Vienna Classic Hotel

Vienna Classic Hotel Reviews

Vienna Classic Hotel

Tower A, No. 2 Hanji Avenue, Shiqi Town, Panyu District, Guangzhou, Guangdong, ChinaView hotel details
Vienna Classic Hotel
Vienna Classic HotelVienna Classic HotelVienna Classic Hotel
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Guest Reviews of Vienna Classic Hotel

8.8/10
1364 review
Verified reviews
Location8.6
Amenities8.7
Service9.0
Cleanliness8.8
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All reviews(1364)
Positive reviews(1287)
Reviews with photos/video(198)
Friendly front desk staff(116)
Classy environment(104)
Easy to get around(73)
Large rooms(69)
Average sound insulation(58)
Delicious breakfast(52)
Perfect for business trips(27)
Close to metro(17)
Negative reviews(77)
Jing0942
Deluxe Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Mar 2026
Business traveler
1 review
9.2/10
Great
Posted on Apr 12, 2026
The environment is decent, and the transportation is very convenient, with plenty of food options right downstairs. What really stood out was the service; they actively upgraded guests who needed it, which was a great touch.
Original textTranslated by Google
Response from Property: 尊敬的賓客，您好。感謝您選擇入住維也納智好酒店（石碁地鐵站店），我們一直秉承着對每一位賓客住宿體驗的高度關注。不僅在營造唯美的環境上下足功夫，更在衞生清潔方面精益求精，每一件房間用品都經過精挑細選。我們始終堅持用心服務每一位顧客，讓您在小家的每一次入住都充滿温和舒適。酒店設有各大豪華客房，附設自助餐廳，大型停車場等配套設施。酒店服務有：行李寄存、叫醒服務、布草一次性物品一客一換，周邊還有海歐島、餘蔭山房、沙灣古鎮等遊玩景點，都是非常方便且便利。酒店樓下就是美食小吃街，期待有幸能再次與您相逢。
OKD@JEOL
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Jan 2025
Traveling with friends
22 review
8.0/10
Very good
Posted on Feb 23, 2025
If you accept noise, this hotel is acceptable level.
Response from Property: 尊敬的賓客，您好。感謝您下榻小店，，很抱歉給您帶來不好的入住體驗，在此向您表示歉意。針對酒店的噪音問題，我們在入住時都會提醒客人，因為本店是整棟物業一樓有個酒吧，所以難免會對酒店的所有房間多多少少會有影響。在您入住酒店期間，房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題，最後祝您生活愉快，身體健康，酒店全體員工期待您的再次光臨。
Guest User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Dec 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 23, 2025
very good
Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！期待您的再次光臨。
Anonymous User
Deluxe Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Mar 2024
Business traveler
49 review
10/10
Outstanding
Posted on May 1, 2024
Facilities: relatively new Hygiene: OK Environment: OK Service: OK The exhaust fan has been running for a long time and is a bit noisy
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Yu Meng Twin Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 25, 2024
The room is clean Environment: Really good Service: Very warm, very correct to take a rest✅Thank you
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Sanhutongxue
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Feb 2024
Business traveler
193 review
7.5/10
Posted on Mar 16, 2024
In the same building as the karaoke bar, I personally think the platform has an obligation to remind guests that it is not right to simply rely on good reviews. After all, business trips definitely require a quiet rest environment.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because this hotel is a comprehensive property, this situation has caused you to have a bad stay experience. Your valuable opinions are very important to us. We will negotiate with KTV about your opinions and try to avoid such situations in the future to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Feb 2024
Couple
7 review
6.5/10
Posted on Apr 1, 2024
The hot and cold water in the shower is unstable, sometimes hot and sometimes cold.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. We hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Guest User
Deluxe 2-bed Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Jan 2024
Business traveler
52 review
8.0/10
Very good
Posted on Feb 24, 2024
Complete facilities, excellent location, all aspects are good. Hygiene: very good conditions, everything is available, breakfast is rich and colorful. Environment: overall good, but a little noisy at night, affecting sleep. Service: service is OK, patient. .
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Because this hotel is a comprehensive property, this situation has caused you to have a bad stay experience. Your valuable opinions are very important to us. We will negotiate with KTV about your opinions and try to avoid such situations in the future to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Jan 2024
Business traveler
8 review
10/10
Outstanding
Posted on Feb 18, 2024
The room size is OK Full facilities Clean and tidy Excellent customer service, proactively told me how to book the best room In short, it is a cost-effective hotel
Original textTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Yu Meng Twin Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Dec 2023
Family
4 review
10/10
Outstanding
Posted on Jan 28, 2024
The hotel environment is good and it is very close to the subway station, making travel very convenient.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
jⁿ
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Dec 2023
Business traveler
2 review
10/10
Outstanding
Posted on Jan 9, 2024
I come to this Vienna every time Shiqi is on a business trip. The location is good, there are many restaurants nearby, and the rooms are big. It’s nice and highly recommended.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Nov 2023
Business traveler
30 review
6.5/10
Posted on Dec 13, 2023
The room is spacious, but the facilities are a bit old. The front desk service is friendly. Parking is free. There is noise from the entertainment venue downstairs. There is nothing to eat for breakfast. They are all pre-made semi-finished products. They are not delicious at all. I felt sick after eating them. I was not full after breakfast. I drank the coffee I brought with me. Fortunately, there were fried eggs that were edible. Are all the chain stores in Vienna so successful now? Every breakfast is so unpalatable. The environment is outdated. I don't plan to stay in Vienna again on business trips.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Regarding your suggestions for our breakfast, I will also feedback to the relevant departments and try to make the variety and taste appropriately adjusted. Thank you again for your review and wish you a smooth work and a happy day.
Guest User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Nov 2023
Business traveler
3 review
10/10
Outstanding
Posted on Dec 7, 2023
The service is very good, the room is clean and sanitary, and they upgraded my room type. I recommend it, it's very good!
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Vienna Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and good mood every day O(∩_∩)O
Suifengshike
Deluxe Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Oct 2023
Business traveler
33 review
10/10
Outstanding
Posted on Nov 23, 2023
The room is very good and the location is very convenient. It is very close to the industrial park next to it. The front desk and hotel services are very good. It feels very comfortable to live here.
Original textTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Standard Queen Room(Soft Bedding, Sleep Pillow, Dry And Wet Separation)
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Nov 19, 2023
The sanitation is relatively clean, the room is well-equipped, the location is very good, the company is nearby, very good!
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.