SpringHill Suites Indianapolis Airport/Plainfield

The sink didn’t not go down well and got backed up a lot. The shower was weird. Didn’t close all the way and water would wet the floor. Wifi was disrupted when it rained so no TV. Cleaning staff did the bare minimum upon request. Overall the breakfast offered was good and varied. The pool was okay and the gym was okay as well. The experience is what you make it though!

This is our annual go to stay when visiting Indiana. It is close to the airport as well as close to the towns we need to be near. The staff is always helpful and accommodating. The bar is of course a perc! 😉

I chose this property based specifically on reviews, and we couldn’t believe the condition of the room. It was incredibly dirty. And not just a little dirty but as in there was garbage behind the sink, garbage under the beds, and soap scum and stickiness on the bathtub and shower. There was a HUGE gap in the door - at least 1.5 inch wide gap around the door so someone could easily fit a camera, a hand, etc in our room. We were 3 women traveling together and this was disconcerting. One of us had a medical emergency the first night and didn’t have an opportunity to speak to them about it. But the room was truly NOT cleaned. Had we had the opportunity, we would have requested a new room, and money back, that’s how dirty it was. And we are generally quite how key about this type of situation.

The blinds in the room were broken Not enough light, needed another lamp or ceiling light Breakfast was average, waffles, eggs, bacon, potatoes. Potatoes were cold, bacon was paper thin. Cleanliness was ok. Carpet was dirty in the room, shelf in the bathroom was sticky, hair in the towels.

The breakfast bar was decent. The choice of bacon could be much much better. Perhaps having a different option when staying more than 1 night would be nice. More fruit and cereal options would have been nice too.

We stayed one night while traveling thru Indiana. This hotel was clean, comfortable, conveniently located just off I-70 and close to many restaurants. We had limited interaction with staff members, but they were courteous and pleasant. Our only complaint was with the walk-in shower. It is somewhat narrow and long and you can't turn the water on without completely walking in, as there is no sliding door to allow access to the water on/off handle. Because there is no moveable door, water sprays and splashes onto the floor outside the back of the shower. It's just a very poor design. Also, the water temp started out at a moderately hot level, but seemed to cool off after a few minutes.

This hotel is very nice first time visiting and I will definitely return soon. The pool was amazing I liked the set up

Clean for most part. Breakfast was just ok. Some expired yogurt, but otherwise decent. Foot brings on wall by the bed which was odd and shower could have been cleaner. Good for the price.

It’s a fairly decent looking hotel, but the bed was not the most comfortable, the floor was cracked in the bathroom, and the lack of a shower door is annoying. It was also frustrating that after getting there at nearly 2am, the guy told me I had to wait another 30 mins to check in because the system was doing something. I wanted to get in and to my room ASAP after flying all night. Last thing I want to do is lose another minute waiting for a computer system to do its nightly check in ritual further delaying me getting to bed. I also think breakfast should be extended to at least 10:30am, and for the price is it too much to ask to have a decent coffeemaker that can do espresso or at least have some flavored syrups or creamers?