Marco Polo Hotel Gudauri
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Rooms and Guests
1 room, 2 adults, 0 children
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Marco Polo Hotel Gudauri
Health Protected
No. 1 of Top Premium Hotels in Gudauri
Marco Polo Kazbegi Region, Gudauri, Mtskheta-Mtianeti, 4702, Georgia
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When you a stay at Hotel Gudauri Marco Polo in Kazbegi, you'll be near ski lifts, just steps from Gudauri Recreational Area and Kobi Ski Area. This upscale hotel is 2.2 mi (3.5 km) from Sadzele Peak and 11.5 mi (18.5 km) from Church of St. George.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.2
All 63 Reviews
Amenities
Indoor Swimming PoolSkiingSaunaFitness RoomPrivate ParkingFreeBarNightclubBowling AlleyBilliards RoomRestaurant
All Amenities
Surroundings
Landmarks: Gudauri Ski Resort
(2950 ft)
Landmarks: Panorama View For Photos
(1.6 miles)
Landmarks: Aragvi River
(2.0 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
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6
Standard Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
Check Availability
12
Chalet
4 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Bathtub
Private Toilet
In-room Wi-Fi
Hair Dryer
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6
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
Check Availability
2
Standard Family Room
1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shade Curtain
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4
Suite
1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Shade Curtain
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2
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
Check Availability
4
Deluxe Family Room
2 Single bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
Check Availability
2
Superior Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Private Toilet
Shampoo
Wardrobe
Check Availability
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Guest Reviews(63)
4.1/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4
- Location4.2
- Service4
Guest User
April 8, 2024
NEVER TO COME BACK!
It is my third time at the hotel, and while the first time was absolutely excellent, every time ever since was a worse experience than the previous one. I must say though that this third experience was beyond awful, with the worst possible service. I can safely say I would never come back to the Marco Polo again.
First, prices went up ridiculously, the service in the restaurant deteriorated, its menu changed and not for the best, and the dishes prices went up for no reason.
But the worst part was the service of the hotel staff and and the unbelievable attitude of the hotel manager: I made a booking for 3 people in the room, however, when we arrived at 3am, the room was smelling with sewage and set only for 2. There was nothing they could do according to them, so we had to pass the night in a stinky room.
All complementary stuff in the room (like coffee) were not refilled along our stay, even though the hotel clearly stated that they will.
But the most upsetting experience was the blunt lie of the hotel manager when I asked to *pay* for a late check out. The manager, named Guga, had insisted that there was no availability whatsoever at the hotel (and suggested to me and my kids to take a shower at the spa..). As I found this very hard to believe, I immediately checked online and managed to make a reservation on the hotel website! When I went back to him with the reservation, he even had the nerve to deny. No apologies or regrets.
So unfortunate to see how one manager turns a great hotel to such a low level institution.
But not to worry - Gudauri has many other options in that price range, and I’m sure that their quality is superior to the Marco Polo.
To resume - absolutely do not recommend.
Guest User
December 9, 2023
It’s awesome and 5 star hotel and also service great. They arranged great breakfast for vegetarian
Guest User
January 14, 2024
good for family trip i love it thank for ur servis
see u soon trip
WARUNA
November 16, 2022
hotel is nice but little old, big landscaping, breakfast is good, but not buffet at that time bcz not many guests, they served to table. staff very friendly, speak English. we went end of October, so no snow, no lift service. better to go gudauri after December till march if you want to see snow and activities.
Guest User
February 16, 2024
I've been here twice, and each time I stayed for a few days. It's very convenient to have access to the ski resort right outside the back door. Everyone in the hotel has a very good service attitude, is enthusiastic, and professional. Only a female employee in the restaurant downstairs who should be the manager is very unfriendly to guests and has an extremely bad attitude. She was still mean to us many times in the restaurant, and her mood for traveling was affected by her.
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Natalia
March 27, 2023
The location is close to the ski lift, the room is good, new, beautiful view from the window, the cleaning is not 100 percent, they took the dishes, forgot to put in a new one, even after calling the reception they didn’t bring it, I had to ask the cleaners in the corridor. Didn't get new capsules for the espresso machine. The breakfast is good, the hotel has a sauna (only Finnish) and a swimming pool with mountain views (included in the price), the jacuzzi did not work. Billiards, bowling, bar for an additional fee, conveniently located in the hotel. We booked a hotel for the sake of a kids club, upon arrival it turned out that there was no babysitting, there was just a playroom in which there were practically no toys ... The reception staff was pleasant, ready to help.
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Guest User
December 28, 2023
Pretty good and convenient
Original TextTranslation provided by Google
Huangxiangmdk
February 21, 2024
very good. good
Original TextTranslation provided by Google
Wodeshenghuofangshijiushizheyangjiandan
March 8, 2022
Very nice wine. There is skiing behind the hotel.
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Vegan, Vegetarian
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Children 17 years old and under | $11.22 per person |
Adult | $20.56 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 1988
- Number of Rooms: 123
When you a stay at Hotel Gudauri Marco Polo in Kazbegi, you'll be near ski lifts, just steps from Gudauri Recreational Area and Kobi Ski Area. This upscale hotel is 2.2 mi (3.5 km) from Sadzele Peak and 11.5 mi (18.5 km) from Church of St. George.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Skiing
Sauna
Fitness Room
Private ParkingFree
Bar
Nightclub
Bowling Alley
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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