Elephant Trunk Hill Hotel Reviews

Response from Property: [The hotel also has an internal passageway to Elephant Trunk Hill Scenic Area, allowing you to quickly reach the hill in just three minutes.] We sincerely thank you for your five-star review and comprehensive affirmation. Every word warms our hearts. We are especially gratified to receive your recognition of our staff's service attitude. From your check-in to check-out, every employee diligently performs every little task, providing you with warm and courteous assistance, hoping to make your stay more comfortable and relaxing. Spacious and clean guest rooms reflect our basic pursuit of quality; we firmly believe that a clean and comfortable living environment allows you to better enjoy your trip. The carefully prepared afternoon tea and scenic open-air garden are designed to provide you with a relaxing place during your sightseeing breaks. As for the internal passageway directly connecting to Elephant Trunk Hill Scenic Area, it's a special benefit we've created for our guests' convenience, allowing you to quickly reach Elephant Trunk Hill in just three minutes, saving you more time to explore the beauty of Guilin. We are always meticulous in refining every detail, striving to bring a better experience to every guest. We look forward to your next visit to our courtyard, where you can continue to enjoy this convenient and comfortable stay and discover more of Guilin's beautiful landscapes with us.

Response from Property: [My favorite part was the courtyard; it's perfect for taking photos!] Thank you so much for your honest review! Hearing that you had a wonderful time in the courtyard warmed our hearts. The excellent location is our pride, with a private gate leading directly to the Elephant Trunk Hill photo spot. Visiting during the off-season makes it even more peaceful and relaxing. We hope our thoughtful service, delicious afternoon tea and breakfast, and spacious rooms will leave you and your children with sweet memories. And that photogenic courtyard is a little haven we've carefully cultivated for our guests; we are especially gratified that you enjoyed it. We look forward to your and your family's next visit to create more wonderful memories.

Response from Property: 【Quiet room】Hey Guest, big thanks for the great review! So stoked the quiet room and mini fridge gave you a fantastic sleep, and the free tea & cakes hit the spot. We know 3 floors without a lift sounds tricky, but our free carrier service is here to help—no heavy lifting for you! Can’t wait to host you again for another lovely stay!

Response from Property: 【With a park right outside the window, I'll definitely come back next time I'm in Guilin】 Thank you so much for your amazing review! Staying right next to Elephant Trunk Hill Park is such a treat! The cleanliness was superb, the bathroom was huge, and the view of the park from the window was breathtaking. I even got to experience traditional ethnic clothing – my trip was full of highlights! We're so happy to be your go-to choice for your next trip to Guilin! We look forward to welcoming you back and unlocking even more wonderful experiences!

Response from Property: [Even more surprising is the exclusive hotel access to Elephant Trunk Hill!] Thank you for your honest feedback! From the superb location next to Entrance 1 of Elephant Trunk Hill, the exclusive direct access without queuing, to the photogenic retro courtyard, the soothing book bar, and the delightful complimentary afternoon tea, you've captured every highlight perfectly. Your five-star review is our greatest affirmation! Coupled with the stunning garden terrace, the exquisite and stylish complimentary ethnic costumes, and the convenient complimentary parking service, every experience is truly exceptional. We will continue to improve our services and quality, allowing more travelers to experience this convenience and beauty. We eagerly look forward to providing you with a comfortable journey again!

Response from Property: [Enjoying five-star service at an affordable price. Excellent value!!!] Dear Guest, we are delighted to receive your wonderful review! Our hotel is located next to Elephant Trunk Hill Park, allowing direct access without reservations – a key feature that we greatly appreciate. We are honored to provide you with such a convenient experience. The clean and comfortable rooms, the attentive service of our staff who readily answer your questions and proactively assist with your luggage, plus the 50% discount on breakfast vouchers and complimentary refrigerator magnets – all demonstrate our efforts to ensure you enjoy five-star service at an affordable price. Thank you for your recognition, and we look forward to welcoming you back soon!

Response from Property: [The room was very clean and odor-free.] [Complimentary toiletries for children were provided.] Dear guest, thank you for your honest review! We are delighted that the clean and odor-free room, spacious layout, and culturally themed decor, along with the complimentary toiletries for children, provided a comfortable experience for you and your family. The security guard's initiative in helping with our luggage to the second floor is a thoughtful service we strive to provide. We sincerely apologize for the car noise from the room facing the road and will improve our soundproofing measures in the future. We regret that you forgot to take photos; no worries, we will definitely capture those wonderful moments for you on your next stay! We look forward to providing you with even better service again!

Response from Property: [Super convenient for sightseeing, the top choice for your Guilin trip!] Thank you so much for your amazing review, Baozi! "Shuiyue Yixiangshan is absolutely stunning!" That perfectly captures our feelings. The convenience of walking in without queuing to enter Elephant Trunk Hill, the soothing mountain and water views from the windows, the photogenic Chinese courtyard, coupled with authentic and delicious breakfast rice noodles and warm, attentive service, makes sightseeing incredibly convenient and hassle-free. No wonder it's your top choice in Guilin! There's also a poetic garden terrace with stunning views of Elephant Trunk Hill, a variety of complimentary ethnic costumes, delicious complimentary afternoon tea, and convenient free parking – every detail enhances your trip. We'll maintain this quality and welcome you back!

Response from Property: [No reservation needed, you were in just one second!] Seeing you share your stay experience so vividly makes our entire team incredibly happy! The thoughtful assistance with your luggage as soon as you landed, and the convenience of skipping queues through the hotel's dedicated entrance, allowing you to start your Guilin trip with "one-second entry to the scenic area," perfectly embodies the convenience and warmth we want to provide to every guest. We will continue to maintain the cleanliness and quality of our rooms, and we look forward to your next visit to Guilin to enjoy this wonderful experience again!

Response from Property: [This is also the closest hotel to Elephant Hill Scenic Area!] Thank you for your honest sharing! Our hotel has a retro and cozy feel, with some facilities carrying the texture of time. It may lack a bit of modern style, but everything undergoes regular inspection and maintenance to ensure safe and convenient use. Rather than pursuing a trendy appearance, we want to focus our energy on what you truly need: confirming your itinerary in advance, reserving parking spaces, and the convenient location right next to Elephant Hill Scenic Area, making your trip less troublesome and more comfortable. Thank you for your understanding and recognition. We will continue to maintain our facilities and make up for any minor shortcomings with more meticulous service. We look forward to hosting you again next time!

Response from Property: 【這個價格絕對超值！】非常感謝您對我們酒店的認可！能讓您感受到房間的乾淨整潔，以及緊鄰象山公園一號門的便利交通，我們特別開心。“價格超值” 更是對我們用心服務的最大肯定，期待下次還能為您的桂林之行提供舒心體驗～

Response from Property: 【有通道去象鼻山景區 很滿意】親愛的客官，感謝您在芸芸酒店中選擇了水月逸·象山院子酒店，我們一直致力於給您最好的住房體驗，孜孜不倦的改變努力衹為了你住得安心 、放心、舒心，温暖如同家一般的温暖，給您更好更完美的住房體驗，願您每次都能乘興而來，乘興而歸，祝您生活愉快！好運常在~·

Response from Property: 【最大的亮點就是地理位置】【免費停車】【免費下午茶】非常感謝您入住水月逸•象山院子酒店，桂林眾多酒店中，您選擇了我們，這是一種信任，更是珍貴的緣分! 沒能得到您的五星點評，我們深感遺憾！酒店24小時全天提供服務，有任何需要或問題都可第一時間與前台反饋，我們會第一時間力所能及的滿足您的入住需求。客户的滿意就是我們最大的追求，能夠讓每一位賓客擁有舒適的體驗一直是我們每一位員工共同努力的目標。非常感謝您百忙之中抽空反饋您的寶貴意見，我們深知酒店的完善與客人的建議是分不開的。希望您能再次光臨，感受我們的熱忱和變化，祝您生活愉快，事事順意！

Response from Property: [The hotel has complete facilities, so you don't have to worry about bringing kids; they'll play so much they won't want to leave!] Thank you so much for your thoughtful review; Xiao Yi is truly touched. We're so glad you appreciate Shuiyueyi·Xiangshan Courtyard and the carefully prepared room for you. Every day, we like some people and are liked by others; emotions are the bonds that connect us throughout our lives. The connections between people are truly wonderful. Thank you for our meeting at Shuiyueyi·Xiangshan Courtyard! We strive to bring you surprises and joy, and we believe we'll meet again soon. Xiao Yi is waiting for you! (✿◠‿◠)