Ouyue Hotel (Liangjiangsihu Guilin Station Branch) Reviews
Ouyue Hotel (Liangjiangsihu Guilin Station Branch)
No. 21 Jiaotong Road (near Xiangshan Park and the City Center), Xiangshan District, Guilin, Guangxi, ChinaView hotel details
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Guest Reviews of Ouyue Hotel (Liangjiangsihu Guilin Station Branch)
9.0/10
Good
1885 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.8
Service9.2
Cleanliness9.1
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All reviews(1885)
Positive reviews(1831)
Reviews with photos/video(638)
Friendly front desk staff(212)
Close to scenic area(135)
Delicious breakfast(114)
Easy to get around(106)
Convenient for shopping(82)
Convenient parking(75)
Nice elevator(12)
Negative reviews(54)
Guest User
Old Street Discount Double Bed Room - Stress-Relief Spine Support Latex Mattress + 50-inch TV Projection
Stayed in Nov 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Dec 9, 2025
The room was decent, and they offer parking, which was convenient since we didn't need to drive to the attractions. It's only a few hundred meters from the Twin Towers.
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Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望我們會是您回憶裏最温馨最獨特的那個 !喜歡您就常來,小夥伴們隨時歡迎的您入住~
Dadajinlifutiba
Business Deep Sleep Double Bed Room - 180° Ancient Alley Panoramic Window + Zero Pressure Lumbar Support Mattress
Stayed in Nov 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 9, 2025
The hygiene is pretty good, so I felt quite comfortable using the facilities. You also need to swipe your room card to use the elevator, which adds an extra layer of security. You can ask the front desk for an extra key card if needed. Overall, it's a very good choice.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好,非常感謝您選擇西城步行街酒店,您的滿意就是對我們最好的肯定與激勵。酒店坐落於步行街裏,距離桂林著名景點象鼻山、兩江四湖、市中心最熱鬧的正陽步行街都衹需約10分鐘步程。酒店致力於為我們最尊貴的客户提供“舒適、乾淨、温馨”的住宿環境。希望每個顧客都能感受到家的温馨,親人的照顧。喜歡的話可以把我們推薦給您更多的好盆友哦,期待下次您的光臨!
Nuomizipai
Business Room (2 Beds)
Stayed in Nov 2025
Other
15 review
10/10
Outstanding
Posted on Dec 9, 2025
The room was very clean, and it had already been tidied up and restocked with amenities when I returned. Very satisfied!
Original textTranslated by Google
Response from Property: 您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在桂林歐酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Oct 2025
Traveling with friends
8 review
8.0/10
Very good
Posted on Nov 16, 2025
The hotel's location is very good—central on the one hand, yet quiet on the other. Unfortunately, it is quite noisy. In the area below the breakfast room, guests are disturbed from the preparations through to the clearing away. At breakfast, there was neither tea, coffee, nor water, and the food selection did not convince us.
Response from Property: Dear Guest, thanks for your feedback—we value your recognition of our downtown location and quietness, apologize for breakfast-area noise during prep/cleanup, and have adjusted schedules + added sound-dampening measures. Welcome back to experience the improvements!
Guest User
Old Street Discount Double Bed Room - Stress-Relief Spine Support Latex Mattress + 50-inch TV Projection
Stayed in Sep 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Oct 10, 2025
Nobody at reception speaks English.
Other than that the room was cozy and clean
Response from Property: 尊敬的賓客;非常感謝您的點評!茫茫人海能和您有緣相遇是我們莫大的榮幸。謝謝您對我們酒店的肯定,讓我們前進過程有了滿滿的動力,酒店位於山水甲天下的桂林市中心區域內,步行5分鐘即可到達桂林最大最漂亮的5A景區兩江四湖;距離桂林市中心廣場僅500米,步行至灕江衹需5分鐘,交通十分便利!象鼻山公園1000米,伏波山公園1600米,靖江王府1300米。與市內眾多知名景區比肩而立。是您商務、旅遊、休閑的首選酒店。提升品質,提高客人的滿意度是我們全體員工一直在努力的方向,期待您的再次光臨,祝您生活愉快!
Guest User
Old Street Discount Double Bed Room - Stress-Relief Spine Support Latex Mattress + 50-inch TV Projection
Stayed in Apr 2025
Couple
4 review
8.0/10
Very good
Posted on May 23, 2025
Hotel was ok, but nothing special. The room was overall ok although in the bathroom you could see that it's not the newest one.
We had a room which was marked as "no window". In fact there was a window coming out on the corridor which was a little bit weird and we were worried that it will be noisy but in the end it wasn't that bad.
We were trying to get some help from the staff with organising transport to the rice fields but for some reason they couldn't give us answers to simple questions such as where the bus goes exactly. I don't think it was the language barrier issue as we used WeChat to communicate. They offered us a trip with their travel agency and gave us the price but getting any details was an issue.
Breakfast was good, although typical Chinese style with no western options at all.
Response from Property: Dear guest, hello! We are very glad that you chose our hotel, Ouyue. We are very grateful for your recognition of the hotel room and location. From your feedback, I understand that the front desk staff failed to provide you with effective assistance. I sincerely apologize to you. I learned from the staff who received you that she was indeed not familiar with the route, so she couldn't offer effective help. I am very sorry about this. However, we have learned from this experience and will actively train our staff to strive to provide the best service for all our guests. Thank you for your reservation! Wish you good luck!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Apr 2025
Traveling with friends
9 review
9.0/10
Great
Posted on May 28, 2025
Nice location nearby the pagodes and the old town. Nice people at the reception
Response from Property: Dear guests, hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around you. Many things in our memory, because of the feeling of happiness, no matter how long the time passes, the mood remains unchanged. Enjoy life, share joy. Thank you for your love for us. Because of you, we are happy! Please come back to Xiaoyue's home often. Wish you a pleasant journey!
Guest User
Old Street Discount Double Bed Room - Stress-Relief Spine Support Latex Mattress + 50-inch TV Projection
Stayed in May 2024
Solo traveler
13 review
8.5/10
Very good
Posted on Jul 6, 2024
Location is good, a lot of eateries around the hotel. Night market is a bit disappointing.
Response from Property: Dear guest: Hello! Thank you for choosing Ouyue Hotel Guilin, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, but also thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience looking forward to your visit and patronage again
Matkustaja
Old Street Discount Double Bed Room - Stress-Relief Spine Support Latex Mattress + 50-inch TV Projection
Stayed in Aug 2023
Traveling with friends
14 review
7.5/10
Posted on Sep 26, 2023
Location ok, easy to walk everywhere. Free waching machine use upstairs. They gave us one free breakfast which was nice. Room was a bit dirty and we had several times smoke inside our room, because somebody smoked on the corridor. Housekeeping, towels and two bottles of free water every day. Nothing special, good place for rest.
Response from Property: Hello! Thank you for your review of the hotel. The hotel is located in Xicheng Pedestrian Street and Dongxixiang Commercial Street, adjacent to the Elephant Trunk Mountain Scenic Area, Two Rivers and Four Lakes Scenic Area, Jingjiang Palace Scenic Area, Fubo Mountain Park and many other national 5A-level tourist and leisure attractions. The attractions are all within easy reach. Transportation is very convenient. It is very convenient for food, accommodation, travel and shopping, and the price/performance ratio is absolutely great. We will continue to work hard and look forward to having you come home again!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Jul 2023
Traveling with friends
2 review
9.0/10
Great
Posted on Sep 4, 2023
Good location, good price, nice staff. The toilet is old so it has smell.
Response from Property: 您好!感謝您對酒店的認可與鼓勵,酒店位於西城步行街、東西巷商業街,毗鄰象鼻山景區,兩江四湖景區,靖江王府景區,伏波山公園等眾多國家五A級旅遊休閑景點,景點都近在咫尺,交通十分便利。吃住遊購都非常方便,性價比絕對超值哦,期待您再次回家!
Guest User
Boutique Double Room
Stayed in Aug 2023
Couple
5 review
10/10
Outstanding
Posted on Sep 15, 2023
Very friendly staff
Response from Property: 您好!感謝您對酒店的認可與鼓勵,酒店位於西城步行街、東西巷商業街,毗鄰象鼻山景區,兩江四湖景區,靖江王府景區,伏波山公園等眾多國家五A級旅遊休閑景點,景點都近在咫尺,交通十分便利。吃住遊購都非常方便,性價比絕對超值哦,期待您再次回家!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Feb 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 30, 2026
Very satisfied. I checked out the room before choosing to stay at the hotel. Although it was about ten yuan more expensive than the hotel across the street, it was much brighter and more comfortable overall. The room was very clean, spotless, and the beds were white, smooth, and odorless. Very satisfied.
Original textTranslated by Google
Response from Property: We are delighted to have provided you with a wonderful experience. Our encounter was beautiful, and we hope this beauty will continue! We firmly believe that dedication leads to excellence and strive for the highest level of service. We are committed to sharing the joy of growth with you on this journey, bringing you more surprises and delights. Welcome back anytime!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 8, 2026
The environment is really great; it was very clean as soon as I entered. I was traveling with my family this time, and I was especially focused on hygiene, so this was a real surprise. Even the receptionist, Ms. Yu, was incredibly helpful, arranging parking and looking after my child! Wow! What an amazing hotel!!!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your 5-star review! Every city has its own memorable charm, every season has its own unforgettable scenery, and every hotel holds sweet and warm memories. We hope we will be the most cherished and unique memory for you! Please come again if you like our services; our team welcomes you anytime!
Feiweihuo
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Feb 2026
Family
2 review
10/10
Outstanding
Posted on Mar 30, 2026
The room was well-equipped and very clean. The location was close to attractions and restaurants, and there were various travel agencies downstairs to choose from. A very good stay.
Original textTranslated by Google
Response from Property: Hello! Thank you so much for your support and trust. We will continue to uphold our service philosophy of doing things with heart and providing meticulous service, so that you feel at home at the Guilin European Hotel. We look forward to your next visit to see our progress. Wishing you a happy day!
Guest User
Boutique Twin Bed Room - Minimalist Space Design + Customized Mattress
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 8, 2026
The room was nice, and the facilities such as air conditioning and hot water were quite complete. The price was also reasonable. The receptionist, Xiao Jiang, greeted us warmly whenever we entered or left.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Guilin Ouyue Hotel. We are delighted that you had a pleasant stay. Thank you for your support and trust in the hotel, and we also appreciate your valuable suggestions. We will continue to strive to provide you with an even more comfortable and welcoming stay. We look forward to your next visit!