Argyle Hotel Conghua Guangzhou Reviews

Response from Property: 您好！感謝您選擇雅閣酒店。得到您的讚揚與認可後都歡聲雀躍。同時，酒店每一位員工都經過嚴格、專業的訓練，爭取為客人提供最優質最完美的服務。再次感謝您的“五分好評”！ 您的稱讚是給予仍舊忙碌在一線崗位的我們最好的禮物。祝您生活愉快！

Response from Property: 您好！感謝您選擇雅閣酒店。得到您的讚揚與認可後都歡聲雀躍。同時，酒店每一位員工都經過嚴格、專業的訓練，爭取為客人提供最優質最完美的服務。再次感謝您的好評！ 您的稱讚是給予仍舊忙碌在一線崗位的我們最好的禮物。祝您生活愉快！

Response from Property: We are very honored thatyou have chosen to stay at Xiao Da'shome and given us a perfect review. Atthe same time, we are also delighted tolearn that the hotel has left you with awonderful and enjoyable impression.We provide our quests with exceptionalquality, efficient, and considerate"Warm Companion" service, as well as asecure stay experience! The bondcontinues, and the encounters neverend. We look forward to your next visitto Xiao Da's home, and we wish you awarm journey every time!"

Response from Property: 您好！感謝您選擇華美達酒店。得到您的讚揚與認可後都歡聲雀躍。同時，酒店每一位員工都經過嚴格、專業的訓練，爭取為客人提供最優質最完美的服務。再次感謝您的“五分好評”！ 您的稱讚是給予仍舊忙碌在一線崗位的我們最好的禮物。祝您生活愉快！

Response from Property: 非常榮幸您選擇下榻小達家並給予我們滿分好評，同時，也非常高興獲知酒店給您留下了美好愉悦的印象，我們為出行的賓客提供品質出眾、高效妥帖的“温情隨行”服務，並予以安心的入住體驗！緣分不斷，邂逅不斷，期待您再次光臨小達家，願您每一次旅途都是暖心的！——暖暖的小美

Response from Property: 尊敬的賓客：感謝您選擇廣州從化華美達酒店，很遺憾此次入住沒能達到您的期望，小達家在此對您説聲抱歉，還需要您給予我們提高和改善的機會！相信下次入住將會有全新的感受，期待哦～ ，祝您諸事順利！

Response from Property: Thank you for taking the time to provide feedback. We take your experience very seriously and sincerely apologize. Regarding the room cleanliness issue, we immediately moved you to a new room and confirmed that you were satisfied with it. We also checked the cleaning procedures for the original room; the sheets and duvet covers were changed after each guest, and a supervisor was present to supervise. We have also strengthened your training on room hygiene details and offered compensation options, including complimentary coffee or a 30 RMB cashback and hotel gifts. However, the cashback is subject to hotel financial regulations, and we sincerely apologize for this; we have done our best to coordinate compensation. In any case, your negative experience should serve as a wake-up call for us. We have retrained all staff to avoid any misunderstandings. We have also sent you a private message, hoping to communicate further and resolve your issue.

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share such detailed feedback. We sincerely apologize for the unpleasant experience caused by the room odor and the unhelpful room change during your stay. Your feedback serves as a wake-up call, highlighting a serious oversight in our service. We have immediately launched a thorough investigation and rectification. Regarding the room odor issue, we immediately conducted a deep cleaning and ventilation of the affected room and carried out a comprehensive inspection of all rooms, upgrading our cleaning standards and strengthening quality control to prevent such incidents from recurring. We have also enhanced the service awareness and communication skills of our staff to ensure that every guest experiences warm and professional service. If you would like to give us another chance, please feel free to contact our service department at any time. We will personally arrange your check-in and do our best to make amends for this regret. We apologize again for the inconvenience caused and wish you a pleasant stay.

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for being so frank in pointing out the serious shortcomings in our service! We are deeply sorry and remorseful for failing to provide you with a clean and comfortable stay. Regarding the issue you mentioned, we have conducted a comprehensive review of the room in question and rooms from the same batch, and have provided intensive training to our cleaning team to ensure zero negligence in hygiene details. Regarding the television malfunction, our technical department has completed equipment repair and system upgrades and will conduct regular maintenance to prevent similar problems from recurring. If you would like to give us another chance, please feel free to contact our customer service at any time. We will arrange a dedicated person to assist you and take concrete actions to make amends for this regret! We apologize again for the unpleasant experience and wish you a pleasant stay!

Response from Property: Thank you for choosing to stay at Conghua Yage Hotel. We regret that this experience did not meet your expectations, and we sincerely apologize. Regarding the soundproofing issue you mentioned, we take it very seriously. The hotel management has taken active measures to improve it. The hotel also provides free sleep earplugs and is planning to install soundproof windows. If you have any problems during your stay, please feel free to contact us, and we will handle them for you as soon as possible. Finally, we wish you a pleasant stay!

Response from Property: We are very honored that you chose to stay at Xiaodajia and gave us a full score. At the same time, we are also very happy to know that the hotel has left you with a good and pleasant impression. We provide guests with outstanding quality, efficient and appropriate "warmth accompanying" services and give them a safe stay experience! Fate continues, encounters continue, and we look forward to your visit to Xiaodajia again. May every journey of yours be heartwarming! —— Warm Xiaomei

Response from Property: We are very honored that you chose to stay at Xiaodajia and gave us a full score. At the same time, we are also very happy to know that the hotel has left you with a good and pleasant impression. We provide guests with outstanding quality, efficient and appropriate "warmth accompanying" services and give them a safe stay experience! Fate continues, encounters continue, and we look forward to your visit to Xiaodajia again. May every journey of yours be heartwarming! —— Warm Xiaomei

Response from Property: We are very honored that you chose to stay at Xiaodajia and gave us a full score. At the same time, we are also very happy to know that the hotel has left you with a good and pleasant impression. We provide guests with outstanding quality, efficient and appropriate "warmth accompanying" services, and give them a safe stay experience! Fate continues, encounters continue, and we look forward to your visit to Xiaodajia again. May every journey of yours be heartwarming! —— Warm Xiaomei

Response from Property: Thank you for choosing Ramada Hotel. We are very happy to know your praise and recognition! The hotel has modern smart rooms, all of which are equipped with free mini bar, smart toilet, automatic curtains, night sensor lights and other equipment. The hotel takes "trust me" as its service culture and is committed to bringing every customer a thoughtful and considerate travel experience, "do what you want and leave the rest to us". We look forward to seeing you again at Xiaomei's home, and wish you a happy journey every time!