Royal Marina Plaza

Royal Marina Plaza Reviews

Royal Marina Plaza

No. 288, Qinghe East Road, Panyu District, Guangzhou, Guangdong, 511400, ChinaView hotel details
Royal Marina Plaza
Royal Marina PlazaRoyal Marina PlazaRoyal Marina Plaza
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Guest Reviews of Royal Marina Plaza

9.0/10
Good
1596 reviews
Verified reviews
Location9.1
Amenities8.6
Service9.2
Cleanliness9.0
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All reviews(1596)
Positive reviews(1545)
Reviews with photos/video(261)
Friendly front desk staff(243)
Easy to get around(167)
Close to metro(70)
Perfect for business trips(31)
Clean pool(21)
Great swimming pool(21)
Strange smell in room(20)
Luxurious(15)
Negative reviews(48)
Zhengzonglaolarou
Elite Queen Room
Stayed in Feb 2026
Business traveler
36 reviews
10/10
Outstanding
Posted on Mar 26, 2026
The room was very clean and the breakfast was amazing! The hotel is right at the exit of Panyu Square Metro Station, and it's only two stops to Guangzhou South Railway Station. When I'm in Guangzhou for business, convenient transportation is a top priority! This place is super convenient!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇廣州科爾海悦酒店,並分享了您的愉快體驗。您的認可是我們前進的無限動力,期待與您再相約科爾海悦酒店。
Guest User
Deluxe Queen Room
Stayed in Feb 2026
Business traveler
2 reviews
9.5/10
Amazing
Posted on Mar 26, 2026
The room was clean and the environment was pleasant, although the facilities are a bit old. The ambiance is still very elegant. There's also a sky garden on the 3rd floor where you can relax after breakfast, which feels very leisurely.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Guangzhou Keer Haiyue Hotel and sharing your pleasant experience. Your recognition is our greatest motivation, and we look forward to seeing you again at Keer Haiyue Hotel.
Guest User
Special Room
Stayed in Feb 2026
Business traveler
14 reviews
5.0/10
Posted on Mar 27, 2026
When taking shower, it was flooding and took only seconds.  Only air conditioning was too cold, which we can not adjust to warmer temperature.  The whole staying experience was not too pleasant. The only thing acceptable is the hotel staff, they are friendly and helpful.
Response from Property: 尊敬的客人,您好!感謝您選擇入住我們酒店,並詳細分享您的入住體驗。我們非常重視您的反饋,並對未能為您提供舒適的住宿環境深感歉意。您的意見已促使我們立即展開全面整改,力求提升整體服務質量。關於酒店設施陳舊問題,我們今年已在做裝修整改計劃,期待在不久的將來,我們能給你一個新的驚喜,願您能和我們一同關注。再次對您的表示誠摯的感謝。
Guest User
Special Room
Stayed in Aug 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Sep 12, 2025
A Luxurious, Home-Away-From-Home Experience – A Perfect Score for Guangzhou Core Plaza Hotel. As I pen this review, the city lights outside my window glow softly, and my thoughts are still immersed in the warm embrace of my stay at Guangzhou Core Plaza Hotel! From the moment I stepped into the lobby, I was enveloped in genuine respect, thoughtful care, and sincere hospitality. The warm, polite, and attentive service from front desk staff Lin Xiaofen and He Kezai (whose names I clearly remember from their badges!) left a particularly deep impression. The moment I opened the door to my room, I was truly impressed by the thoughtful details hidden in every corner! And the hotel's buffet offered such an abundant variety that it felt like a small 'food expo'! May Guangzhou Core Plaza Hotel continue to warm the journeys of many more travelers with such exceptional hospitality. September 12, 2025
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing the Royal Crowne Plaza Guangzhou and sharing your pleasant experience. Your recognition is our driving force, and we look forward to meeting you again at the Royal Crowne Plaza Guangzhou.
Guest User
Special Room
Stayed in Oct 2025
Traveling with friends
10 reviews
9.0/10
Great
Posted on Dec 14, 2025
Satisfied, though the facilities are a bit old.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住我們酒店,並詳細分享您的入住體驗。我們非常重視您的反饋,並對未能為您提供舒適的住宿環境深感歉意。您的意見已促使我們立即展開全面整改,力求提升整體服務質量。關於酒店設施陳舊問題,我們今年已在做裝修整改計劃,期待在不久的將來,我們能給你一個新的驚喜,願您能和我們一同關注。再次對您的表示誠摯的感謝。
Guest User
Special Room
Stayed in Jul 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Aug 22, 2025
The rooms were spotless, and the housekeeping staff were incredibly friendly and attentive. The overall environment was excellent. It will definitely be my top choice for future trips!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇廣州科爾海悦酒店,並分享了您的愉快體驗。您的認可是我們前進的無限動力,期待與您再相約科爾海悦酒店。
Guest User
Elite Twin Room
Stayed in Jul 2025
Family
18 reviews
10/10
Outstanding
Posted on Aug 17, 2025
I carefully selected this hotel. It's incredibly convenient to reach: from Guangzhou South Railway Station, you can transfer directly to Metro Line 22 for just two stops, without even needing to exit the station. The hotel is right outside the subway exit, literally a short walk across a small crosswalk. It's clean, quiet, and the staff are very friendly. Thank you! This will be my top choice for future trips.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing the Royal Crowne Plaza Guangzhou and sharing your pleasant experience. Your recognition is our driving force, and we look forward to meeting you again at the Royal Crowne Plaza Guangzhou.
Guest User
Special Room
Stayed in Jul 2025
Other
1 reviews
10/10
Outstanding
Posted on Aug 7, 2025
We arrived on a day with a heavy downpour, which later cleared up to bright sunshine. The overall environment was very comfortable for our stay, and the front desk service was excellent. They even helped us with our luggage to the room since we were traveling with a small baby. The cleanliness was top-notch, and the air conditioning worked perfectly. Both the rooms manager and the front office manager were incredibly thoughtful and attentive in their interactions. I highly recommend this place to anyone visiting Panyu.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇廣州科爾海悦酒店,並分享了您的愉快體驗。您的認可是我們前進的無限動力,期待與您再相約科爾海悦酒店。
Guest User
Elite Queen Room
Stayed in Jul 2025
Business traveler
10 reviews
4.5/10
Posted on Aug 3, 2025
For a 5-star hotel, the hygiene was shockingly poor – I've truly never seen anything like it before! The toilet seat had stains on it. I even took a photo, but it seems to have disappeared!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay with us and for your valuable feedback on our service. We sincerely apologize for the hygiene issue you reported. We have immediately conducted a thorough review and deep cleaning of the room and will strengthen our daily hygiene inspection process to ensure this incident does not recur. Your feedback is our driving force for improvement, and we look forward to providing you with an even better experience. We wish you a pleasant stay!
Guest User
Special Room
Stayed in Jun 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jul 31, 2025
The room was clean, the location was very convenient, and the check-in staff were very welcoming. A great choice.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇廣州科爾海悦酒店,並分享了您的愉快體驗。您的認可是我們前進的無限動力,期待與您再相約科爾海悦酒店。
Guest User
Special Room
Stayed in Mar 2026
Family
11 reviews
10/10
Outstanding
Posted on Apr 21, 2026
We got a free upgrade, convenient place with malls in walking distance.
Response from Property: 尊敬的賓客,您好!感謝您選擇廣州科爾海悦酒店,並分享了您的愉快體驗。您的認可是我們前進的無限動力,期待與您再相約科爾海悦酒店。
Guest User
Elite Twin Room
Stayed in Jun 2025
Family
4 reviews
10/10
Outstanding
Posted on Jul 11, 2025
This is my second time staying at this hotel. Its location is excellent, right outside Panyu Square G1 exit. I stayed for two nights, and it was very quiet – I didn't hear any noise from the neighboring rooms. The lady at the front desk was very friendly and enthusiastic, and she was quick to address any questions or issues. Absolutely wonderful service!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造星級水準,期待您的下一次的出行,我們能為您創造更加完美服務!
Guest User
Special Room
Stayed in Jun 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jul 9, 2025
Upon checking in yesterday, we were pleased to find complimentary, ice-cold lemonade in the lobby. It was incredibly refreshing, especially in this summer heat. A big thank you also goes to Xiao Bei for readily agreeing to upgrade our room.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造星級水準,期待您的下一次的出行,我們能為您創造更加完美服務!
Rich-Hold
Elite Twin Room
Stayed in Jun 2025
Couple
3 reviews
10/10
Outstanding
Posted on Jul 6, 2025
The front desk staff were incredibly warm and provided excellent, thoughtful service. The room they arranged for us was very spacious, and we even received complimentary fruit! It's quite remarkable to find a hotel in Panyu with such a distinct Spanish flair, elegant decor, and generous space. Plus, it's conveniently located close to restaurants and right in the heart of Panyu. Everything about our stay was perfect! Thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造星級水準,期待您的下一次的出行,我們能為您創造更加完美服務!
Guest User
Special Room
Stayed in Jun 2025
Booked for others
8 reviews
10/10
Outstanding
Posted on Jul 4, 2025
The staff were warm and polite. Our assigned room was excellent, with clean and neat bedding. The subway is right outside the door, and several large shopping malls are just a short walk away. It's incredibly convenient and highly recommended!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing the Royal Crowne Plaza Guangzhou and sharing your pleasant experience. Your recognition is our driving force, and we look forward to meeting you again at the Royal Crowne Plaza Guangzhou.