfast is very rich and the food quality is top. Pool at the 24th floor is also enjoyable.
Guest User
March 26, 2024
I stayed at this hotel with my partners from 2009 to 2019, but when the pandemic hit, we stopped coming to China for three years. This time, I decided to come with my family, and here's what we experienced: Terrible service: they provided the cheapest baby crib and the cheapest bedding. There's not even a children's play area, and the breakfasts have become just awful compared to what they used to be. I gave them children's pasta to cook, and they just poured boiling water over it and served it. It was horrible. We left a valuable children's plate at breakfast and when we came back the next day, it was gone, and they said they didn't have it, which means they either threw it away or stole it. The waiters barely understand English, and only after someone senior came over were we able to explain what we needed. We were constantly stressed and decided to change hotels to one with excellent service, and I am writing this review from such a place, where the service, crib, and food are top-notch. But the most terrible moment came at the end when we were checking out. I simply asked for help as a tourist with calling a taxi through an app, as I had a lot of luggage and wanted to order a minivan, but I didn't have any money on my WeChat. I offered to give them 100 yuan in cash if they could help call a taxi. The chief manager approached and rudely and arrogantly stated that such a service does not fall within our hotel's policy, refusing us even though we were standing there with a child in our arms asking for help. I was appalled by his behavior and stated that this was a terrible hotel that had gone downhill, and I asked for a complaint book to write all this down, although initially, I just wanted to leave and forget everything. But in response to my request for a complaint book, he handed me a piece of paper 5 by 5 cm in size and said, "Here, write on this." When I asked what this was, he replied, "Write your complaint here," and when I asked him to provide a real complaint book, he answered that the hotel does not have one. When I asked to call the manager, he said he was the manager. I was shocked at how arrogantly and rudely he treated the customers. I have stayed at Hyatt hotels all over the world - in China, Indonesia, Europe, Japan, Russia, but I have never encountered such service anywhere.
CHI CHUEN
March 5, 2024
The hotel is nice and at very good location. Around the hotel, there are lot of restaurants, very convenient.
Guest User
March 2, 2024
The hotel was excellent for its accommodation, food, drink and some other facilities and I would like to come back here when I have a business trip there again in future.
Guest User
February 1, 2024
Great great hotel and awesome location. I’m here with family for US visa, and it’s easy to get around from here for consulate, or food. Service is great - very accommodating for ad hoc requests such as printing. Room was also great with a city view facing the Huacheng community with trees. 10/10 overall
米尔
January 28, 2024
the breakfast choice is poor and doesn't meet the standards for a upper class hotel. the stuff is nice and the location is great.
Geluosupujiecaiyong
March 8, 2024
room is quite old.. and poor lightening.. bed is narrow.. not enough for a fat guy.. but breakfast is wonderful
Peter5541
July 5, 2023
The overall service is great. Service staff is well trained. But they didn’t registered my stay under my membership. Reason given was that my booking was done through 3rd party app. Hardware can be improved. Must try their breakfast buffet and remember to go early for good seats.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Free
Adding crib: Free
Children 7–11 years old
Free
Children 12 years old and over
CNY 234.00 (approx. $32.38) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 115.00 (approx. $15.92) per person
Children 12–17 years old
CNY 230.00 (approx. $31.83) per person
Adult
CNY 230.00 (approx. $31.83) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2008
  • Renovated: 2021
  • Number of Rooms: 368
Located in the CBD of Pearl River New Town (Zhujiang New Town) of Guangzhou City, Hotel's Sky Lobby offers panoramic views of Canton Tower, East & West tower, easily visit Guangzhou Opera House and central park (Mall of City). Hotel is 15-minute drive to Guangzhou East Train Station (train station to HKG) and a 15-minute drive to Pazhou International Convention Centre which hotel offers complimentary shuttle service to buyers during the annual Spring & Autumn Canton Fair. 5-star Grand Hyatt Guangzhou offers 368 luxurious rooms with free Wi-Fi access to international websites and social media.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
Cuisine: Chinese
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Frequently Asked Questions

How much does it cost to stay at Grand Hyatt Guangzhou?

Prices at Grand Hyatt Guangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Hyatt Guangzhou?

The closest airport is Foshan Shadi Airport. It is 38.24km from the hotel and approximately a 59minutes journey by taxi.

What are the check-in and check-out times at Grand Hyatt Guangzhou?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Hyatt Guangzhou provide airport transfer services?

No, the Grand Hyatt Guangzhou doesn't provide airport transfer services.

What amenities and services does Grand Hyatt Guangzhou have?

Grand Hyatt Guangzhou has the following amenities and services: Indoor Swimming Pool, Sauna, Spa.

Does Grand Hyatt Guangzhou have a swimming pool?

Yes, Grand Hyatt Guangzhou has a pool. Pool type: Indoor Swimming Pool.

Does Grand Hyatt Guangzhou have fitness amenities?

Yes, Grand Hyatt Guangzhou has fitness amenities.

Does Grand Hyatt Guangzhou provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Hyatt Guangzhou have non-smoking rooms?

Yes, Grand Hyatt Guangzhou has non-smoking rooms. Please view the hotel listing for details.

Does Grand Hyatt Guangzhou provide breakfast?

Yes, Grand Hyatt Guangzhou provides breakfast.

About This Property

Nearest AirportFoshan Shadi Airport
Distance to Airport39.37KM
Nearest Train StationGuangzhou Railway Station
Distance to Train Station10.79KM
Nearest Subway StationGuangzhou Women and Children's Medical Center
Distance to Subway Station0.23KM
Average Price FromUSD347
Hotel Star Rating5