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"First time renting a villa and it was a 'wow' experience! It's quite spacious with three rooms, each with its own bathroom. The living room has a cozy atmosphere and offers a beautiful view of the complex grounds. However, as it turns out, things get interesting once night falls 😄. Unseen, giant Borneo insects tried to get into our villa at all costs, and unfortunately, some of them succeeded. So, our evenings were full of adventure and fighting to defend our territory. I should mention that there was no kitchenware in the kitchen area for some reason, but the hotel staff delivered it without any problem upon our request. The restaurant where breakfast is served is a 10-minute walk from the villa, located within the hot springs area. We were informed upon check-in that there's an entrance fee to this area, regardless of the purpose of our visit (whether for breakfast, which was included in our stay, or just a walk around the springs). This policy seemed quite strange to us, considering the high cost of renting the villa. The breakfasts were decent, and you can visit the restaurant anytime for a tasty meal; the staff there are very friendly and responsive, fulfilling every request as a team, with everyone being incredibly helpful ❤️. During the day, you can walk the trails in the hot springs area, and there's a picturesque waterfall nearby. We made it to the caves, which had an unpleasant smell, and didn't venture further due to numerous reviews about leech attacks. There's also a small, free-to-access butterfly farm on the premises; you can rent a hot spring barrel and swim in the pool for an extra fee. We noticed that this place is very popular, with large groups coming for the whole day, settling by the hot spring barrels and constantly eating. Overall, we enjoyed our stay. The villa (mostly during the daytime) is wonderful, and the surrounding nature is vibrant, wild, and lush. Visiting the hot springs themselves is a debatable activity from a hygiene perspective. Would we stay here again? I don't know, but we definitely had a memorable experience living in this place, and what more could you ask for?"

"Clean, Good Amenites, Good Location, Fabulous City View, Easy to get around . t"

"It's a very convenient place, affordable, suitable for family or big groups, there are shops nearby ,"

"Bay Suite by Pinstay 30-31/1/2026 Check-in: 3PM Check-out: 11AM We got unit with sea view from the balcony. There's no free parking lot provided but there's an open space beside the Bay Suite building that you can park your vehicle for free but at your own risk. Self check-in, by mean you don't have to collect any key/pass/card at the reception counter. The pool is clean but a bit smaller than other stays. There's a slide beside the pool. Those elevators are fast! For the unit (18-20) itself, it was spacious! Honestly it can occupied 3-4 adults. There's a queen bed inside the room and a sofa bed at the living room. They provide towels, steam iron, hairdryer, extension, shampoo, shower gel, conditioner, electric kettle, electric pot, fridge, tiny cups, tiny bowls, tiny plates and 2 small drinking water bottle. There's no scissors and knife provided in this unit. I'm satisfied with the unit and building but for the customer service it's a bit slow. I need to ask for the bank account (to make deposit) several times, at 14:55 only I got the bank account details. Check-in at 15:00. As for the deposit, I haven't received anything (check-out 31/1/2026). I contacted via WhatsApp at 8AM today, asking about the deposit status but there's no respond at all until now while writing this review (4/2/2026@8:06PM)."