To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.5
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Positive reviews(3774)
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Negative reviews(18)
Xiangyiweipei
Loft Villa Twin Room- (Soaking Tub)
Stayed in May 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel is located by the Duck Cave River, offering a pleasant environment. The room layout is well-designed, making for a very relaxing stay. Facilities are complete, and Butler Xiao Kang's service is professional and thoughtful. Overall, it was a great experience, giving it five stars.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!感謝您給出的五星好評,我們倍感榮幸。酒店毗鄰鴨洞河,自然環境清新怡人。客房佈局合理規整,空間利用恰到好處,能讓人卸下疲憊、悠然放鬆。店內各項設施配備齊全,使用便捷。管家小康服務專業細緻,事事盡心照料,為入住增添了許多暖意。我們會繼續堅守品質,用心做好每一處服務,期待您再次前來享受愜意時光!
Liltempt
Deluxe Twin Room (Main Building)
Stayed in Apr 2026
Traveling with friends
25 reviews
8.5/10
Very good
Posted on May 29, 2026
My stay at Shangshui Boutique Hotel was a truly relaxing and rejuvenating experience. The room was exceptionally spacious, thoughtfully designed, and offered a warm, cosy atmosphere that made it easy to unwind after a day of exploring.
One of the highlights was having a private hot spring right in the room. Being able to enjoy a soothing soak at any time of the day added a touch of luxury and comfort to the stay. The hot spring experience was both convenient and relaxing, making it a perfect retreat from the hustle and bustle of daily life.
The hotel is located some distance away from the city centre, which may not be ideal for travellers looking for easy access to urban attractions. However, for those seeking peace, tranquillity, and a break from city life, the secluded location is a definite advantage. Surrounded by nature and away from the crowds, it provides the perfect setting to slow down, recharge, and enjoy a quieter pace of life.
Overall, Shangshui Boutique Hotel is an excellent choice for anyone looking for spacious accommodation, private in-room hot spring facilities, and a serene getaway surrounded by nature.
Response from Property: Thank you so much for your detailed and wonderful review! We are delighted to hear you had a deeply relaxing and refreshing stay with us.It’s our great pleasure that you loved the spacious, well-designed rooms and the in-room private hot spring, which brought you comfort and a luxurious experience. Our quiet location surrounded by nature is specially prepared for guests who wish to escape the busy city life and enjoy peace of mind.We truly appreciate your sincere feedback. We will keep improving our facilities and services. Looking forward to welcoming you back to Shangshui Boutique Hotel again soon!
Anonymous User
New Year's Joyful Room
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 26, 2026
An excellent choice for a romantic getaway! The hotel has a fantastic ambiance; the soft lighting in the gardens at dusk makes for incredibly romantic strolls. The room's window offers a superb view, allowing us to watch the sunset right from our bed. The cleanliness was impeccable, with no dust in any corners, and the toiletries were of good quality. Our butler, Xiao Kang, provided attentive service and was quick to respond to our needs. The dinner on the terrace offered both great views and delicious food, with a high degree of privacy. We had such a wonderfully cozy time together and have already recommended it to our friends.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您的用心評價與分享,很榮幸能成為您情侶短途度假的美好之選。酒店整體氛圍浪漫雅緻,待到傍晚時分,園區暖光輕柔朦朧,沿着林間小道緩步漫步,氛圍感十足。客房視野開闊通透,躺卧在床便能靜賞落日晚霞,美景相伴十分愜意。客房清潔細緻入微,各個角落都乾淨無塵,配套洗漱用品品質優良,使用體驗舒適。小康管家服務暖心周到,面對各類需求都能快速響應、及時處理。露台晚餐坐擁優美景緻,餐食風味可口,且空間私密靜謐,為你們打造了自在温馨的二人時光。我們會持續用心打造浪漫舒適的度假環境,打磨服務與餐飲品質。也感謝您向親友推薦,誠摯期待您再次攜手相伴前來,續寫美好旅程。
Guest User
Loft Villa Twin Room- (Soaking Tub)
Stayed in Apr 2026
Family
33 reviews
10/10
Outstanding
Posted on May 4, 2026
A truly satisfying stay. The hotel offers a quiet and elegant environment, perfect for relaxation away from the hustle and bustle. The guest room layout is well-designed, spacious, clean, and tidy. The bedding is of excellent quality, ensuring a very peaceful sleep. The bathroom is clean and dry, with a complete set of good quality toiletries. The facilities are comprehensive, and the 'Xiao Kang' butler service is professional and attentive, with high efficiency. Absolutely the top choice at this price point.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您的走心好評與高度認可,能為您帶來一次滿分滿意的住宿體驗,我們倍感榮幸!酒店環境靜謐優雅,遠離城市喧囂,氛圍安逸清凈,是靜心休憩、放鬆度假的理想之選。客房佈局科學合理,空間通透敞亮,整體乾淨整潔、清爽無擾;高品質床品柔軟親膚,舒適度極佳,能讓您每晚都安穩入眠、卸下身心疲憊。衞生間打理得乾淨乾爽,沒有潮濕異味,配套洗漱用品齊全好用,使用體驗十分舒心。園區各類配套設施完善齊全,能夠滿足度假休閑的多種需求。小康管家服務專業得體、貼心細緻,辦事高效靠譜,有需求都能及時響應跟進,全程給到貼心又省心的服務感受。非常感謝您給予我們同價位裏絕對首選的高度評價,我們會繼續堅守優質環境、嚴苛衞生品質、完善硬件配套和暖心專業服務,用心做好每一處細節。真誠期待您下次再次選擇我們酒店,繼續享受安逸舒心的美好旅居時光!
Mr ouyang
Duplex Villa - Courtyard-View (Double Bed)
Stayed in Apr 2026
Family
44 reviews
10/10
Outstanding
Posted on May 3, 2026
I've stayed here many times, and the hotel is beautiful with excellent facilities. The restaurant is right by the river, perfect for water activities and camping. There are also many farms nearby. Housekeeper Xiao Kang provides thoughtful service, making for a superb stay. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬貴賓:您好!非常感謝您多次選擇我們酒店,還給出這麼真誠的好評和大力推薦,真的倍感温暖榮幸!酒店整體環境精緻雅緻,顏值超高,整體設施配備完善齊全,日常度假休閑所需一應俱全,入住舒適度拉滿。餐廳出門便是河畔,得天獨厚的自然環境特別適合玩水嬉鬧、草坪露營,親近山野清風,沉浸式享受慢度假時光。周邊遍佈特色農莊,閑暇時可以品嚐地道農家風味,出行遊玩、覓食都十分方便。特別要由衷誇讚小康管家,始終一如既往服務貼心周到,細緻關照入住全程的各項需求,響應及時、耐心温和,用專業又有温度的服務,每一次都為您帶來超棒的入住體驗。能收穫您多次的認可與偏愛,是我們最大的動力。我們會繼續用心維護優美環境、完善各項設施配套,堅守高品質服務標準,不辜負老客人的長久支持。也期待您往後繼續常來小住散心,我們始終以熱忱貼心的服務等候您的每一次到來!
Guest User
Romantic Duplex Villa (Double Bed)
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 2, 2026
Upon check-in, Xiao Juan noticed we had a baby with us and not only offered to help with our luggage but also gave us extra bottles of water, fruit, and snacks. She smiled and said, 'When traveling with a baby, it's important to stay hydrated, so please take these!' This small gesture instantly eased our travel fatigue. Throughout our stay, whether we needed recommendations for local restaurants or baby supplies, she was always quick to respond with enthusiasm and made sure everything was perfectly arranged for us. Her warm smile and patience made our whole family feel right at home.
The hotel's design is very impressive. Our duplex private hot spring room was a huge hit with our baby, who explored it like a little adventurer. The lawn by the Yadong River was a fantastic place for our baby to burn off energy, and they didn't want to leave. The private hot spring pool was the icing on the cake; after the baby was asleep, we enjoyed a perfect soak under the stars.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!感謝您寫下這麼温情又走心的入住好評,看完滿滿的感動與暖意,由衷感恩您和家人的喜愛與認可!特別為管家小娟的暖心舉動點贊,見到您帶着小寶寶出行,便主動貼心幫忙提拿行李,還細心備足多份礦泉水、新鮮水果與小零食,温柔貼心叮囑帶寶寶出行要及時補水補給,這份細緻入微的關懷,瞬間治癒了旅途奔波的疲憊。入住期間不管是諮詢周邊餐廳、還是臨時需要小童用品,小娟都始終熱情耐心、響應迅速,事事幫忙妥善安排妥當,全程細緻周到、温柔親和,發自內心的真誠服務,讓您一家人真切感受到如同家人般的温暖與安心。酒店本身極具美學設計感,複式私湯房型格局別致有趣,層次感十足,特別貼合小朋友的好奇心,就像專屬小天地,讓寶貝化身小小探險家,入住體驗滿滿驚喜。緊鄰風景絕美的鴨洞河,户外大草坪開闊又舒服,空氣清新、環境悠然,是小朋友肆意奔跑玩耍、釋放活力的絕佳好去處,難怪寶貝玩得流連忘返、捨不得離開。房間獨立私湯泡池更是度假亮點,待到夜幕降臨、星光漫天,小朋友安穩入睡後,靜靜泡在私湯裏,晚風相伴、星空作陪,卸下所有疲憊,獨享靜謐浪漫的二人慢時光,度假氛圍感直接拉滿。我們會好好表揚管家小娟的優秀服務,也會繼續用心維護酒店環境、房型品質與服務細節,把這份温暖和細緻一直延續下去。誠摯期待您一家下次再來鴨洞河畔度假小憩,繼續享受泡湯、遛娃、散心的愜意時光,祝您闔家幸福,生活美滿!
Anonymous User
Deluxe Twin Room (Main Building)
Stayed in Mar 2026
Family
6 reviews
10/10
Outstanding
Posted on May 2, 2026
The hotel environment is excellent, very suitable for families with children, perfect for a few days of quiet relaxation.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您的暖心好評!酒店整體環境清幽靜謐,遠離城市的喧囂,氛圍安逸又治癒,特別適合帶上小朋友慢下來悠閑度假。周邊臨近鴨洞河,出門就能散步玩水、親近自然,園區景緻舒適又宜居,安靜愜意,特別適合親子放鬆、靜養小住。我們也會一直用心維護好園區環境與住宿體驗,為親子家庭提供舒適省心的度假氛圍。十分期待您下次有空帶上孩子再來悠閑小住,度過輕鬆自在的愜意時光!
Anonymous User
New Year's Joyful Room
Stayed in Mar 2026
Couple
3 reviews
10/10
Outstanding
Posted on Apr 28, 2026
Nestled by the Yadong River in Conghua, this hotel boasts an elegant and tranquil environment. The garden design is uniquely exquisite, and the interior decor is meticulously crafted, clean, and hygienic, with a very thoughtful layout. Each balcony features a private plunge pool with excellent water quality. The hotel staff provides outstanding service; they are enthusiastic, courteous, and professional. Our personal butler, Xiao Kang, offered attentive service, always checking in on us, fulfilling every request promptly, and making us feel right at home.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您細緻又走心的長篇好評,由衷榮幸能讓您在從化鴨洞河畔,收穫一段温馨愜意、宛若歸家的美好旅居時光。酒店坐落於風光秀美的鴨洞河沿岸,得天獨厚的自然環境造就了清幽安靜的度假氛圍,獨具巧思的花園景觀設計精緻別緻,一步一景,遠離城市喧囂,非常適合放鬆身心、舒緩日常疲憊。客房室內裝修精緻考究,整體衞生嚴格高標準管控,潔凈清爽,佈局設計人性化十足,居住起來舒適又自在。房內專屬陽台私湯泡池,水質清澈乾淨,閑暇時泡湯放鬆,臨水觀景,沉浸式享受慢度假的悠閑。全體工作人員皆保持禮貌得體的服務風貌,儀容整潔、待人謙和,用心對待每一位賓客。特別感謝您對管家小康的高度認可,全程貼心細緻、暖心周到,主動關懷日常所需,事事有迴應、件件有着落,需求處理高效迅速,細緻入微的關懷,讓每一位住客都能感受到滿滿的暖意,營造出安心治癒、如同居家般的舒適氛圍。我們會持續守護河畔美景,嚴控客房衞生與私湯品質,不斷精進服務細節,把貼心温暖的服務一直延續下去。誠摯期待您下次再度前來鴨洞河度假小憩,靜享山水與温泉慢時光,祝您生活愜意,萬事順心!
Guest User
Garden Tent Villa - (Soaking Tub)
Stayed in Mar 2026
Traveling with friends
23 reviews
10/10
Outstanding
Posted on May 5, 2026
This hotel truly offers excellent value for money. The environment, cleanliness, and service were all impeccable. The room was spotlessly clean, cozy, and well-appointed with modern facilities. The soundproofing was good, providing great privacy and a very quiet night's sleep. Housekeeper Xiao Kang provided warm and attentive service, making the experience absolutely perfect.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!衷心感謝您對我們酒店的高度評價與喜愛,能收穫您物超所值的認可,我們倍感榮幸!酒店從園區環境到客房細節都用心打磨,整體雅緻清幽、氛圍感十足。客房衞生嚴格按照標準細緻清潔,每個角落都打掃得一塵不染,室內佈局温馨宜居,讓人一入住就倍感放鬆。酒店各類配套設施配備完善齊全,且保養得嶄新完好,使用起來方便又舒心。房間的隔音效果十分出眾,私密性也特別好,夜間園區靜謐無擾,能夠擁有安穩不嘈雜的優質睡眠。特別感謝小康管家的貼心服務,全程熱情親和、處事周到細緻,及時貼心響應各類需求,以暖心專業的服務為您的旅途加分,直接拉滿整體入住體驗。我們會始終堅守高品質的環境維護、衞生標準與貼心服務,用心留住每一份美好入住感受,誠摯期待您的再次光臨,隨時歡迎您前來度假小憩!
Guest User
Deluxe Twin Room (Main Building)
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 12, 2026
The hotel is amazing, rooms and territory are clean. Hotel has great restaurant, natural hot springs, specialty black tea with lychee.all the staff is very friendly and keen to help. Especially want to thank Feifan, who was extremely helpful with both check in and check out with great English. This place is definitely worth visiting.
Response from Property: Thank you so much for your wonderful review and high praise .We are delighted to hear you enjoyed your stay greatly. Our hotel premises and guest rooms are strictly maintained to stay clean and comfortable at all times. We’re thrilled that you loved our restaurant, natural hot springs, and our signature lychee black tea.Our entire team strives to deliver warm, thoughtful service, and we greatly appreciate your special recognition of Feifan. Thank you for the compliment on her smooth check-in and check-out service with fluent English and attentive assistance.It means a lot to us that you think our hotel is well worth visiting. We sincerely look forward to welcoming you back again in the near future!
Evenaidisheng
Loft Villa - (Soaking Tub)
Stayed in Mar 2026
Family
15 reviews
10/10
Outstanding
Posted on Apr 7, 2026
Overall, the room was great – spacious and clean, and the bedding was really comfortable. The environment is beautiful and perfect for a relaxing getaway. The Yadong River is right next door, just a few steps away, which is fantastic for kids to play in the water during summer. Ordering takeout was very convenient, so no worries about finding food. The breakfast was plentiful and thoughtfully prepared, which I really appreciated. A special shout-out to BaoBAO, whose service was excellent, friendly, and patient.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您的詳細好評!房間寬敞整潔、床品柔軟舒適,加上週邊優美的環境,非常適合休閑散心。酒店緊鄰鴨洞河,步行幾步即達,夏天帶孩子玩水格外愜意。同時酒店周邊外賣便利、選擇豐富,早餐種類多樣、出品用心,讓您入住期間吃得舒心、出行無憂。特別感謝您對寶 BAO 的認可,她服務到位、態度親切又有耐心,用真誠的服務為您的旅程增添温暖。我們會繼續保持環境與服務品質,期待您和家人再次光臨,享受更多輕鬆美好的度假時光!
Guest User
Garden Tent Villa - (Soaking Tub)
Stayed in Mar 2026
Family
13 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Stayed for two days, booked two different room types. The hotel environment is excellent, facilities are comprehensive, and the rooms are comfortable. The butler Xiao Kang was very welcoming. Overall, a great experience, highly recommended to everyone! Will definitely come again.
Original textTranslated by Google
Response from Property: 尊敬的貴賓:您好!非常感謝您連續入住並給予這麼高的評價!酒店環境清幽舒適,設施齊全完善,房間温馨舒適,管家小康服務熱情周到,能讓您在兩天的入住和兩種房型體驗中都感到滿意,我們由衷開心。您的認可和 “還會再來” 的肯定,是對我們最大的鼓勵。我們會繼續保持服務品質,不斷優化細節,期待您下次再次光臨,帶來更棒的入住體驗!
Guest User
Tingxi · Deluxe Double Bed Room - Private Hot Spring (Soaking Tub)
Stayed in Apr 2026
Traveling with friends
2 reviews
9.0/10
Great
Posted on May 29, 2026
Everything was great. The thermal bath are excellent
Response from Property: Everything was perfect during your stay. Our private thermal baths are featured with high-quality spring water, and we’re glad you loved them. Thank you for your kind compliment! We sincerely look forward to welcoming you again soon.
Lecongxiguatailang
New Year's Joyful Room
Stayed in Jan 2026
Family
9 reviews
10/10
Outstanding
Posted on Feb 21, 2026
The environment and location are superb! Our room's balcony opens right out to the Yadong River, and the current weather is perfect for playing in the stream. There's also a cycling path, and you can rent bikes. The room balcony has a private hot spring tub, which is serene and comfortable. The butler service was also very thoughtful; they answered all our questions and even brought us extra mineral water, pillows, and blankets. The breakfast spread was so rich and varied that we didn't even need lunch. We'll definitely be back!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的走心好評!很高興酒店坐擁鴨洞河畔一流環境與地理位置,陽台直麪河景,私湯泡池清幽舒適,天氣晴好時戲水、騎行都格外愜意。也由衷感謝您對管家貼心服務、豐富早餐的認可,細緻周到的照料衹為讓您住得舒心、吃得滿足。新春佳節,酒店年味活動精彩紛呈,恭候您攜親友再次歸來度假:新春煙花大會璀璨綻放,醒獅賀歲納福迎祥,馬躍紅牆燈光秀光影動人。期待與您重逢,祝您新春快樂,萬事順遂!
cenxixi
New Year's Joyful Room
Stayed in Jan 2026
Other
1 reviews
10/10
Outstanding
Posted on Mar 23, 2026
This stay truly exceeded my expectations, and I just have to write a glowing review to recommend it to everyone! From booking to check-out, the entire experience was incredibly pleasant, with every service detail meticulously handled. As soon as we arrived at the hotel entrance, staff members proactively came forward to help with our luggage, displaying warm and polite attitudes that felt genuinely welcoming. Check-in at the front desk was highly efficient, with clear procedures. Our concierge, Xiao Kang, was incredibly responsive to all our requests during our stay, patiently answering questions and thoughtfully providing tips on local transportation, dining, and attractions, which was very comforting.
The room itself was spotlessly clean and tidy, with excellent natural light and ventilation, and no unpleasant odors. The decor was simple yet elegant, creating a very comfortable ambiance. The bedding was soft and cozy, and the pillows were just the right height, allowing for quick relaxation and a wonderfully peaceful night's sleep. The bathroom featured a wet/dry separation, complete toiletries, clean water, stable water pressure, and quick hot water – attention to detail was evident everywhere. All in-room facilities, including the air conditioning, TV, and internet, were well-maintained and fully functional, ensuring a high quality of rest thanks to the comfortable bedding.
The hotel's public areas were clean and bright, with a quiet and elegant environment that fostered a very relaxing atmosphere. The elevators operated smoothly, and the hallways were tidy and odor-free, indicating excellent overall management. The location was also very convenient, with an ecological stream right outside where you can play in the water, barbecue, and fly kites, making it very enjoyable for guests. The value for money is exceptionally high among hotels of its kind.
What stood out most was the service attitude. Whether it was the front desk, housekeeping, or security staff, everyone greeted us proactively, and our requests were met promptly. They truly made us feel at home. Check-out was also very fast, with no cumbersome procedures. I was genuinely satisfied with this stay; I couldn't find a single fault with the cleanliness, environment, facilities, or service. If I ever return to this area, this hotel will definitely be my first choice. I wholeheartedly recommend it to everyone; it's truly trustworthy!
Original textTranslated by Google
Response from Property: Dear Valued Guest: Thank you for your heartfelt and comprehensive review. Reading it filled me with warmth and touched me deeply. I am truly honored that this stay exceeded my expectations in every way, providing a comfortable and seamless experience. From the moment we arrived, we were greeted with impeccable service. The staff at the entrance proactively and attentively helped us with our luggage, their warm, polite, and friendly demeanor instantly bridging the gap and relieving our fatigue. Check-in at the front desk was efficient and streamlined, saving us time and effort. A special shout-out to our attentive and reliable butler throughout our stay! He was always there for us, patiently and meticulously answering our questions and providing helpful information. He also thoughtfully compiled travel guides, restaurant recommendations, and attraction suggestions, offering detailed tips to avoid potential pitfalls. His gentle, considerate, and supportive service made us feel completely at ease and at home. The guest room experience was impeccable. The rooms were spotless and tidy, with excellent natural light and ventilation, ensuring a comfortable and odor-free environment. The simple yet sophisticated decor was elegant and timeless, creating a relaxing atmosphere. Soft, comfortable bedding and perfectly proportioned pillows provided instant relief from fatigue, ensuring a restful and restful night's sleep. The bathroom featured a neat and organized separation of wet and dry areas, complete with high-quality toiletries, clean and clear water, and stable water pressure, ensuring instant hot water. Every detail was meticulously crafted. The room facilities were well-maintained, with comfortable, constant-temperature air conditioning, clear and smooth video, and high-speed, uninterrupted internet access, providing a comfortable and undisturbed experience. The public areas were clean, bright, and elegant, with a tranquil and relaxing atmosphere perfect for relaxation. The elevators ran smoothly without bumps, and the hallways were clean and odor-free, demonstrating meticulous and standardized daily management and consistently high quality. The location is a huge plus, with a refreshing ecological river right outside the door, perfect for water play, barbecues, and kite flying. It's ideal for family trips and gatherings with friends, offering a fun-filled experience. The friendly atmosphere and high-quality service make it a standout among similar guesthouses, offering exceptional value for money. Most impressive is the professionalism and warm service of the entire staff. The front desk, housekeeping, and security personnel are all proactive, polite, and friendly, responding promptly and efficiently to your needs and following up on every detail, truly making you feel at home. The check-out process is simple and quick, without any cumbersome steps, ensuring a smooth and hassle-free experience. From strict hygiene standards, elegant environment, and complete facilities to attentive staff, convenient location, and outstanding value, the entire experience is impeccable and perfect. We are grateful for your sincere recommendation and long-term trust. We will always remain true to our original aspirations, refining every detail of quality and heartwarming service, and look forward to your next comfortable stay. We are committed to safeguarding every wonderful travel experience!