Atour Hotel (Guilin North Railway Station Hengda Plaza)

Atour Hotel (Guilin North Railway Station Hengda Plaza) Reviews

Atour Hotel (Guilin North Railway Station Hengda Plaza)

Building 2, Wanxin Commercial Plaza, No. 72 Beichen Road, Diecai District, Guilin, Guangxi, ChinaView hotel details
Atour Hotel (Guilin North Railway Station Hengda Plaza)
Atour Hotel (Guilin North Railway Station Hengda Plaza)Atour Hotel (Guilin North Railway Station Hengda Plaza)Atour Hotel (Guilin North Railway Station Hengda Plaza)
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Guest Reviews of Atour Hotel (Guilin North Railway Station Hengda Plaza)

9.6/10
Excellent
1884 reviews
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1884)
Positive reviews(1848)
Reviews with photos/video(335)
Friendly front desk staff(245)
Large rooms(230)
Easy to get around(193)
Delicious breakfast(182)
Close to train station(104)
Perfect for business trips(59)
Awesome gym(21)
Negative reviews(36)
Anonymous User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Apr 2026
Other
4 reviews
9.0/10
Great
Posted on May 31, 2026
Overall, the Atour hotel has a good atmosphere. The room was quite clean, though the bathroom door didn't close completely. The laundry room was very convenient, and the front desk staff was very kind. The hotel always smells lovely, and the high-speed hairdryer was a nice touch.
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Response from Property: 尊敬的賓客您好!非常感謝您選擇我們酒店並抽出寶貴時間分享入住體驗~雖然未能收穫您的滿分認可,但也讓我們清晰地看到了可以進步的空間。我們已認真記下您的反饋,會持續優化服務細節、打磨硬件設施,努力在未來的每一次相遇中,為您呈現更完美的入住體驗。期待不久的將來能再次迎接您的到來,讓我們用更貼心的服務、更完善的體驗,彌補此次的小小遺憾,祝您旅途愉快,萬事順意!
Anonymous User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Apr 2026
Business traveler
4 reviews
10/10
Outstanding
Posted on May 28, 2026
Great location. Right next to Guilin North Railway Station. The hotel offers excellent facilities, including a nice breakfast, complimentary late-evening porridge service, a gym, and laundry facilities. The front desk staff are also very friendly and helpful. Highly recommended, especially if you plan to travel by high-speed rail during your trip.
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Yiluxiaole
Superior Room (2 Beds)
Stayed in Apr 2026
Other
13 reviews
10/10
Outstanding
Posted on May 7, 2026
The staff were incredibly warm and accommodating. The environment was clean, tidy, and comfortable. It was the best night's sleep I had in five days – absolutely no noise. I even got to watch the sunrise from my room this morning. It was fantastic!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Elegant Queen Room
Stayed in Apr 2026
Family
12 reviews
10/10
Outstanding
Posted on May 6, 2026
I've gotten used to choosing Atour for my trips, and I'm always very satisfied with everything. This time, they even gave me a free upgrade to an executive room, which was incredibly spacious and comfortable. A big thank you to the lovely front desk staff, Ms. Chocolate!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Superior Room (2 Beds)
Stayed in Apr 2026
Family
9 reviews
10/10
Outstanding
Posted on May 7, 2026
The service was great, and my child even got a complimentary breakfast. It's super convenient for a high-speed rail layover.
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Response from Property: 親愛的小主,感謝您選擇支持朵兒!有時,幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊。如有什麼需要改進的地方,可以隨時聯繫朵兒提出您寶貴的意見,朵兒期待您的下次光臨。
Guest User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 5, 2026
📍 **Convenient Location** The hotel boasts an excellent location, just a few minutes' walk from Guilin North Station. 🧹 **Spotless Cleanliness** The room was immaculately cleaned, and the bedding was fresh and soft. The bathroom had a separate wet and dry area and was odor-free. Every detail was meticulously taken care of, making for a reassuring and comfortable stay. 🍜 **Abundant Local Eats** The nearby Yongning Night Market is definitely worth a visit. 👩‍💼 **Super Attentive Front Desk Service** I have to give a special shout-out to Chocolate at the front desk! Her service was warm and professional. Check-in was efficient and quick, she upgraded our room type, patiently answered all our questions, and recommended sightseeing tips. Her constant smile made us feel right at home. When we checked out early in the morning, the bottled water she gave us was even warm – so thoughtful! 🥐 **Amazing Breakfast Spread** The self-service breakfast offered a wide variety of options, combining both Chinese and Western cuisine. Hot dishes, pastries, fruits, and drinks were all available. The ingredients were fresh, and the food was delicious. We were able to fill up every morning, starting our day feeling energized. Overall, the experience was fantastic, and the value for money is exceptional. I'll definitely choose this hotel again on my next visit and highly recommend it to everyone!
Original textTranslated by Google
Response from Property: 尊敬的客人您好!收到您滿滿的五星好評,真的太驚喜太暖心啦~ 每一個字都像小太陽,瞬間點亮了我們整個團隊的工作熱情!特別感謝您選擇相信併入住我們酒店,更感謝您願意花時間分享這份美好體驗~ 您的認可,是我們用心做好每一件小事的最大動力 —— 從房間的清潔整理,到前台的貼心接待,再到各個環節的細節把控,衹為讓每一位賓客都能感受到家一般的温暖與舒心。這份珍貴的好評我們會好好珍藏,也會分享給團隊的每一位小夥伴,激勵大家繼續保持初心,把更優質、更貼心的服務帶給每一位到來的朋友~ 我們早已滿心期待您的再次光臨,願下次相遇,依舊能為您帶來滿分的美好體驗,祝您往後旅途順遂,日日都有好心情!
Anonymous User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Jan 2026
Business traveler
11 reviews
10/10
Outstanding
Posted on Feb 23, 2026
I chose this hotel because it's close to the train station in Guilin. I arrived really early in the morning and was worried I wouldn't be able to check in, but the lady at the front desk was super nice and let me check in early. She also thoughtfully explained all the hotel facilities, their floor numbers, and operating hours. The room was very clean, and the soundproofing was excellent; I slept so soundly. I'll definitely stay here again next time I'm passing through. It's the perfect choice for business trips or vacations! 😘😘😘😘
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Atour Hotel and giving us a perfect review! The most important thing when traveling is a comfortable stay, and we're delighted that you had a pleasant and worry-free experience. Your recognition and affirmation are a great encouragement to Atour Hotel. Please remember to come back and visit us often!
Canghaiyimeng0945
Elegant 2-bed Room
Stayed in Dec 2025
Family
2 reviews
10/10
Outstanding
Posted on Jan 31, 2026
The room was incredibly spacious and clean, with excellent hygiene. It had a large desk, and most importantly, an eye-care lamp, which was perfect for kids doing homework. This hotel is even more kid-friendly than some five-star hotels I've stayed in before.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Dec 2025
Business traveler
18 reviews
10/10
Outstanding
Posted on Feb 10, 2026
The service at Hotel Bala is excellent. I always stay here for business trips. The rooms are clean, hygienic, and tidy. The lobby also smells wonderful. I highly recommend staying here.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Jimu Family Room (Children's Toys + Mini Fridge + Pure Cotton Bedding)
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Nice set up for kids, staff helpful
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Carmen CKM
Elegant 2-bed Room
Stayed in Apr 2026
Family
34 reviews
6.5/10
Posted on May 27, 2026
Near Guilinbei (north) train station. Walking distance No other attraction nearby within walking distance. Recommend hotel to enhance its attraction on free supper. Turn on the light at the restaurant.
Response from Property: 尊敬的賓客您好!非常感謝您選擇我們酒店並抽出寶貴時間分享入住體驗~雖然未能收穫您的滿分認可,但也讓我們清晰地看到了可以進步的空間。我們已認真記下您的反饋,會持續優化服務細節、打磨硬件設施,努力在未來的每一次相遇中,為您呈現更完美的入住體驗。期待不久的將來能再次迎接您的到來,讓我們用更貼心的服務、更完善的體驗,彌補此次的小小遺憾,祝您旅途愉快,萬事順意!
Guest User
Superior Double Bed Room (Mini Fridge, Memory Pillow, Plant Mattress)
Stayed in Apr 2026
Couple
26 reviews
10/10
Outstanding
Posted on May 27, 2026
Well located hotel if you need to catch a train from GUILIN NORTH station. The facilities might not be as good as most of Atour hotels. Still great deal.
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Superior Room (2 Beds)
Stayed in Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on Apr 22, 2026
We really loved our stay at Atour Hotel at Guilinbei branch. Receptionist and other staff were super polite and helpful. Our room was very nice and clean. Breakfast, laundry, gym were super clean and convenient. We will definitely recommend this hotel. Thank you Atour Hotel.
Response from Property: Dear Atour customer: In short, thank you for choosing Atour among so many hotels. Thank you for your thoughtful review. We will actively correct the issues you raised and provide better service and rooms for every Atour customer. Atour will always learn from your experience and make timely improvements. At the same time, Atour also needs your opportunity to improve. We look forward to your next visit.
Sophie
Jimu Family Room (Children's Toys + Mini Fridge + Pure Cotton Bedding)
Stayed in Mar 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Apr 12, 2026
My stay this time was fantastic! The lobby had a lovely, cozy bookish atmosphere. Check-in was efficient and warm, and the breakfast spread was incredibly rich. The room was clean with no strange smells, the mattress and pillows were super comfortable, and the soundproofing was excellent, so I slept very soundly. The 24-hour laundry room, free drinking water, and complimentary late-night porridge were thoughtful touches. The service was just right – attentive without being intrusive. I'll definitely choose this place again!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~
Guest User
Jimu Family Room (Children's Toys + Mini Fridge + Pure Cotton Bedding)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 11, 2026
Great service and rooms are clean. We really enjoyed staying here and had a lot of fun!
Response from Property: 尊敬的客人,您好!非常感謝您選擇亞朵酒店並給予滿分點評,出門在外最重要的就是住的舒心,很開心我們能讓您住的舒適與安心。您的認可與肯定給予了朵兒滿滿的肯定,喜歡我們記得常回來看看我們喲~